106-0031 Tokyo-to, 港区西麻布1-13-17, Japan
#21 of 1,383 hotels in Tokyo
Guests' ChoiceBased on 92 hotel reviews
9.4Cleanliness
9.8
Comfort
9.8
Location
8.7
Facilities
9.7
Staff
9.7
Value for money
9.0
Free Wifi
9.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Sebastian
United KingdomI would have liked if there were more options for breakfast
Great location and very helpful staff The room has a sauna and a jacuzzi! Need I say more? The room also has a karaoke machine
Stayed in May 2024
Reviewed: June 5, 2024
Matthew
United States of AmericaThe products in the rooms were lovely. The bath and sauna were so relaxing, the shower was lovely. Really comfy beds. Very quiet rooms. Karaoke in the rooms was really fun.
Stayed in June 2024
Reviewed: May 14, 2024
Nadine
SwitzerlandEverything was perfect!
We had an amazing stay thanks to wonderful and super-friendly staff and a comfortable and well equipped room! This hotel was one of our highlights on our trip:)
Stayed in May 2024
Reviewed: May 4, 2024
Tammy
United States of AmericaThe property was very serene and the staff was wonderful! The bath was amazing!
Stayed in April 2024
Reviewed: April 25, 2024
Jean-marie
United States of AmericaThis hotel was amazing. No complaints!
We didn't want to stay in a busy touristy area, and decided to give Hotel Minato a try. What a great decision! Our room (the junior suite) was INCREDIBLE -- clean, comfortable, and amenities like we've never experienced before. Daily breakfast was delicious, on time, and included in our rate. But best of all was the staff who was unfailingly kind and accommodating to us on our first Japan trip. We especially appreciated Satsuki and her lovely and kind service, attention to details, and sweet notes and origami that we'd find in our room after a long day of seeing the city. Already decided that we'll stay here again when we return to Tokyo!
Stayed in April 2024
Reviewed: April 6, 2024
Karol
GermanyThe breakfast options
Small hotel in a fairly good location. Bathroom with sauna and bath. All nice and clean.
Stayed in March 2024
Reviewed: April 4, 2024
Hailey
United States of AmericaI loved everything about the stay. English at the hotel is a little difficult but staff was patient and tried their best to help me and there wasn’t one time we didn’t figure it out. The bed is not a type of mattress I’m used to but it was still surprisingly comfortable
Super clean/ friendly staff/ great amenities and close to the train station
Stayed in April 2024
Reviewed: March 5, 2024
Daanyaal
United KingdomLack of windows and natural light
How easy it was to get to the hotel and how few rooms they have. Great tasting breakfast
Stayed in February 2024
Reviewed: February 27, 2024
Janne
FinlandLocation a bit In a middle of nothing, but a great restaurant on the same street
Amazing spa rooms with all the ammeneties, the sauna and the bath tub amazing. Simply the best hotel room we have ever been. Staff extremely friendly.
Stayed in February 2024
Reviewed: February 13, 2024
Hashimi
AustraliaNothing we didn't like! Rooms and service we're amazing
Staff was incredibly attentive and helpful - always on hand to assist with anything we needed!
Stayed in January 2024
Reviewed: February 7, 2024
Nextcloud
GermanyStreet noises can be heard, no views.
Great location in Minato. Secluded rooms with private onsen and sauna. Great Japanese and continental in-room breakfast.
Stayed in December 2023
Reviewed: January 10, 2024
Christopher
FranceFew and limited windows. No way to see outside, but I think it is the purpose of this hotel : discretion and quietness. Once you are in your room, the world is yours :) Not so close from Shibuya.
This hotel and the room are amazing! I should have stayed longer but I could not (thanks to the hotel and their understanding), I will come back another time, for sure. The room is between traditional and futurist styles. The entrance (leave your shoes here), the doors are old ways style and very nice. The bathroom has a real sauna and hammam, tv in the bath, and every little stuff aside are very appreciable. The bed is very big and confy, so is the couch, the tv is enormous, there are karaoke stuff, bluetooth connection to the room, ambiance lights to configure as you want, and so many details and little stuff, I appreciated, I cannot list them all. Special thanks to Sayaka who speaks french, and quite good! I love and will keep the helpful and nice postcard you left to me at the door regarding my request, I was moved by it, thank you so much / MERCI BEAUCOUP <3
Stayed in January 2024
Reviewed: December 19, 2023
Cindy
AustraliaNothing.
The hotel was excellent. Beautiful staff and great amenities.
Stayed in December 2023
Reviewed: December 10, 2023
Romain
United States of AmericaVery clean, very quiet. The King room is fabulous with a private outdoor onsen on the roof. The room is very large, bathroom space includes a sauna which helps recoveribg from the cold outside. Breakfast is very traditional and flavorful. Staff is amazing.
Stayed in November 2023
Reviewed: December 5, 2023
Justin
United States of AmericaNothing!
Excellent service staff. The room has its own sauna in the bathroom. Everything was very clean and well designed.
Stayed in November 2023
Reviewed: December 3, 2023
Ali
United Arab Emiratesthere was nothing i didnt like!
Everything was perfect and there is always extra of everything
Stayed in November 2023
Reviewed: November 18, 2023
Lauren
United States of AmericaWonderful small scale hotel that offered the intimacy of a boutique with the amenities of a larger hotel.
Stayed in November 2023
Reviewed: November 13, 2023
Claire
United KingdomNothing really
Great room facilities and excellent staff
Stayed in November 2023
Reviewed: November 8, 2023
Wayne
AustraliaOne of the best hotel experiences we have ever stayed out. Staff and facilities excellent. An outstanding experience for couples, not to be missed
Stayed in October 2023
Reviewed: October 28, 2023
Janet
United States of AmericaNo view
Quiet lovely bathroom was fabulous with a sauna soaking tub and wonderful shower
Stayed in October 2023
Reviewed: October 26, 2023
Zachary
United States of AmericaNo complaints. Everything was enjoyable
The room was clean, modern and luxurious. The sauna was the highlight. The breakfast was delicious. The staff was very warm, friendly, and attentive. An incredible value. We will definitely be back.
Stayed in October 2023
Reviewed: October 23, 2023
David
Indonesiaeverything
Stayed in October 2023
Reviewed: October 19, 2023
Trevor
United States of AmericaNothing, I’d stay here again in a heartbeat. I loved every minute and will think about it forever. BOOK THIS HOTEL!!
Everything. The hotel is centrally located in Roppongi and walking distance to the subway and tons of restaurants and bars. The entry is gorgeous, the staff is incredibly friendly and accommodating (English friendly!!) and my room was superb. Make sure you book breakfast, every option is fantastic and delivered on the dot to when you ask. The room itself was spacious and comfortable. The bed was very firm, but that’s how I like it. The bath and sauna were used daily and were clean. They give you bath salts and scents. It’s fantastic.
Stayed in October 2023
Reviewed: October 9, 2023
Debra
SingaporeNothing
Amazing hotel to stay at, the entire experience has been carefully thought out by the owners and staff to ensure customers have a brilliant time at Hotel Minato. The rooms were spectacularly clean and spacious, fully or perhaps exceedingly equipped with a sauna and jacuzzi, a generous amount of bottles of water, a karaoke set, different types of skincare samples for one to try, Refa hair care electrical tools (and I mean brush, straightener, curling tongs and hairdryer - the whole array), smart tv that streams Netflix with no lag, and a full bluetooth surround system with speakers around the room, lots of USB and power sockets, dimming lights for ambience setting, and a makeup table and mirror outside the toilet. Beds and sofa were large and comfortable while the AC functioned well and was silent. I loved the breakfasts sent up in the morning and the service staff were brilliant, I came too early and they didn't have the room ready, I was lounging at the reception area for a bit and they brought out iced tea and snacks for me, excellent customer service. The location of hotel isn't as far from a subway station as google made it out, lots of great eateries and shopping within walking distance (highly recommend the restaurant/bar 2mins walk down for a late beer and skewers). Japan hotels are often dated and old and Hotel Minato is the best and most modern hotel I've stayed in all of Japan. Highly recommend!
Stayed in September 2023
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