NA

Clean

Stayed in May 2024

No comment

Spacious and clean room

Stayed in May 2024

The reception staff attending to my check-in was quite slow and did not seem to be well trained.

The buffet breakfast was good and the bed very comfortable.

Stayed in May 2024

Nothing

Polite and helpful staff, good breakfast, clean and spacious room.

Stayed in May 2024

Location, Rooms and facilities

Stayed in April 2024

The iron is not ironing. Iron bawal cotton okay, iron baju lain tak hilang kedut

Comfy, clean, nice view.

Stayed in May 2024

Location

Stayed in May 2024

I don't like the drinking water which is refilled in the glass bottles. No doubt we go for Eco green but I might be afraid it is not hygiene to drink. It is because the cap is free to open anytime by the room service. So, we are not sure whether or not they refill with the reuse water which is balance in the room or they refill with the newly open clean water! 🤔 The management might need to take note of this feedback by the guest.

Location + Toiletries (I impressed with the fragrance shampoo, shower gel & hand wash). That's awesome. Room service is also perfect.

Stayed in May 2024

parking too high level

worth for money

Stayed in May 2024

The room should come with complimentary coffee sachet. Only tea were supplied. My senior siblings drink coffee…

Cleanliness, it’s strategic location & friendliness of staff

Stayed in May 2024

Nothing

The location was really strategic ...near to food place , park and taiping zoo..the staffs were helpful and friendly

Stayed in April 2024

Bathroom tap was leaking

Location

Stayed in May 2024

No high speed EV chargers.

Stayed in May 2024

Central Location

Stayed in May 2024

Room was clean& comfortable. Very happy with service too. Had aircon problem with first room. Thanks to Mr KC who came & helped us to change room. Thanks

Stayed in May 2024

Parking at level 6

Breakfast

Stayed in May 2024

Pools was closed most of the times because of the adverse weather conditions. Check your towels. Sometimes the towels looked like its not used by previous tenants, so the housekeeper didnt replaced them, but I found lipstick stained from one of them. This was the second occurrence on different time (previous one got dirt like someone tried to clean stains from their shoes). Dont be nasty, if you used the towel just spread them out to be replaced, dont put it back like you never used them. Perangai bifoti bila duduk hotel elok sangat.

Breakfast is okay if its included in the package, but if you want/need to pay for the bfast, there's better options outside. Room is clean and spacious with great amenities. It's a shame the suite doesn't have Maxwell Hill's view, otherwise it would be a perfect 10. Lake garden is less than 10 min walk away. And we walked all the way up to the Maxwell Hill's 10km rest area. Only took 2.5 hrs to go up from the hotel lobby and 1.5 going down, and you could take a dip on Burmese pool on the way back. District mosque is 15 min walk away (8 if you use the back lane - Pasar Baru - behind the store lane - behind klinik ibu dan anak - behind church - bus station - mosque) Had dinner here (a la carte) and it was good.

Stayed in February 2024

Nothing really.

The spacious bathroom, comfy bed and view of the lake. The staff were very helpful too.

Stayed in March 2024

The pool look old but I am sure it is working properly.

The breakfast spread and the hospitality of the staff, particularly Mr Fahmi who assisted for the registration at the front counter.

Stayed in April 2024

Bath towel rack needs to be tightened up. Left side was loose. Housekeeping employee and floor supervisor should have noticed this and got Maintenance to rectify it before releasing the room as vacant clean as I noticed it when I got into the room upon check in. I thought it would be repaired the following day when Housekeeping was cleaning my room but they never did. I did the mentioned the issue to the Front Desk when I checked out. Minor issue but if the towel rack had fallen down; it would be embarrassing! The basin was partially clogged and I hope Maintenance could get it repaired. Minor issues... The Hotel is great but could be much better.

Kudos to the Management. Front Desk personnel were very helpful, polite and professional. Handled check in and check out efficiently.

Stayed in April 2024

Comfort, cleanliness and friendly staff.

Stayed in April 2024

Nothing

Property was maintained well and all rooms are in good condition 👍👍👍

Stayed in April 2024

The room nice....bed so tidy and comfortable..smell so good.im really satisfied every time im stay here...every time im coming here its was same expectation and highly recommended hotel in taiping...So nice so good..please keep it up the cleanliness,services and facilities.... im regular customer and never go other hotel to stay...thank you so much for the best services....good job

Stayed in April 2024

The lobby entrance so fresh...the smelly was good..staff very friendly and calm

Stayed in April 2024