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  5. Reviews of Courtyard by Marriott Melaka

Reviews of Courtyard by Marriott Melaka This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Lorong Haji Bachee, Kampung Bukit China, 75100 Malacca, Malaysia

#14 of 214 hotels in Malacca

Guests' Choice

Review Score

Based on 428 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 21, 2024

    9.0
    Delightful stay at Courtyard Melaka!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and City View
    • Stayed 2 nights

    The Marriott gift voucher cannot be used because I booked thru Booking.com. It can only be used through direct booking on Marriot website.

    Booked this hotel because I have a Marriot gift voucher. The parking was bright and spacious with a guard station. Check-in was fast. Lobby was huge and decorated nicely. The room looks exactly like the picture published. Size and layout of room was very comfortable - I like how the toilet roll holder was designed to keep your phone (see pic) LOL! This hotel looks new and is clean for sure. Restaurant is nicely laid out but quiet, and food was unexpectedly delicious, especially the mee goreng! Location was quiet/peaceful with a short 5min drive to Jonker Street. Grab rides are easy to get so you avoid having to find parking. Staff were all impeccably friendly. Special mention to Daniell at front desk - I've had a technical problem with my Bonvoy account setup for years and many have failed to help me. He not only helped me get back access, he explained to me what was the issue (yeah, my fault!) so I know what I can do to fix this in future. Many thanks Daniell! Overall a delightful experience.

    Stayed in April 2024

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds and Straits View
    • Stayed 2 nights
    • Submitted from a mobile device

    Most staff are amazing, unfortunately encountet 1 particularly male staff at reception did not come up to the standard / par of the other staffs. Not smiling, English minimum.

    Good property ... great location. Breakfast buffet is acceptable , many room to improve, lack of local delight.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    great
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 2 nights

    breakfast

    location and new

    Stayed in April 2024

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room with City View
    • Stayed 3 nights

    nothing. everthing is up to expectations. Maybe the only thing is a bit away from the main streets. No convenient stores to grab like snacks, etc.

    The Staff is friendly and hopsitable. Pool was big and decent. Nice view too. Room was spacious. Bed was comfortable. Breakfast choices was great.

    Stayed in March 2024

  • Reviewed: May 9, 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Pretty new Staff is friendly Moderate room size

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    New, clean nice straits view from the room. Awesome breakfast!
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    The daily room cleaning was late, a couple of time they came late in the afternoon (after lunch) to our room and will not be able to clean properly because we are in the room. I would expect cleaning to be done in the morning. While I stayed for 3 nights 2 of the days it was not properly clean because the house keeping came after we returned from lunch.

    The property is new and while I didn’t get a chance to use all facilities the lobby and all other common areas are very new and spacious While I didn’t upgrade I was fortunate enough to get a straits view room - it was really pleasant view from the room. Breakfast was really good variety and tasted good too! Really enjoyed time spent at breakfast and with friends.

    Stayed in March 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Straits View
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn't any shower cap in the toiletries provided (which is odd for Marriott hotels) - good thing i remembered to bring my own.

    Happy with my room overall; it was comfortable and spacious. I especially like that there was good water pressure in the shower without the pressure dropping or water temperature changing when someone flushed or used the tap (not necessarily the occupant in the same room)!

    Stayed in April 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and City View
    • Stayed 1 night

    Toilet water in the shower cannot go down.

    Overall good experience. Nice room

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    Excellent retreat and new hotel
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Slightly far from Jonker due to jam

    New and clean

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Clean and pleasant stay
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Non

    Warm Hospitality

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted from a mobile device

    The staff very friendly and polite

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to dislike

    Room is big and clean, very near to melaka Town.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    10
    Wonderful 6 nights in an amazing place. You exceeded our expectations
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 6 nights
    • Submitted from a mobile device

    The hotel was very spacious, it didn’t feel cluttered at all. The rooms were big in size and all the amenities we needed were there for our comfort. Beautiful buffet breakfast and the staff always treated us warmly. All the attractions were close by of walking distant. Would highly recommend this hotel.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    No carpets in the room, can be cleaner

    Location

    Stayed in February 2024

  • Reviewed: April 22, 2024

    10
    Excellent location with great view from the room
    • Leisure trip
    • Family with young children
    • Deluxe King Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and room

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Superb service with very clean and new facilities!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The location as it isn’t near to the main shopping area. You need a car to access to the town as it isn’t within walking distance.

    The property is very new and very clean. Facility is standard but enough to keep ourselves occupied. Internet speed was very fast and stable.

    Stayed in March 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Straits View
    • Stayed 4 nights
    • Submitted from a mobile device

    It's refreshing to see a hotel in Malaysia being well maintained and the standard of the facilities isn't diminished over time. The staff were always attentive and friendly. The location of the hotel was also quite central. The pool and gym were also great. Thanks for a great stay.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Everything was except for bathroom can improve more especially mud on bathtub area
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness on swimming pool area and room bathroom need to be more clean

    Great location newly build

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted from a mobile device

    Strategic location and it's my first experience having a pillow menu. Helps me to get a restful sleep.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing that was disappointing was the thin and soft pillows.

    1) Buffet breakfast...great value of money, full of flavor, nice and quality of food. The best is nasi lemak. 2) Rooms... well equipped and comfortable.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Pleasant stay, would book again.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights

    Needed to catch transport to go anywhere. A courtesy bus might be a good service to offer..

    Accommodation was new. clean and well serviced. Staff were helpful and offered an early check in. Pool was clean and well maintained.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Simple and nice short stay.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Reception was not present when I wanted t check out.

    Simple, nice and comfortable.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 2 nights

    bathroom design no good, water leaks when showering.

    Staff friendly, good breakfast

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and City View
    • Stayed 2 nights

    bathroom design no good, water leaks when showering.

    Staff friendly, good breakfast

    Stayed in March 2024

Showing 1 - 25

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