Jalan Rayan Trawangan, West Beach Gili Trawangan, 83352 Gili Trawangan, Indonesia
#4 of 122 hotels in Gili Trawangan
Guests' ChoiceBased on 254 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.1
Facilities
9.6
Staff
9.8
Value for money
9.5
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 31, 2024
Mandal
IndiaGood breakfast.
Stayed in May 2024
Reviewed: May 30, 2024
Katie
United KingdomNothing, everything was just perfect for us!
The most amazing stay! The room was bright, airy and full of everything we needed. The bed was exceptionally comfortable and the shower had a great pressure, especially compared to other hotels we had been staying at!
Stayed in May 2024
Reviewed: May 29, 2024
Lucas
GermanyFriendly staff and nice hotel
Stayed in May 2024
Reviewed: May 26, 2024
Kerri
Australianothing not to dislike
everything was amazing
Stayed in May 2024
Reviewed: May 26, 2024
Cathy
AustraliaThere was no mini bar.
The staff in all departments were exceptional. Every afternoon they'd come in your room to flip your sheets over ready for bed. Also every day they'd leave 2 x 3 fresh cookies in bags tied with ribbon. Wonderful building, comfortable with friendly exceptional staff.
Stayed in May 2024
Reviewed: May 25, 2024
Stephanie
South AfricaThere was some construction going on.
Amazingly attentive and friendly staff, great pool and a lovely room.
Stayed in May 2024
Reviewed: May 17, 2024
Chloe
United KingdomCons: - Cloud 9 restaurant experience sadly very average. We had breakfast included and each day we had different things & they were pretty bland. Disappointingly the service from restaurant staff was so mixed, some brilliant but some were really inattentive, this was the same on the hotel beach and especially at peak time for the sunset. - We rented bikes from the hotel directly, these were really poorly maintained and both chains came off multiple times! We ended up having to walk back from the other side of the island, which took almost 1 hour, as one was unfixable as snapped! - When we asked for more info about the Yoga classes on the garden podium, we were told it is currently unavailable, yet this is advertised on the website at point of booking.
Pros: - Beautiful room and hotel grounds. Lovely pools and swim up bars. - Location is great if you want the quieter experience of Gili T. - Reception staff very helpful. - Spa treatments (massage and mani) were great and very good value. - The hotel kindly lent us (free of charge) snorkelling equipment which was great. - Lovely touch getting freshly baked cookies delivered to the room every evening after sunset!
Stayed in May 2024
Reviewed: May 17, 2024
Oliver
AustraliaIt was all great. Clean and beautiful rooms. Pool and surrounds were immaculate and the pool was amazing. Breakfast was great. Location spot on. Can’t fault the place👌
Stayed in May 2024
Reviewed: May 15, 2024
Ilham
FranceThe hotel and rooms are beautiful and comfortable..in front of a quiet beach. You can take the bike to go to the « center » where a lot of night bars (15mn).
Stayed in May 2024
Reviewed: May 14, 2024
Ana
LithuaniaThere were construction works which we were informed of in advance, but it was quiet.
We traveled around Bali for four weeks and this was one of the best places we stayed. The breakfast was delicious (please try benedict) one of the best we had in Bali. Also, the restaurant for dinner is great, I tried risotto and it was perfect. An air-conditioner was placed in the room entrance which is rare in Bali and is a big plus. Extremely beautiful room, kimonos, a water refill, and the bathroom was new and clean. We had a room on the second floor with a balcony and comfy sunbeds to relax before sleep. The pool is big, you can use lounges there and near the see for free (towels provided). Nearby there are a lot of beach clubs, open-air cinemas and restaurants.
Stayed in April 2024
Reviewed: May 13, 2024
Paula
United KingdomThat I had to leave
Beautiful accommodation. Great friendly staff. Excellent location. Food in restaurant lovely and very reasonable price. My only regret was that I didn't book for longer, so I'm planning a return visit in a few months.
Stayed in May 2024
Reviewed: May 11, 2024
Abigail
AustraliaThe only thing I can think of is the aircon doesn't reach the bed area so it gets a little hot when you go to sleep, but I saw they've changed it in the new rooms that they're building so I'm excited to stay in that next time!
