Great Location and very friendly staff.

Stayed in May 2024

Nothing

Convenient location, only a 3 minute walk away from the metro station. Good facilities such as washing machine, fridge, and a complete kitchen. Very nice staff.

Stayed in June 2024

They don’t top-up the shower gels during room clean-up schedule day. Still Need to go down to lobby to ask for refill.

The room is very comfortable. There’s a lot of convenience store nearby.

Stayed in June 2024

Everything was good

very friendly staff. The apartment was convenient. Only stayed for 1 night but will definitely come back when in Tokyo.

Stayed in April 2024

There are no negatives at all, however just a few recommendations - it would be nice to have a full-length mirror in the room and a dish drying rack - but having said that, it did not hamper our stay or experience in any way!

East Square Tokyo is an excellent apartment hotel, and it was perfect for a family of four like us. The room is spacious, neat and clean and has almost everything you would need during your stay. Special mention to the staff, especially Mr. Yu, who was very nice and friendly and was always happy to help us! Thank you for making our stay comfortable! The location is great and the subway station is just a 1 minute walk from the hotel. Overall, highly recommend this place, especially if you're a family or group of friends!

Stayed in May 2024

Washer dryer didn't dry clothes very well. A fold out airer would have been useful but only a minor issue.

Clean, family friendly, friendly staff. Basic cooking amenities.

Stayed in May 2024

I wish they have more racks. There are enough hangers but not enough racks

Love the huge space and the washer, we used it everyday. Just throw in before you sleep or go out and it will be clean and dry when you are awake/ you are back! The staffs are also very helpful. We have sent luggage from other city using Yamato and airport using airporter. They are able to help receive and send out the luggages! The staffs are very welcoming. It feels great to have someone welcoming you back and sending you off every time you go out. Morishita is also convenient place with 2 line - Oedo line and Shinjuku line where the line is not as crowded but able to reach all the main places with a transfer or a short walk away.

Stayed in May 2024

Not much space to hang clothes.

Spacious for Tokyo standard, very clean and nice living area to hang out.

Stayed in May 2024

Nothing

Everything was perfect for a family of 4, the staff was extremely helpful and the apartment had everything we needed, the neighborhood was also charming and very convenient, would come back without hesitation

Stayed in April 2024

VERY clean, all amneties, great customer service, comfortable matraces, washing mashine. Nice neibourhood, just 2 min walk from metro.

Stayed in May 2024

Hotel was great for our family and the staff were helpful and super friendly.

Stayed in April 2024

No shopping nearby hotel

Highly recommend.. brilliant hotel with amazing facilities which are all out of my expectation

Stayed in April 2024

1. The pillows are quite hard. 2. The ref is small.

1. The staff were very helpful, friendly and efficient. 2. The room is very clean and with enough facilities and supplies. We have more than enough space for the family and our stuff. 3. The hotel is near the station (2 subway lines) and bus station. There are convenience stores and restaurants nearby. 4. We were able to get a glimpse of ordinary Japanese living as we live far from the tourist areas.

Stayed in April 2024

In lobby area close at 23.00 hrs. Sometimes we need water at late night but it isn't big problem.

Our group love this place. Room is very chic, modern and cleanness. Maid come to clean after 2 nights stay. Facilities are fully furnished. It's have washing machine, kitchen, dining area , living area and 2 separate bedrooms. Staff very nice in English and try to explain how to use any facilities. Location is far from Morishita Sta. only 3 min. and only 2 mins to Family Mart and Sukiya (very cheap restaurant). It's far from Akihabara only 4 stations. We recommended this place.

Stayed in April 2024

Our stay was amazing. The staff was lovely and always helpful. Good location it is very close to subway stops. We would definitely go back.

Stayed in April 2024

Nothing!!

The staff are amazingly friendly! The rooms are spacious, clean and very cool. Great for a family.

Stayed in April 2024

Nothing

We spent six night at East Square and really had a great time. The hotel is more like a boutique apartment, modern and minimalist, with a Japanese style and everything you need in the room. Overall we were really happy and will certainly choose it again for our next stay.

Stayed in March 2024

Nothing

Location and space

Stayed in April 2024

Nothing actually

Very clean, very friendly and informative staff…….location is very good

Stayed in March 2024

None

We're family with 2 kids. The room quite spacious. The kids have their space to play around. The room also has washing machine with dryer which very important for family with kids. The staff also really nice and helpful. The location pretty close to metro station, you could walk around 10 minutes to station.. overall we're really enjoy our stay in east square hotel and def. Will come back to stay if we're back to Tokyo

Stayed in March 2024

There is nothing we did not like.

A word of caution, received scam emails from booking.com that my booking may not go through and to input my credit card details. The hotel was so efficient that they immediately informed me not to click on any link and it is a scam. So impress. I had a family of 4 person so the 2 bedroom suite was just right. the hotel was situated at a residential area and was nice and quiet. It is also safe as my family frequently went out at night to the convenience stores. There was eateries and convenience stores near by. The train station was only about 600m away so very convenient. We reached the hotel before the standard check in time and left our luggage with the reception. when we came back, they already put our luggage in the room !!! So impress. The apartment was spacious, clean and well equipped with induction cooker, microwave, cutleries etc. The best was the washing machine. The staff like Yu was very nice and friendly. They could speak English. Would stay there again if we ever go to Tokyo again.

Stayed in March 2024

Nothing comes to mind.

Very close to metro. Staff service was spectacular. Very friendly and speak very good English. Loved that they would store your luggage on day of arrival and departure if needed. Would definilty consider staying again on my next trip.

Stayed in March 2024

Everything was great. So happy we stayed here.

A huge space (for Tokyo) with a separate bedroom for the kids. Very close to Morishita station, so you can get anywhere in the city easily. Amazing shower!! But the best part is the staff member, Yu. He is so friendly and helpful that when we left Tokyo, we were all saying, "We miss Yu!"

Stayed in March 2024

Stayed here for a week, 5 of us with 3 grown ups kids aged 20pluses. Had two sleeping room and a tatami room. Wife and Kids love the stay - rooms and place are squeaky clean. Tight space on the entrance but we make do very well. The reception staffs are very very friendly and warm. They helped us by calling and booked a couple of places of interests we wanna go. Best of all, its just a 2 minute walk to Morishita subway station. We always came back late night and feel very safe here. A super plus point for us. Place located between Disneyland and Shibuya crossing. Shinjuku, Harajuku. Train rides are no more that 6 stations away. Thanks East Square

Stayed in March 2024