A little pricey

Wonderful location. Beautifully restored building. Amazing canal view while eating breakfast.

Stayed in April 2024

Fabulous modern hotel inserted into a historic structure, to show both to the full. Excellent location on canals and close to the historic centre. Very friendly and welcoming staff.

Stayed in May 2024

The staff were delightful. Breakfast was very good. Hotel is beautiful

Stayed in May 2024

A bit pricey, they could maybe throw in free parking. 😉

I loved this hotel. The staff were charming, room comfortable, decor in public areas very nice. Great position in the town, lovely watching the boats pass by from the lounge area.

Stayed in April 2024

Better quality coffee and milk (i.e. not from the machine). More hard-copy information/ books on the history of the Arsenaal and on Delft.

Breakfast was good and the breakfast and bar area is lovely. Contemporary decor in historic building was fabulous. Clean, airy, high-standard. All staff very polite and knowledgeable.

Stayed in May 2024

The shower glass isn't wide enough and causes a puddle of water in front of the toilet

The comfort room was a great size and it was very quiet at night. The bed was very comfortable. The breakfast was good, with a hot option included. Great location

Stayed in April 2024

Bathroom lights were nice and bright. The bedroom lights too dim for us even when we followed instructions to keep pressing after switching on. I would also have liked hooks to accommodate a full length coat in the bedroom. I had to hang my raincoat in the bathroom with the dressing gowns. But it wasn’t a big issue. Breakfast was fine except for the coffee machine which was rubbish to be honest. The bar later provided us with really nice coffee. But there were plenty of juices etc so we were happy enough.

Stayed in April 2024

The breakfast had very limited choice. More choice of cheese/hams and fruit at least

Location is perfect and hotel is beautiful

Stayed in April 2024

Not a major thing, but there was little space for a toilet bag in the bathroom. For the rest there is actually nothing I did not like. Perhaps there could be a bit more ambiance in the bar at night.

It was a brilliant location and a very nice setting. There was ample parking space but you have to reserve. The breakfast was excellent. Rooms were clean and comfortable.

Stayed in April 2024

Breakfast was not that good, very average and wouldn't take much to really elevate it. The cooked items were not good.

Beautiful design, friendky staff, easy parking and comfy beds

Stayed in April 2024

Nothing

Location, room and bed are extremely nice. Quality of breakfast is delicious but could be improved for menu selection.

Stayed in April 2024

Stay here while you're in Delft. It's an easy walk to the Markt and other attractions. The hotel is new although very old. The rooms are charmingly minimalist and comfortable. Breakfast was very good and served in such a pleasant setting. Staff were knowledgeable and personable.

Stayed in April 2024

Historic central location 5 minute walk from train station. Excellent breakfast with friendly helpful staff with an extremely clean facility

Stayed in April 2024

The breakfast room seemed a bit too busy for the staffing at times.

The ambience and the location.

Stayed in April 2024

Breakfast was a bit chaotic. My wife requested hot food - scrambled eggs and a grilled tomato. However, when our order arrived, the tomato was whole and not cooked properly. They were both served in small bowls, which made the situation even more strange. As a result, we decided to stick to the continental breakfast options after that. Nonetheless, it was still a pleasant breakfast overall.

Lovely converted building, right in the heart of Delft. The rooms are very comfortable.

Stayed in February 2024

It was good. Need to pick your timing as some times it ca get crowded.

Stayed in April 2024

Great breakfast, including gluten free options. Friendly and helpful staff, comfy and clean room. Perfect for an extended stay.

Stayed in April 2024

Great location. Historic hotel.

Stayed in March 2024

Nothing

Friendly staff - cool design

Stayed in April 2024

Our visit to Hotel Arsenaal was fantastic and an experience we will treasure for a very long time. The building is stunning and beautifully restored and the interior is a mix of modern design and old building something that enhances the history of the grand building. Everything about the hotel was fantastic. The location is ideal for exploring charming Delft. The hotels car park was a great bonus for guests like us who traveled by car. The room was stunning. The little fridge was a great asset. The bed was super comfy and the room was spotless. The breakfast was delicious. Best of all, however, is Hotel Arsenaals wonderful staff: Friendly, welcoming, kind, helpful and smiley and great knowledge about things to see and do. They worked wonders. Absolute superstars. We will definitely be visiting again next time we come to Delft.

Stayed in April 2024

This review is hidden because it doesn't meet our guidelines.

The primary reason we'd hesitate to stay there again was the breakfast. We really expected better at a 4-star hotel. Limited slection of cheeses, fruit, breads, teas. The scrambled eggs were inedible and the hard boiled eggs were cold. The granola was stale. The only fresh veges were tomatoes and cukes. I enjoyed the croissants, however. Another thing, the heater was not on in the room and it took 2 days for them to fix it, although the hotel did provide a space heater in the interim.

A beautiful facility in a great setting. Very helpful and responsive staff. We were fortunate to stay in one of the few 2nd floor rooms overlooking the canal. Eating breakfast at a table next to the canal was also very special.

Stayed in March 2024

We found the staff kind but a bit cold. It is a personal opinion, but when I check-in I expect a staff member to come with us and tell us where to go. They gave us the keys and let us there. Okay. We asked for some info, they seemed a bit irritated because we did not speak very well Dutch, and we were trying to understand. Maybe a bit more courtesy and kindness wouldn't hurt, especially from a 4 stars hotel. Nevertheless, hands down the best hotel in Delft.

The beds were excellent, super comfortable. Rooms very quiet. The location is beautiful. Breakfast very good.

Stayed in April 2024

The only remark I could make is that the scrambled eggs were very dry.

Beautiful old building, nicely renovated with modern, spacious rooms. Friendly staff. Good orange juice at breakfast.

Stayed in March 2024