Hotel could have reminded me about my checkout time

I like the cleanliness and view from my room

Stayed in May 2024

We had to go uphill for a while. Not very convenient especially is was raining heavily.

We went to Macau for a short stay during weekend once every few months. We stayed in Hotel Guia most of the time because it is in the centre of the city and close to many good restaurants and tourist spots. The rooms are very clean and the staff are very helpful. The Chinese restaurant in the lobby is very good. We enjoyed Dim Sum breakfast during each stay.

Stayed in April 2024

Rooms are very small, no place even to keep luggage. Only Chinese restaurant

Shuttle services, cleanliness,

Stayed in April 2024

The air conditioning was not working. The room was with heavy cigarette smiley even though it was non-smoking room.

Nice place.

Stayed in January 2024

The room is not sound proof I could hear the cleaners as well as the other guests next door. Also the television doesn't enable connection to the phone. A little dusty at parts in the room.

The beds are comfy, all essentials provided in the room. The room size is adequate and thr staff are friendly and attentive.

Stayed in April 2024

The location of the hotel and also the room sizes were quite small. Slightly bigger rooms with more of corridor area would have been great. Also there were hardly any quality eateries in the near vicinity so to have a more varied menu in room service would have been great.

Location was a little off the main street however there was an hourly shuttle from the hotel to take you to the main town square. It would have ben great if there was pick back from town square as well.

Stayed in March 2024

The roads nearby are quite steep, a bit testing for us.

There are quite a number of restaurants nearby. Easy access to quite a number of tourist attractions, either by walking or by taking buses from nearby bus stand. Comfortable room and attendants at the hotel counter were friendly and helpful.

Stayed in March 2024

Location is a little bad

So clean , kindness staff , cheap , wide room

Stayed in March 2024

Need to walk uphill to reach the hotel although it is short.

When we travel to Macau, we stay in this hotel most trips. It is very close to the city centre with many attractions and good restaurants nearby. The room is not big but is clean. The staff are very helpful. The Chinese restaurant in the ground floor is good for a dim sum breakfast.

Stayed in February 2024

Even though the rooms were non-smoking, each night there is the smell of cigarette smoke; wasn't sure if it was the neighbouring rooms or from the night-life establishment.

I appreciated the upgrade to a bigger room. Room was very comfortable and welcoming, bed was very comfortable. I appreciated having a bath tub to soak in.

Stayed in November 2023

The staff wasn’t friendly or helpful, and seemed bothered and annoyed when we asked them questions about the shuttles and ferries. The location is a bit far from main sites.

Room was comfortable and clean.

Stayed in December 2023

The room was a little bit of unpleasant smell

The food was delicious

Stayed in January 2024

The location is upslope. Walking up the slope with our big luggage is a challenge. If u are somebody like me with asthma then this hotel may not be suitable for u unless u take taxi to and fro everywhere.

The staff are friendly, room is bigger than expected. Because the weather is cold and even if we off the aircon, we are shivering while sleeping, hotel is kind enough to give us a heater which warmth us up.

Stayed in December 2023

The room is a bit tight and tiny, but this is common in Macau & Hon Kong, so it's not too bad. Walking uphill to this hotel is a bit exhausting, but still reasonable.

Superb location for exploring Macau and staffs are very friendly and easy to communicate with. Room was small but OK, the view is good.

Stayed in November 2023

Toilet roll not replenished.

Location is within walking distance from Ruins of St Paul’s. Clean and spacious room.

Stayed in December 2023

Increase transportation frequency to city is much appreciated

Stayed in December 2023

The hotel was up on a hill, so going anywhere means you need to go downhill and then come back up. Staff was not exactly friendly as they were quite quick to jump to their defence when I had questions. They gave us options, so when I asked for a room with 双人床 and one with anything since I asked for connecting rooms, they gave me 2 single beds for both the rooms and said that 双人床 means 2 single beds. Connecting rooms were not connecting rooms, just rooms next to each other. Toilet flush doesn't flush paper down well, so we tried our best not to use at all to avoid clogging their toilet. To us it's so unhygienic to put used tissues in bins.

Stayed in December 2023

none

Clean rooms. Quiet and Beautiful surrounding. Amazing fitness trail hidden in green in just a few steps from the hotel.saw squirrels there.

Stayed in December 2023

The bed was comfortable, the AC worked perfectly (efficiently and quietly), there was a nice view from the window, friendly staff

Stayed in December 2023

No self serve (paid) laundry facility on site

Great rate for comfortable accommodation

Stayed in November 2023

Additional Toiletries provided was very good like the shaving kit and vanity kit...room was spacious with separate bedroom and living room...beautifil view from the room...bed was very comfortable

Stayed in October 2023

Good sized room and bathroom in a decent location

Stayed in October 2023

It was at the top of a hilly area so not great if you dont like walking up hills.

Location was good. Easily able to walk to an area with a lot of restaurants.

Stayed in October 2023

Very nice hotel! Older, compact, unique location.

Stayed in September 2023