Everything was fantastic at the hotel. The little bakery and convenience store in the hotel (while a little pricey) was super convenient and served really good food. The staff was polite and helpful, and the area of the hotel was fantastic.

Stayed in May 2024

The toilet was stinking

Stayed in May 2024

If we want to be picky, gym could have a few more machine additions, when it was busy in there it felt difficult to work out because of the lack or machines! Breakfast was ok, but nothing impressive and for the price you pay per person you could get a better meal outside of the hotel. Rokhaus deli downstairs was a 10/10

We fell in love with this hotel - the room, the comfortable beds, the facilities, massage chair room etc - everything was extremely seamless and made our stay in Seoul very comfortable! Location is amazing, it’s in the heart of Yongsan neighbourhood and you have a ton of places to eat, drink and shop on your doorstep. Would book again without a doubt!

Stayed in May 2024

Our room was small, not really enough space for 3 massive luggage’s

It was so clean, and boujee and tall. Loved the location. The beds were extremely comfy. Lockers were so convenient and massive. The views were so nice up where we were.

Stayed in May 2024

Very good location near Yongsan station and shopping mall. Good sized room.

Stayed in May 2024

beds a little too firm

loved how close it was to the station, lots of great spots close by to eat and the han river not too far

Stayed in May 2024

Luggage storage on 3F is very convenient for us to leave our bags before check-in time and after check-out. Enough space to fit large-size luggage in.

Stayed in May 2024

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Stayed in April 2024

Good location, nice view with sunrise (unfortunately with construction works in this time). We stayed only for 1 night, so I cannot say anything about room services.

Stayed in April 2024

There isn’t a privacy door between the bedroom and the bathroom.

Really nice and modern room Super close to the train station

Stayed in May 2024

paid swimming pool even for hotel guests, no savory bread for breakfast, only sweet bread

great hotel in a very good location, right next to the metro station and shopping center. clean rooms, comfortable beds, nice bedding, varied breakfasts so everyone can find something for themselves, very nice and helpful staff, a hotel worth visiting and recommending

Stayed in May 2024

It was all great.

The hotel was roomy, clean and super comfortable.

Stayed in April 2024

The mirror of the wash basin reflects the shower area once the door is opened. Would be nice to add a sliding door to close up the shower area and toilet area. Elevators can be quite slow given that there are 3 elevators to a 20+ floor hotel.

The room is clean and spacious. Nicely decorated too. Like that the shower, toilet and wash basin are separated. Comfy beds.

Stayed in April 2024

Swimming pool was gorgeous but apparently there was a fee to use the pool? Funnily, we went to check it out and noted no one at the pool. Question then is why have a hotel pool when u need to charge it and not well utilised? Rokus is also not the cheapest hotel to lodge in, is there really a need for a swimming pool usage fee? Otherwise, everything was great.

Check in was smooth, managed to get room before timing which was excellent. Staff was friendly. Room was spacious, clean. Bath and toilet were separated. Excellent. There was a view of namsam tower from our room. Daily cleaning did a good job. Bed was comfortable. There is a luggage storage that you can locked that is free for the first 12 hours. iParkMall was a great mall next door with excellent food and deals if you love shopping.

Stayed in April 2024

LIFTS! Can be quite long to wait for the lift. How this property's management decides to only allocate 3 lifts is beyond me. There is a 4th lift that serves only Carpark to level 8 (level 10 and above is guest rooms). While I understand the need for a lift to serve hotel meetings and functions, it still doesn't make sense to allocate 1 out of 4 lifts to do just that. Not to mention the lifts don't display which level they are at.

Room was spacious, both room and toilet are very clean (probably as it is still a new hotel) Very close to Yongsan station, 5-min walk to Sinyongsan station. Very convenient (convenience store is at B1)

Stayed in April 2024

Nothing really but if I were to really be picky - the cleaning of the bathroom walls and floor could be more thorough. Noticed a bit of soap scum at the corners especially.

Very clean and spacious room. Stayed on the 26th floor and had a view of Namsan Towers. Accessibility very good as it’s within 5mins walk to 2 train stations and there’s an IPARK mall nearby too. Will stay here again.

Stayed in April 2024

No comment

Great location. Conveniently located near Yongsan Station. So travel to places no problem. Also a big shopping mall nearby where you can do your shopping and having meals with many varieties to choose from.

Stayed in April 2024

N/A

Very good location. Nice and very recent property. Good gym

Stayed in April 2024

Our room was a little small, there was not enough place to open up two suitcases. Even though the room was cleaned every day, there was a big amount of dust on the bedside tables that we noticed while we were leaving.

Location was great, walking distance to two subway stations. Staff was very kind and helpful. Room was comfortable, amenities got renewed daily. After check out, it was very convenient to leave our bags in the lockers for 12 hours for free.

Stayed in April 2024

The rules were strict and additional charge was common, eg. for earlier check in and pool use more than once per day. The pool was restricted to time slots, which was not communicated to us.

Amazing hotel with views from the top floors. Beautiful room and best location in Seoul! Nice swimming pool and cafe.

Stayed in March 2024

Staff could be friendlier. It's geared towards the military, so it's less leisurely feeling. Breakfast times are limiting.

Laundry facilities. Children's play area on the 7th floor. Clean and new facilities. Location is convenient near the Yongsan station, emart and close to Seoul station. The breakfast food was great.

Stayed in March 2024

The suite may have been cleaned a few days before our arrival. We saw some fine dust on shelves but otherwise the room is clean. We also had to pay extra for early check-in at 10.30 but it’s not too expensive. This seems to be normal in Seoul (other hotels that we were considering also charge for early check-ins).

It’s very new and the room is comfortable. We stayed at the residence suite - the size is great and the view is nice. There are big fridge, washing machine, microwave and drying / steaming machine. In our first room, the washing machine didn’t work but the staff was very helpful and moved us to a new suite.

Stayed in April 2024

Everything was perfect

Stayed in April 2024

Location is amazing , very close to subway station and many restaurants , the breakfast was so good at the hotel too we really enjoyed our stay , was comfy, clean and convenient

Stayed in April 2024