The sense of hospitality of the team

Stayed in June 2024

None

We stayed at this hostel from May 15 to May 18. The owner is very kind, and all the staff are very nice too. The owner, Madrew (I may have spelled it wrong, sorry), looks quite like the former USA President Obama (see attached photo), and the hostess Shama, they are very helpful and have done more than they should. For example, they let me store my large luggage for 10 days for free (from May 28 to June 7), which was really helpful. The location is good as well. We tried to find a place on the edge of the old town, as taxis won’t go into the old town. It is a very convenient location with many restaurants and markets around the area. After turning into a quiet street for about one minute, you will find this hostel in a very quiet place. You can start your walk around the old town from here. It's about a 15-20 minute walk to the center of the old town. You won’t feel bored at all while walking, as there are numerous stores and restaurants along the way. I strongly suggest having dinner on the rooftop of this hostel. It has very Moroccan-style decoration and the food is wonderful. Anyone visiting Morocco for the first time must try the Tagine dish. Aida Alaca provides authentic Tagines, and the dinner includes either beer or wine. By the way, almost all restaurants in the old town do not serve alcoholic drinks. This hostel’s dishes are more authentic. The cook is a housewife-looking lady who comes to the hostel to cook for you. It was really the best dinner we had in Marrakech.

Stayed in May 2024

Staff is amazing and also the position of the Riad. Small room but comfortable, very typical and tasty breakfast. High value for money

Stayed in May 2024

Everything about our stay at Riad Alaka was amazing. We stayed for 6 nights and the whole time we felt at home. All the staff were extremely friendly and helpful, nothing was too much to ask. The attention to detail was exceptional and the rooms were cleaned daily. The rooftop was a beautiful place to relax and it is perfectly located for a short stroll into the medina and perfectly located for a taxi as only a short walk from the road. At night the Riad is quiet and relaxing with limited noise from the city. On our first day we had the wellness package which we would highly recommend. It was a great and relaxing beginning to our holiday. Meals were homemade, traditional and delicious. We would highly recommend to anyone visiting Marakech for any amount of time. Thank you so much to all the staff for a lovely experience, we will definitely be returning and recommending to anyone who plans to visit.

Stayed in May 2024

Majoub and his staff are very kind and they think to all that you need. The Riad Is beautiful and in a best position to visit the Heart of medina and the new city too. It's been a pleasure stay there. Thank you

Stayed in May 2024

Nothing to dislike

Staff is so kind and always ready to help. I can only recommend this Riad and the dinners were also exceptional. Choice of tagines or couscous on the rooftop!

Stayed in April 2024

There isn’t really a roof top view but they do serve the meals there and it had a good breeze during the night at this time of month. Other than that, it was a relaxing stay.

The staff were the most friendly and lovely people. They always had a smile around their faces. The receptionist, Mimoune, was very helpful and attentive. Even the lady cleaner was very accommodating. She showed us one of the rooms she was cleaning as some of the rooms have different themes. The Riad has a little pool that is nice for cooling off at the centre that has different coloured lights on during the night. They have a lovely receiving area in front of it that they offer delicious tea and snacks when arriving. It is near the exit where you can hail a taxi and around 10 minute walk to Bacha Coffee and 15 minute walk to Marajah Spa. Although they have their own hammam and massage, I haven’t tried it since I had already pre-booked for another one prior.

Stayed in May 2024

nothing

Everything about the property was fantastic! The owner is very kind and ensures you feel safe and have a great stay. I did a hammam, massage, and dinner package. It was one of the best meals I ate. The breakfast was also very delicious. It’s just off a side street from the medina allowing for a quieter atmosphere. I am a solo female and felt very are staying there and very safe walking around.

Stayed in April 2024

Beautiful Riad and exceptional staff. They did everything possible to make our stay outstanding.

Stayed in April 2024

I loved everything about this place, including how it was decorated, the food (I had breakfast and dinner there), and the staff. I'd like to mention Mimon in particular, who was very friendly and helpful.

Stayed in March 2024

Nothing.

We had a great time with Majhoub and his team. They made arrangements to collect us from the airport and we were welcomed with fabulous dinner. The Riad was superb. It's located in the Medina, which is full of hustle and bustle, but we were in a quiet spot within an easy walk to everything. Majhoub helped us put together an itinerary for the week, which was super helpful. We visited the Atlast Mountains, a lunch with a Berber family, enjoyed a hot air balloon flight and visited a camp in the Agabay Desert. Majhoub was very clear to relay that I was a veggie to the organisers of any tours with food. Our driver, Abdou, was excellent. He was extremely knowledgeable, professional and had a very warm and friendly personality. He was with us most days and told us a lot about the country, different areas, and history during our travels. We felt extremely safe. The staff were fantastic and we felt like we were part of the family rather than guests. Our thanks go to Majhoub, Abdou, Mimon, Aziza, Merica and Soraya and anyone we have missed - sorry (I think I have their names correctly!) for making a stay extremely special.

Stayed in March 2024

The hamam and breakfast were excellent.

