Via De Gasperi 38, 56036 Palaia, Italy
#14 of 31 hotels in Palaia
Guests' ChoiceBased on 13 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
9.1
Value for money
8.4
Free WiFi
6.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 13
Reviewed: September 21, 2023
Romanne
BelgiumThe appartement we booked wasn’t available (apparently 2 bookings happened in parallel) so we got a bigger appartement: 2 bedrooms, 2 bathrooms, big living room. Plenty of space but as a couple we were more interested in the private terrace than extra rooms.
The pool is very clean, in the nature so there are insects but that’s normal. There are enough seats and even an outdoor table. There is a terrace in the front with multiple tables that seemed cosy; though we didn’t go there. The facilities are cleaned and the hosts available. The location is good to visit Tuscany; there is a bakery in a 5-minute ride.
Stayed in September 2023
Reviewed: September 22, 2021
Karolina
PolandFantastic landscape! The place is quiet and comfy, the owners are great!
Stayed in September 2021
Reviewed: July 27, 2021
Olga
LatviaVery slow wi-fi. The kitchen equipment, assortment of tableware is very basic. Would be good to have a drying rack in the apartment.
The place is just perfect if you come to discover Tuscany - in the middle of main attractions. Very good apartment, very clean and spacious. Even in hot days the air-conditioning is not required. Good, comfortable matrasses, we had very good sleep. The pool is just perfectly clean.
Stayed in July 2021
Reviewed: September 6, 2022
Angela
United KingdomHad to pay extra for air conditioning
Stayed in August 2022
Reviewed: September 25, 2021
Jacek
Polandthe garden area was left unmaintained, the toilets next to the swimming pool were not well maintained and they require renovation
clean and cosy room, well equipped kitchen, clean and big swimming pool with comfortable sunbeds
Stayed in September 2021
Reviewed: August 18, 2021
Matthieu
BelgiumAC is to be paid on top which makes it a bit unpleasant when it costs 2.5 euros per hour and unusual in tuscany. We were in top of building and it is hot. Travelling with young kids, not easy to go to the pool in 2 min as you need a small walk to get there and it is missing a private place to be near the apartment. Not a place to lay around as such with young kids. But that is very particular for this situation.
The location was good. Place is equipped with what you can expect, dishwasher is a plus. Staff is very very friendly and helpful. Pool is amazing! To recommend for people with no kids or not young ones! They sell their own wine which is amazing, try it!
Stayed in August 2021
Reviewed: August 15, 2023
Anonymous
PolandThe floor wasn’t clean as it should. In the kitchen coffee express was dirty. Also part of the fridge inside and few bowls and plates. Until now each flat I visited during many trips, include basic products in the kitchen like salt or oil. Here we didnt Have it. When we informed bout this, the owners give us some but In my opinion its absolutely standard in this time, especially when you visit some place for 3 days, so buying 1 kg of salt It’s No needed.
The location was amazing. Close to many strategic, interesting places. The view was so nice. We could feel the real mood od Toscany village. The owners were available all the time and open for the suggestions. What we like the most it was a swimming pool near to to house only for guests.
Stayed in August 2023
Reviewed: May 16, 2024
Aleksandra
LithuaniaThere are no comments available for this review
Stayed in April 2024
Reviewed: July 25, 2023
Anna
PolandThere are no comments available for this review
Stayed in July 2023
Reviewed: May 19, 2023
Nika
SloveniaThere are no comments available for this review
Stayed in April 2023
Reviewed: August 27, 2022
Maxine
JerseyThere are no comments available for this review
Stayed in August 2022
Reviewed: September 1, 2021
Lesley
United KingdomThere are no comments available for this review
Stayed in August 2021
Showing 1 - 13
Cologne, Germany
Torquay, UK
Burgas, Bulgaria
Denia, Spain
Sartajada, Spain
Hannover, Germany
Madrid, Spain
Moscow, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content