Sophialaan 2, The Hague City Centre, 2514 JP The Hague, Netherlands
#18 of 52 hotels in The Hague
Guests' ChoiceBased on 350 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
9.2
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 24 August 2022
Olga
PortugalRestaurant service at dinner was a bit impersonal and pricy, but the food was OK.
Nice hotel in a wonderful city. A renovated hotel full of charm and character, although simple. The size of the room was a good surprise. Super comfy beds!! Good A/C! Our reception host, Ivan, was beyond helpful, he made us feel really welcomed and gave us plenty of insightful information about the city.
Stayed in August 2022
Reviewed: 13 August 2022
Ágnes
HungaryAir conditioning didn't work, the room on the upper level was terrible hot. we tried to open the door, but the terrace was shared with another room.
Good location, friendly stuff, elegant old fashioned hotel building
Stayed in May 2022
Reviewed: 7 August 2022
Vincent
Belgiumbreakfast was underwhelming
clean straightforward classic hotel Nice bathroom with comfortable bath close to interesting neighbourhood
Stayed in August 2022
Reviewed: 5 August 2022
Ivo
NetherlandsBeds too soft, property could do with some mordernisation.
Superfriendly staff.
Stayed in August 2022
Reviewed: 20 July 2022
Wei
GermanyBut we do not like the old carpet in the room.
The breakfast is great!
Stayed in July 2022
Reviewed: 17 July 2022
Marie
BelgiumThe room is quite and the bed is comfortable but it would need some refreshment, especially the bad room.
Stayed in July 2022
Reviewed: 7 July 2022
Maria
Philippinesbreakfast menu is very limited
the room is spacious, pillows and beddings are very comfortable. what stands out is the cleanliness and the attention of all customer facing staff to detail
Stayed in June 2022
Reviewed: 30 June 2022
Morris
Germanyhowever room booked for 3 beds was not equipped with 3rd bed, even after pre-communication.
location and ambiente.
Stayed in June 2022
Reviewed: 24 June 2022
Amir
PhilippinesLocation is great Rooms are so comfy and Cousy Stuff are friendly & helpful Breakfast was super !!!
Stayed in June 2022
Reviewed: 11 June 2022
Clive
United KingdomA quiet area surrounded by embassies, within easy walking distance of city centre, coast and attractions. Nearby restaurants are very good.
Stayed in June 2022
Reviewed: 5 June 2022
Severina
BelgiumGood experience. Friendly staff, clean room, goid location!
Stayed in June 2022
Reviewed: 2 June 2022
Miriam
SwitzerlandMaybe offer more than eggs for the cooked breakfast?
Very clean and comfortable room and bed. nice to have a proper bathtub too.
Stayed in June 2022
Reviewed: 29 May 2022
Geoff
United KingdomService in bar was slow and made you feel a bit like you were bothering staff. Breakfast asked if you wanted eggs. I asked for scrambled eggs with bacon. what I got was a little saucer of scrambled egg with bits of bacon chopped up in it. Dinner menu quite limited.
Great location and good rooms. Nespresso coffee maker in room was great.
Stayed in May 2022
Reviewed: 24 May 2022
Aurelien
Netherlands- The breakfast is not worth the price (quality-wise, yet you eat as much as you want); - For the price and the "Carlton" name, we were expecting something better as a Hotel (Comfort. Once again the personal was really nice). - I asked for a double-bed but got 2 single-beds put together; - The check-in took a bit of time (20mn, before they finally brought a second person to accelerate the process).
- The personal was nice, welcoming and helpful; - No additional cost when asked to have a baby-cot in the room (that was there and ready when we arrived); - When contacting the Hotel before the stay, they were very reactive and responsive);
Stayed in April 2022
Reviewed: 11 May 2022
Willemien
Francevery quiet room
Stayed in May 2022
Reviewed: 23 April 2022
Kathryn
United KingdomFurnishings slightly tired
Staff were so helpful and friendly. Location perfect
Stayed in April 2022
Reviewed: 10 April 2022
Williams
United KingdomBreakfast needs more work
Everything to do with the staff and rooms .
Stayed in April 2022
Reviewed: 2 April 2022
David
United StatesExemplary staff, decent breakfast, quiet location but just a quick walk into the center, great local restaurants.
Stayed in March 2022
Reviewed: 31 March 2022
Bart
BelgiumGreat location, friendly staff, nice rooms.
Stayed in March 2022
Reviewed: 7 November 2021
Rick
FranceThe hôtel was ok ans the staff nice, but nothing exceeded expections. Not the room, nor the food. Besides: no spa, no swimming pool.
The location is perfect. Quiet, but at two steps if the city center.
Stayed in November 2021
Reviewed: 6 November 2021
Cristina
Netherlandsbreakfast was very busy. lack of staff to serve the tables. regarding the room, we could also hear all the noise coming from the neighbors.
the hospitality, friendly staff, comfort bedrooms,
Stayed in October 2021
Reviewed: 26 October 2021
Natalia
NetherlandsWifi was super slow. Breakfast was very very poor.
Hotel is cozy, nicely located with helpful and friendly personel.
Stayed in October 2021
Reviewed: 20 October 2021
Eva
Germanyparking slots are to be booked in advance and unfortunately not really available. It’s hard to find parking slot nearby, but I was lucky enough. If you park Saturday evening, pay for the rest hours of Saturday and Sunday occurred to be free of charge. I arrived at 22pm so it was my cheapest parking in The Hague so far.😂
nice Hotel, old style, but pleasant. I like the location among embassies and parks, a bit away from city centre. Still good value for money.
Stayed in October 2021
Reviewed: 10 October 2021
Vincenzo
GermanyNot spotlessly clean
Perfect location, beautiful hotel and nice rooms, comfortable
Stayed in October 2021
Reviewed: 7 October 2021
Ingrid
VietnamNoise of other guests
Staf, cleanliness, location
Stayed in October 2021
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