Stayed in March 2024

After a long journey from London we had to resist a hard push on buying a private tour - despite us saying that we had already booked one (at a fraction of the price). We ended up paying for a cooking class and meal which although were good was good home cooking quality rather than the wonderful meals we had out at 5* restaurants at half the price.

Riad was lovely - very authentic and absolutely beautiful. In the medina a short walk from the main square and steps from some great local restaurants. Rooms were clean and big and bed was comfortable. Staff were really friendly.

Stayed in March 2024

Nothing!

Beautiful riad. Staff were lovely, friendly and helpful.

Stayed in February 2024

The riad was lovely. Just lovely. The staff was great. We felt so comfortable. There were so many choices when I looked at hotels I finally just chose one and I was not disappointed. If I return to Marrakesh I will stay here. Everything was arranged for us. The food was wonderful. The staff so accommodating. The rooms were excellent. Take advantage of the hammam and the massage

Stayed in March 2024

A bit far from the center, on an alley It’s a 30 minute walk. Don’t have your own key to come back late

Best hospitality, very kind and caring. Lots of restaurants near by and local market. To experience the life of living in Marrakech inside of the wall

Stayed in March 2024

It was extremely clean and affordable

Stayed in March 2024

No direct daylight in room

Everything. Great location, comfortable and friendly staff. Attention to details

Stayed in February 2024

I am a picky eater and I think the breakfast could be improved. Fresh pancakes were nice but the pastry (e.g. the croissants) were not fresh in my humble opinion. A few areas in the room need more attention in terms of cleaning. Two examples are the airconditioning and bathroom ventilator was full of dust. These are minor things though, overall we really enjoyed.

The location, the staff and the room was fantastic! We were warmly greeted with tea and cookies and given information about our stay. We also highly recommend the hammam & they offer, quite a nice experience. I particularly enjoyed the hammam, the lady performing it was really sweet and respectful.

Stayed in February 2024

There was nothing to dislike. The entire staff were welcoming, helpful and made us feel at home. The success of the Riad Alaka is built on this wonderful asset and it was demonstrated every day, from the answering of our questions to a simple passing smile.

Riad Alaka gave us an exceptional experience for a long weekend stay of Thursday through to Monday and became a welcoming home from home as we celebrated a family birthday in Marrakech. We booked two double rooms and the suite for our party of six and from the moment of our first arrival we were treated like returning friends rather than simply guests. The contrast between this haven of original refined elegance and the chaotic ambience of the Old Town is extraordinary but yet is fundamentally important to experience and understand to really appreciate the amazing culture of Morocco. We enjoyed hospitality with true generosity. From the lavish breakfasts to the two evening meals we choose to have in the Alaka, the service and preparation were excellent and the sense of belonging and welcome an absolute pleasure.

Stayed in February 2024

That we had to come home. I wish we had done the hamam our first night at the Riad. It would have been good to have the dirt and stress of the travel washed away that first night. I'd still want to do it again on the last night to prepare for going home. The hamam is a great experience.

Wow...what a little gem just inside the Medina and a truly magical experience. Our good experience started prior to the trip. We contacted the Riad through the booking.com app to arrange airport transfer and a meal our first night. We received prompt and friendly responses from hotel staff. Then when we arrived at the airport (which is a gorgeous airport by the way) we were met by Abdu in a lovely posh car. Abdu was friendly and attentive and chatted about Marrakech, things to do, places to see. (he's a great driver too). We got into the Medina and we were then met by Madju and someone to take our bags to the Riad. The Riad is probably about 100 metres inside the gates of the old city and located on a narrow alleyway just off of a very busy 'road' through the Medina. There are motorcycles, donkey carts, stalls selling everything, and crowds of locals going about their business - a complete cacophony of sounds, smells, sights - stunning but a little overwhelming at first. I was so glad that Madju was there to guide us to the Riad that 1st time. Once you started walking down the alleyway the world stopped...it was so peaceful and quiet. Once you set foot into the Riad you are transported to another world. It is gorgeous and we were welcomed with a lovely cup of mint tea and some lovely biscuits. A lovely Moroccan welcome. Madju also helped us plan our itinerary and we booked several day trips with his company....and they are all superb. Really trust him. Madju and Abdu took us places on differernt days and we saw, learned and experienced so much with these private trips. They were great. The food at the Riad was great too. We never got the eggs or omelettes...just ate all the yummy Moroccan pastries, yoghurt, fruit. The hotel staff were lovely and friendly. We did the hamam the last day...sublime. When we go back we are going to do the hamam our 1st day and our last day. The entire stay helped us get a real taste for life in Marrakech..

Stayed in January 2024

Bad wifi in the bedroom , had to move to other room to get signal but even then was unable to stream movies properly

Lovely staff and lovely little riad, food was fresh and delicious

Stayed in February 2024

There is no lock at the rooms. And when we arrive we didnt like the room and request to change but staff said that hotel was full. After we checked ait condition in our room. It was not working and they changed our room. So basically it was lie that hotel was full

It was clean, staff was helpfull and location is good.

Stayed in February 2024

Almost nothing to mention. Only maybe that sink in our bathroom wasn't letting water fast enough.

Amazing hotel, location in old Medina. Very nice staff. If was a pleasant experience for us living in a riad like this.

Stayed in January 2024