From the moment we arrived, we were enveloped in warmth and hospitality. The refreshing cold towels and passionfruit drink were just the beginning of our delightful experience. The resort's location is simply stunning, offering breathtaking views and a serene atmosphere. The facilities were top-notch, catering to every need and desire. My sister and I were thoroughly impressed with the variety of amenities available. What truly sets this resort apart, however, is its exceptional staff. Every member went above and beyond to ensure our comfort and satisfaction. Special thanks to Adgi, whose impeccable service and engaging conversations made our stay even more enjoyable. Endar, the hotel manager, deserves a special mention for his invaluable recommendations and attentive care. The culinary experience was equally remarkable. Breakfast was a highlight, with a diverse ala carte menu that never failed to surprise and delight. And who could forget the delightful touch of fresh cookies in our room every day? The view from the restaurant was simply breathtaking, especially during sunset—a memory we'll cherish forever. In summary, our experience at Pearl Sunset Resort exceeded all expectations. We're already counting down the days until our next visit. Thank you to the entire team for a truly unforgettable stay. We miss you already!
Stayed in May 2024
Reviewed: May 10, 2024
Lukas
GermanyThe prices for services within the hotel are quite high (e.g. 42.000 IDR to wash one shirt) and overall there are some simple things which I would have appreciated like free bottled water at breakfast or the flexibility to have more than 1 dish. It just felt a bit restricted. But overall nothing major
The resort is great if you want to stay at the sunset side of Gili Trawangan. The pool area is perfect and the staff always helps to create a comfortable atmosphere for you (free towels at the pool etc). There are also some great restaurants within 5 minute walking distance. The room is one of the best we had in Indonesia and ticks all the boxes for European standards. It takes around 10-15 minutes by bike to go snorkling with the turtles which we did 3 times during our stay. We would definitely stay here again.
Stayed in May 2024
Reviewed: May 5, 2024
Gordon
IrelandEverything was perfect in this hotel, the staff went above and beyond to make us feel welcome. The room was big and very clean, pool and bar area were always clean and the breakfasts were really good.
Stayed in May 2024
Reviewed: May 5, 2024
Rio786
United KingdomAmazing place, staff were great, breakfast was great, rooms great, beach across the road...a real 5* experience..so glad i booked. Construction going on but thats probably why it was as cheap as it was, didnt bother me as no work takes place at night, book it dont think twice.
Stayed in May 2024
Reviewed: May 2, 2024
Fanni
United KingdomThe blanket sheet was dirty on arrival but we left a note to request a change and was changed the next day. Bike rental is a bit more expensive from the hotel than other bike rentals. I would strongly recommend using fragrance when washing the towels. They warned us there is construction just opposite the rooms and the workers can see inside the rooms if the curtains are not pulled, which can create some discomfort. Some noises but didn't really disturb us.
We were a bit early but they had our room ready. We were greeted with mango juice, a cold room and a beautiful swan decoration on the bed for our anniversary. The cookies in the room are a great touch and we enjoyed these treats every day. A truly lovely room with a private balcony and sunbeds with a view of the fancy pool. Modern furniture and design throughout. My partner liked the mattress and slept really well. Cool restaurants and bars nearby. I really enjoyed breakfast, generous portions and a variety of options. I liked the French Toast with caramelised banana and joghurt. I could have spent the whole 2 weeks here.
Stayed in April 2024
Reviewed: May 1, 2024
Joyce
VenezuelaThe mattress was hard, and the breakfast menu is a la cart, which does not give many options to choose. The hummus sauce was really bad, and the food in general is average. Also the room does not have smart Tv.
Friendly staff. Clean accommodation
Stayed in April 2024
Reviewed: April 27, 2024
Prashant
IndiaProperty was very good. Pools and rooms were clean. Location was superb. Right in front of the beach.
Stayed in April 2024
Reviewed: April 24, 2024
Dyx88
BelarusAmazing lovely place
Stayed in March 2024
Reviewed: April 21, 2024
Fotios
GreeceThe best and most post polite staff ever,,the room was amazing and very clean,the restaurant was ok and the swimming pools the clearest in hole island,the only negative that the beach in front of the hotel is not very clean and its the worst point in island to swim
Stayed in April 2024
Reviewed: April 20, 2024
Noel
United KingdomIf I had to be picky I wish there had been fans in the restaurant area. On two evenings we went up to eat and we had to leave as there was no breeze and it was just too hot. If there had been fans we would have stayed for drinks afterwards.
The hotel is fantastic, everything about it was great from the facilities, staff and location. We had a wonderful time and I wish we had stayed much longer than 3 nights.
Stayed in April 2024
Reviewed: April 18, 2024
Surbhi
United KingdomThe AC in the room did not work well and the Breakfast was also not that great
The pool area was the best!
Stayed in April 2024
Reviewed: April 18, 2024
Alicia
United States of AmericaEverything about this place was amazing! Friendly staff, nice pools, delicious breakfast, and the beach set up was so cute! Perfect place to watch the sunset.
Stayed in April 2024
Reviewed: April 17, 2024
Promod
IndonesiaWould be nice to have fans in the balcony.
Excellent beachfront area Friendly staff
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content