In parking area smell not good...

Location is at center of Denpasar city... Soo we can go everywhere very near, example to canggu or seminyak... There are car parking too.. Our room upgrade to room that have sofa guest room.

Stayed in April 2024

Broken shower head. No clothes hanger in bathroom.

Big room. Lots of parking

Stayed in February 2024

The location

All

Stayed in January 2024

No air-conditioning out side of the room ( dining and lobby area especially

No comments

Stayed in January 2024

It was just so hot everywhere. I get that it is an open concept for the restaurant and the rest of the hotel layout but there should really be more fans to cool the place. The hotel lobby is kinda connected to the restaurant and it was no better. We sought refuge from the sweltering heat in the hotel room but we're disappointed that the air-conditioning didn't seem to be strong at all despite decreasing the temperature. I had to use my neck fan and portable fan the whole time, unfortunately. The WiFi connection is poor and we ended up using our data to get some connectivity. We went to the swimming pool in the late afternoon and no one was using it. The water in the pool was salty and hot too. The convenience store within the hotel stated that it was open 24 hours but it was actually closed by 9 p.m. We would appreciate it if the staff could update the opening hours. Luckily, there was another convenience store in front of the hotel and Grabfood and GoFood delivery options available for those times we just wanted to snack in the night while watching TV.

The highlight has got to be the size of the hotel room, location of the hotel, the variety of food served, the services available and the pets (budgies and bunnies) that they have near the restaurant area. The hotel room comes with a living room area and 2 TVs, one for the living room and one for the bedroom. The breakfast selection was great and so was the restaurant food during dinner and for room service. The staff did well too. They changed the safe as soon as we realised it was faulty. There was a wide range of TV channels to watch. This hotel has shops in front of it. We took a short ride via Grab or Gojek to go to the Living World Mall, which is apparently the largest mall in Bali. We have pet budgies at home and they were taken care of by my dad while we were in Bali. We missed them a lot and seeing them in the hotel was something of a cure. My hubby had to see them each time we left or returned to the hotel. Plus our room also faces one of the cages so we were woken by the sound of them chirping. Thanks for giving us that room! It almost felt like home.

Stayed in January 2024

bathroom and Bedroom needs a renovation and replacement

Food

Stayed in January 2024

Need more light in the room

Breakfast

Stayed in December 2023

mosquitos - we were given insect spray to use at our own convenience but it didn’t help.

free water dispenser and hotel location was close to my son’s training court.

Stayed in December 2023

Toilet and bathroom size

Location Room size

Stayed in December 2023

Away from tourists area, restaurants and shopping mall Facilities not maintained at high standard Unstable Wi-Fi

Breakfast is good Staff is friendly

Stayed in October 2023

Probably I have sensitive skin, I feel that the bedsheet and the couch causing rashes.

It was not bad experience, there’s pool where you can chill, and there is a 24/7 Mart opposite the hotel. The staff were approachable and nice to us.

Stayed in September 2023

There is mosquito inside the room

Location in the center of the city

Stayed in August 2023

None

Not applicable

Stayed in August 2023

The carpet could be improved.

The facilities are great. They have comfortable beds and nice sofa in the room.

Stayed in August 2023

Loud music in communal areas/hallways from 7am. The bathrooms could be cleaner...drains smelled a bit.

The breakfast was great. Family room was good value.

Stayed in June 2023

Breakfast was great. Good for conferences

Stayed in June 2023

Pillows too tall and stiff to the extent that I couldn't sleep comfortably! It's definitely unreasonable to only offer such tall pillows. How about people who prefer low pillows?

Cheap price for a suite. Large property. Nice staff.

Stayed in June 2023

Dated and properties photos make the place look more amazing than it was.

Staff were helpful and friendly

Stayed in May 2023

the room was very nice, the staff is friendly but the price was too expensive to compare with another place but not too much different. we found the blanket had some dirty thing but they changed very fast so it’s ok, but the water very weird just same like it will be spliting into many jets of water so very hard to take a shower

Stayed in May 2023

the taste of breakfast buffet menu need to be revised, in order to satisfy the guests and reducing the food loss and waste. the house keeping need to check and re-check the amenities in each room every day.

the room was quiet and clean, the staffs were friendly.

Stayed in November 2022

The flooring in the pool area need maintenance. It was broken and unsafe however the staff cover it with paranet which difficult to see and even make jt more dangerous. No one in the pool area to provide towel and the guest are not dressed in swimming cloths. The room toilet and flooring in the room have stain. Pillow was hard and the water dispenser is empty or located too far away. And seriously why you cannot provide proper coffee?

Breakfast selection. Staff is very attentive. They replied to all.our concern

Stayed in November 2022

the room is bit old. suggest to be renovated

the staff are nice and quick response

Stayed in September 2022

Everything is good

Good place and nice staff

Stayed in June 2022

Breakfast wasn't that tasty ... Weird or plain taste in most of the food. The porridge was good though.

The room was comfortable and cozy

Stayed in June 2022