This cant be helped but we had to keep the curtains closed as we were facing a wall . But its a good city stop over close to the basin harbour

Excellent accommodation very helpful staff, gave us a packed breakfast when we had to leave early morning

Stayed in May 2024

The hotel's proximity to the highway makes opening the windows nearly impossible, and it's consistently noisy, day and night, requiring earplugs for a restful sleep. Breakfast options are limited, prompting us to opt for dining in the city, just a short 10-15 minute walk away.

Extremely friendly and helpful staff. Additionally, if you're traveling by ferry, the location is perfect, as the ferry terminal is just a few minutes' walk away.

Stayed in May 2024

Franchesco was very cordial and attended to the breakfast dining room in a very courteous manner.

Stayed in February 2024

Nothing

The property was extremely clean and the staff very friendly and helpful The breakfast was good. The property is only 10-15 minutes walk from the city centre.

Stayed in April 2024

We couldn’t use the stairs & the lift was very small & slow. Also the noise of the traffic was very loud in bed at night

Staff extremely helpful and friendly. Price was good. Room was spotless, big & comfortable

Stayed in April 2024

It’s very clean Hotel and the staff it’s very professional!

Stayed in March 2024

It's not so much a negative as a 'good to know': the hotel is located in a section of the town that gets very empty in the evening, with no restaurants / places to eat in immediate vicinity. It's a 10 minute walk to the more popular streets. So if you're a single woman, I have to say, the walk back didn't feel great after dark (it was only like 7pm, so not late, but dark). So... just to maybe keep that in mind.

The hotel as such is excellent. The staff were all super nice, the room was wonderful, good looking well equipped perfectly clean and comfortable. Good breakfast in a nice room. Really inside the hotel everything was up to a very high standard.

Stayed in February 2024

Only the traffic noise mentioned in the previous section.

Quite conveniently located for the "sights." Comfortable, spacious room, helpful staff. The proximity to a busy dual carriageway could be noisy at times, but on the whole this was a minor disadvantage

Stayed in December 2023

Although the staff was willing to help, it was limited for all the guests and hotel requirements.

Staff super reachable and willing to help anytime of the day. Good breakfast and comfortable spaces.

Stayed in September 2023

Very noisy room and could only get Italian tv. Had a kettle with no tea of coffee provided

Location was fine

Stayed in November 2023

Nothing

Clean modern, spacious room. Helpful staff.

Stayed in October 2023

Nothing really

Breakfast was good; wide variety of hot and cold food.

Stayed in October 2023

Too noisy

In a very good location, staff very friendly.

Stayed in October 2023

Slightly out of the centre but quite walkable. Not a lot of restaurants in immediate area,

Spacious modern room. Received a very informative and helpful welcome from Lucca, and rest of staff during our stay.

Stayed in October 2023

Very close to the main street and the rooms on that side are very noisy.

The breakfast was very good and the location is in walking distance from the center. The rooms are very clean with new spring box beds and new mattresses. The staff is very professional and helpful.

Stayed in September 2023

If you have a room on the street it’s noisy. Ask for a back room.

Lovely hotel with comfortable rooms and roomy bathroom. Good shower. Very friendly staff and a really nice breakfast.

Stayed in September 2023

Right on very noisy main road. Average breakfast. Port area not so nice.

Room itself was ok.

Stayed in September 2023

Alth' I like a firm mattress the bed was a bit too hard. Location a bit further from the city centre than I thought.

Spacious room & bathroom.

Stayed in September 2023

It was next to 4 lanes of traffic. Noisy and very polluted.

The staff

Stayed in September 2023

I read the title of this section and realized we hadn’t complained during our stay. No comments between my wife and I, no here we go again, no I told you so. I got nothing.

The hotel is at the edge of the old town and perfectly located as a base to explore everything on offer. The rooms are vey clean and a good size. The AC is a life saver. The breakfast offerings were exactly what was needed to set you up for a day exploring the town. It doesn’t need to be a big breakfast as you are going to snack your way through the day anyway. That can’t be helped in Palermo.

Stayed in September 2023

Nothing.

Nice big room, very helpful and friendly reception and breakfast room staff. Overall a very good hotel

Stayed in September 2023

Hotel is located on a busy street leading to the port

Good location near the harbor and old town.

Stayed in May 2023

The location was close to the main part, just didn’t like the Main Street.

I had a very comfortable stay at the hotel. From start to finish it was all very professional. The room was very cool and spotless. It was a big room which had everything I needed. A/C was very straightforward too. The bed was very comfortable with nice crisp cotton sheets. Breakfast was lovely with lots of choice. Forgive me if I have got the wrong names and spellings, Giusy and Francesco who were working on 14/8/23 evening and morning of 15/8/23 were so friendly and smiley and very professional, thank you ☺️

Stayed in August 2023

The view from the room was unpleasant.

Francesco was great! Very helpful and kind.

Stayed in July 2023