Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Veneto hotel reviews
  4. Mestre hotel reviews
  5. Reviews of Smart Hotel Holiday

Reviews of Smart Hotel Holiday This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via dell'Essiccatoio 38, 30173 Mestre, Italy

#21 of 57 hotels in Mestre

Guests' Choice

Review Score

Based on 371 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.4

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 21, 2024

    8.0
    Good decent Hotel
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were no ironing facility, only 1 reception staff mostly which was always busy.

    The room was spacious

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were uncomfortable and not enough sockets for phone charging. No kettle. Walls very thin! Consequently sleeping well unlikely but the pros of this hotel outweighed the cons.

    Staff were exceptional. Friendly, informative and helpful. The location is on the tram line directly into Venice. Inexpensive €3 return (note the journey does take 35mins).

    Stayed in April 2024

  • Reviewed: February 17, 2024

    7.0
    Good
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant was not what we expected it was very expensive and you didn’t quite get what you paid for. Pizza was not Italian quality

    The room was comfortable and clean easy overnight stay

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Great option if you need to be close to the airport
    • Travelers with friends
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant isn’t fabulous.

    Very efficient and convenient

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could offer better range of food although what was there was lovely. 1 rude waitress but overall extremely happy

    Spotless lovely hotel instantly felt comfortable from the second I booked I was contacted to offer assistance with transfers etc When we arrived instantly made to feel welcome and comfortable, everyone was so helpful reception guy (think his name was william) was so helpfull absolutely made our trip.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    不隔音 能清楚的听到隔壁的声音

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Smart Economy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None, the hotel was excellent for my intended purpose of visiting Venice.

    Excellent breakfast and with easy public transport access to Venice. This enabled me to spend a full day in Venice. Also there are good caffès and restaurants nearby. Staff very friendly, communicative and helpful.

    Stayed in December 2023

  • Reviewed: January 10, 2024

    9.0
    Great value per money.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing that comes to mind that we didnt like is that two beds are merged together so there is line between me and parnter. Otherwise its good enough!

    Biggest like is reception gentleman. He was wonderful, friendly and super helpful. We felt really welcomed. Hotel room was nice enough and we had a good sleep. Good connection to the Venice by tram.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    breakfast

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The triple room is too small for 3 person. Should be a double room not triple.

    Good location and good breakfast

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was very poor. The windows on the second building (the annex one) are very bad. Can’t be closed properly and the sound from outside is pretty annoying.

    Was clean, the room had a good space size and the staff was very helpful.

    Stayed in January 2024

  • Reviewed: December 1, 2023

    8.0
    Good.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    The lights around the window made it look like it was daylight during the night and we could not cover it up.

    The room and breakfast.

    Stayed in October 2023

  • Reviewed: November 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    plastic glasses

    Very good connection to Venice, and free parking. Hotel is nice and ok, staff is great.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    7.0
    Comfortable hotel with good location for Marco Polo airport
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    We stayed in this hotel for its proximity to Marco Polo airport to facilitate getting there for a very early morning flight. Hotel was very helpful in arranging airport transfer. Room was comfortable and met our needs. Hotel has a bar and restaurant. We did get drinks in the bar area -- pleasant place to relax outside our room. There was a nice local restaurant about 5 minutes away where we had dinner.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    Hotel very smart to visit venice with family
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights

    wardrobe

    breakfast, auto parking, staff, tram stop near

    Stayed in November 2023

  • Reviewed: October 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The attitude of one employee. Our car was in the hotel parking, our clothes was in the room and one night was already paid and we decided to stay another night so we were told by another employee to pay everything when we check out. But there were another employee calling nonstop ordering me to pay my extended stay in one hour when we out in Venice. Very inconvenient. The breakfast was mediocre. The eggs tasted funny and the coffee from machine was horrible. The dinner was expensive compared to what they offered. In the next day we went to Movie pizzeria wich had AMAZING food with a fair price. The hotel profit 100% from tram tickets and don't tell you that there's is a very easy way to but them by using WhatsApp at the tram stop. You just need to scan the QR code available at the tram stop and add your information to pay.

    The rooms were comfortable and clean.

    Stayed in September 2023

  • Reviewed: October 9, 2023

    7.0
    The room was cleaned everyday, the description in the ads said it’s sound proof but it turns not.
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Like the room but the location was not in an area that multiple transport available, no bus, no tram available. The staff are not good enough, not polite and not friendly.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old rooms The door make noise when open and close it

    Clean

    Stayed in October 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Service was good. Room was quite new. Breakfast was ok. Very easy to get to Venice by tram T1.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    8.0
    Great place for a short stay to visit Venice.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Room wasn't really clean. First thing first, we have come early to the hotel, before the regular checkup. They managed to clean the room earlier for us, so this is something to remember. However, when guy from the reception called the cleaning staff, they told that the room was clean. We found a long hair in the bathroom in the toilet, which proves that the toilet wasn't clean at all. Also, in the room itself, there are some stuff that need to be fixed. Don't get me wrong, it wasn't that bad, but yes, the room wasn't cleaned properly.

    Location is really good. There is 2-3 minutes walk to nearby train station. Line T1 will bring you straight to Venice. The ticket costs €3 for both directions and it can be bought in the hotel on the reception. Breakfast was really good as well!

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Good location for parking a car, close to tram line to Venice, close to the airport - go elsewhere for food!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was horrible. So basic.

    Very close to the tram line to take you into Venice - you can purchase a return ticket from reception for 3 euros.

    Stayed in August 2023

  • Reviewed: September 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    clean, spacy, not far from the tram station

    Stayed in August 2023

  • Reviewed: August 30, 2023

    8.0
    Fine for its price for short stay
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Missing glasses in the room and no kettle to have a tea which was super odd as this hotel says it a 4-star hotel. The hairdryer is weak so better to pack your own. Also, only 3 electrical sockets in the whole room. One in the bathroom which is not in European standard.

    The hotel is fine for a one or two-night stay when traveling around. Really close to the bus or tram stop which is a huge advantage. Free parking space. A super nice and kind receptionist explained everything to us and gave us advice on how to move around and get to Venice Island.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night

    For what its worth it is a good option for travelling to Venice. It is, indeed, a little far away - probably 40 minutes all in all to get to Roma square by tram.

    Very good restaurant, efficient delivery and very nice food. Personnel is very attentive and hospitable; rooms are okay but do not set very high expectations.

    Stayed in August 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: