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Reviews of Hotel Gracery Seoul This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12, Sejong-daero 12-gil, Jung-Gu, 04526 Seoul, South Korea

#55 of 531 hotels in Seoul

Guests' Choice

Review Score

Based on 1434 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.7

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room - 17th - 20th Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    Nope!

    Location of the property is good. Have bus stop nearby to different area of Seoul and metro station are just 7 mins apart. The hotel room scent is very nice and they give us this room or clothes spray and it smells wonders. AND hotel usually give bad shampoo body wash and hairdryer BUT in the whole trip I never use my own shampoo body wash or even Dyson hairdryer!

    Stayed in June 2024

  • Reviewed: June 7, 2024

    10
    Clean, reasonably priced with very a good location. I really like this place!
    • Leisure trip
    • Couple
    • Standard Double Room - 11th - 16th Floor with Bath
    • Stayed 6 nights

    The location is super convenient. You can take the subway or call a taxi very easily. There is also the nearby Namdaemun market which has a superb roasted pig leg restaurant and a famous bun store just accross the road. If you need a quick Starbucks or some convenience store stuffs, both shops are located on the first floor of the hotel. There is a WOW Pass charging machine INSIDE the hotel, which makes it a breeze to charge money and use the card for almost everything in Seoul. The staffs are friendly and can speak fluent English as well as Japanese.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    10
    Great and nice stay
    • Leisure trip
    • Family with young children
    • Superior Double Room - 17th - 20th Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    NA

    We booked 2 rooms and thanks to the reception staff to arrange them side by side. As we reached the hotel before the check-in time, we deposited our luggage at the locker, which was easy to use. We were staying at level 17, and the view was good. The rooms were spotless clean as well. As we have a child, the hotel has also provided a small pouch, which consists of the bedroom slippers, etc, for them. One of the unique things was that the hotel has luggage trolly at level 1 and level 11 for the guests to use. I like the idea as I think it was very thoughtful of them, especially if we have children and elderly with us. This made it so easy to bring all our luggage up to the room or down to the lobby. Thank you.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    8.0
    I’m happy with my stay and would recommend Gracery.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 3 nights
    • Submitted from a mobile device

    Na

    Clean, modern and cozy

    Stayed in April 2024

  • Reviewed: May 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 4 nights
    • Submitted from a mobile device

    Amazing value for money. Great location. Friendly staff.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Pleasant stay. One of the hotel staff is very helpful in trying to get us a taxi. We forgot to asked her name.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and cleanliness

    Stayed in April 2024

  • Reviewed: May 27, 2024

    10
    Bang in n the centre with lots of restaurants/take aways, 24hours concierge service and helpful staff who understand
    • Leisure trip
    • Couple
    • Superior Double Room (17th -20th floor) - Not Included Parking Fee
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Very central, variety of good items both Asian and continental.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Comfortable stay
    • Leisure trip
    • Solo traveler
    • Superior Double Room (17th -20th floor) - Not Included Parking Fee
    • Stayed 8 nights
    • Submitted from a mobile device

    Even though I was staying in 20th floor, the traffic noise still was easily heard in the room.

    The location was really convenient, short walk to City Hall subway station. Room was clean and comfortable.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Great location, nice and comfy room and super friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room - 17th - 20th Floor
    • Stayed 5 nights

    ---

    The hotel's location is great - close to major subway stations and cafes/bars/attractions but a bit away from Myeongdong Street (which is too loud and busy for our taste ;)) We liked everything about Gracery Hotel: the staff (very helpful and nice), the room (very comfy and of decent size) and the fact that we could leave our big luggage for 3 days when we went to Jeju Island (we had already booked another night at Gracery before travelling to Jeju). All in all, highly recommended!

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room with Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    A bit cramped

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything perfect!

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Friendly and helpful staff. They gave us umbrellas to borrow when it rained.
    • Leisure trip
    • Family with young children
    • Superior Double Room (17th -20th floor) - Not Included Parking Fee
    • Stayed 2 nights
    • Submitted from a mobile device

    It was all good

    Nice view and room. No charge for storing suitcases all day after check out

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Superior Double Room - 17th - 20th Floor
    • Stayed 5 nights

    We are very satisfied with the hotel. The location is perfect, we could walk a little further to Myeongdong every night after sightseeing in Seoul. The rooms are very clean, the bed is comfortable, and the view from the twentieth floor is wonderful. There is a convenience store in front of the hotel that is open until midnight, and that was very useful for us. The staff is friendly. If we return to Seoul, we will definitely not change the hotel.

    Stayed in April 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room - 17th - 20th Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    Very good location, close to shops and restaurants, 24h grocery store next to building entrance, excellent views.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Perfect for layovers in Seoul
    • Leisure trip
    • Couple
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 1 night

    Nothing in particular

    We really liked the hotel, located a few minutes away from Myeondong main street. Also several buses stop by and there is also a metro station nearby. Ww chose the hotel, because it was also very close to Seoul station, as we only had 1 day for our next connection flight and it was a great decision.

    Stayed in April 2024

  • Reviewed: May 9, 2024

    8.0
    Loved the toilet with all the bells and whistles.
    • Leisure trip
    • Couple
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 3 nights

    Reception is located on 11th floor which we did not know and it is not very clearly marked on the ground floor. Breakfast was not included in my booking.

    Excellent location. Good value for money. Lots of restaurants nearby. City Hall station only a short walk away. Myeangdong only a short walk away.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Pleasant stay and good room with a nice view
    • Leisure trip
    • Solo traveler
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 6 nights

    The breakfast was rather pour for western standards.

    My stay at the hotel was quite pleasant due to its grat location. I would also like to comment positively that as a solo traveler I asked for a room with a nice view which the hotel provided for me.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    8.0
    Overall great stay
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Not Included Parking Fee
    • Stayed 1 night
    • Submitted from a mobile device

    The location to the station is quite a distance and not easy to navigate

    Clean and great service.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 2 nights
    • Submitted from a mobile device

    All was good, especially good bed

    Stayed in May 2024

  • Reviewed: May 1, 2024

    10
    I really like the hotel. Everything is good.
    • Leisure trip
    • Family with young children
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing I didn’t like is the location was not close by subway station. The closest one had to walk at least 5 to 7 mins depends on how fast you can walk. But, downstairs has a lot of restaurants and convenient stores.

    The breakfast buffet was really good. Tons of options for both western and Korean style. The sitting area is huge. We didn’t feel crowded even though there’s a lot of people coming in and out. I would recommend try at least one time during the stay.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Nice hotel - Great location
    • Leisure trip
    • Couple
    • Standard Double Room - 11th - 16th Floor with Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    For what this room cost, I expected it to be spotless clean. There was dirt and hair in the corners of the toilet room and bath room. There were 2 pairs of used slippers under the bed. Although an air purifier/humidifier was available in the room, when I turned it on, it blew out the smell of cigarette smoke. We didn't use it so the room had a lot of airborne dust floating around. The wifi controlled toilet had an automatic flush feature that would have been great except that it flushed over and over wasting a LOT of water. It had an ECO button to turn it off and flush manually, but it didn't work. The OFF button did not work either.

    This was our second time staying at this hotel. The staff was great. The buffet breakfast was also great. It is close to Seoul Station, Namdaemun Market, Meyong-dong Market, Lotte Dept Store, Shensegae Mall and numerous restaurants. We liked the bathtub, which we didn't have the last time we stayed. We also liked the separate toilet room. My wife loved the bidet feature on the toilet.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    A very nice stay in the center of Seoul
    • Leisure trip
    • Couple
    • Superior Double Room (17th -20th floor) - Not Included Parking Fee
    • Stayed 3 nights
    • Submitted from a mobile device

    They asked us to move a room for out last night, but we were compensated with a free breakfast and a coupon to Starbucks for two. It wasn't that bad.

    The hotel is modern and beautiful, good location (close to metro station and close to the main palaces and Seoul station). Staff is very nice and helpful, the room is well equipped with everything you need and very clean.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    An excellent hotel overall!
    • Leisure trip
    • Couple
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 3 nights

    The only downside was the view from the window, which faced a wall of another building.

    This hotel was fantastic! Great location near the subway and in Myeongdong. The staff were incredibly friendly; they accommodated us for an early check-in and even gave us a gift upon arrival. The breakfast was amazingly delicious. While the room was on the smaller side, it was clean and beautifully appointed. The beds were comfortable, and the internet was fast.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Pleasant comfort stay
    • Leisure trip
    • Couple
    • Standard Double Room (11th - 16th Floor) - Not Included Parking Fee
    • Stayed 8 nights
    • Submitted from a mobile device

    Room a bit small tho.. But still ok.

    The hotel location very good. Easy access to many places. Full of restaurants. Near to few tourist spot. Room was decent and quite new. I asked for quiet room and the room was excellent.

    Stayed in April 2024

Showing 1 - 25

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