Parking was expensive Electronic key did not work from phone and were locked out.

Location was good Room clean and Tidy

Stayed in April 2024

Main doors and room doors open only by application - no card available. Very sad breakfast with limited ham and cheese variability.

Very good location. Design of rooms and very roomy bathroom and bedroom. Comfortable bad.

Stayed in April 2024

the TV was very small and not facing the right direction to be seen from the bed. That is, however, a nitpicking issue and the overall satisfaction with the room was very high.

The location was very nice, within a few minutes you walk straight into Maastricht. The automatic check in system is also very futuristic and usefull, except when your phone has no battery left but then there is an option to call for help on the door so also that problem is foreseen with a solution.

Stayed in March 2024

The hotel and everything in it is very old and anchient. Ground floor room was very noisy. Terrible noise cancellation. Zero privacy. Two separate bathrooms (shower and toilet) very inconvenient. The bathroom was also freezing cold. No physical hotel key. If you didn’t have a good internet connection was not possible to open the doors. You never see anyone from the staff around, even the check-in is completely self-service. We felt completely unattended. There was also a push for us to acquire the hotel breakfast (two contacts in different ocasions). We had a “do not disturbe” sign on the door, but still the staff ignored it twice and entered the room/knocked on the door.

Close to the university

Stayed in April 2024

Lovely and romantic hotel.

Stayed in March 2024

The only downside was that our room was right behind a family room, and due to the thin walls there was quite a bit of noise bleeding through. But since it’s an old house there was not much you can do about that

It was clean and the location was great! The staff was also very friendly. The room was very nice was well.

Stayed in February 2024

The heaters didn't work well

welcoming, clean, wonderful place, fantastic staff

Stayed in February 2024

Check in was a nightmare. The room wasn't completely clean - an empty shopping bag from the previous guest was still present. The shower smelled awful and really lacked any kind of power. The walls are paper thin so you can hear everything.

Great location. Room was nicely decorated. Comfortable bed. Lovely patio. Nice breakfast. Check out was swift.

Stayed in February 2024

Very quick check-in, great ambiance and beautiful room and overall surrounding

Stayed in December 2023

Bathroom a little dated and drain of wash bassin didn’t flow properly.

Very good location and friendly staff. Breakfast was excellent! Very clean.

Stayed in January 2024

knew beforehand there probably would be no staff for check-in. Did go well with the iPad. After checking in though the iPad didn’t say how to open the door. This could go a bit smoother.

Location is perfect, super central. The bed was comfortable and there were nice smelling bath salts and oils left to use. Warm and cozy vibe with lots of things to do in the neighbourhood. Petfriendly!

Stayed in December 2023

No lift to the third floor! :)

Using this hotel for the second time and still recommending it to my colleagues for the business trips.

Stayed in November 2023

It was quite noisy, you can hear other guests

Stayed in November 2023

Expensive breakfast, check in procedure

Location and cleanliness

Stayed in November 2023

You almost feel stalked by all the mails & messages you receive from the hotel before check-in. One complete mail would suffice.

Location was perfect! Rooms clean and comfortable. Very quiet at night which was perfect.

Stayed in October 2023

Pillows and check in process

Lovely decor and breakfast

Stayed in September 2023

Internet could be improved

Prime location, friendly and professional staff.

Stayed in August 2023

Being in the attic

Perfect location - near car park and city centre!

Stayed in August 2023

The room had some issues but nothing that changed our stay. The door from the bathroom was not closing completely and the shower was not holding still.

Location is perfect. In a few seconds you reach the main square with lots of bars and restaurants and the main tourist attractions. The hotel staff is also very nice and made us feel very welcomed.

Stayed in August 2023

Excellent location in the centre of the city

Stayed in August 2023

Breakfast not worth its price.

Great location.

Stayed in August 2023

Online check in and key on mobile. Whilst in principle it's a good idea; there's too much chance of mobiles not being charged after spending a day in maastricht. Must be in a reasonable fitness condition and have good mobility to walk up and down the fourth floor by stairs.

We had a spacious bed and bathroom with a bath. Very authentic and romantic ambience.

Stayed in August 2023

Check -in is difficult. Too many mails with important information, so I got lost during the digital check-in. Due to the low occupancy of hotel breakfast was one day served in another hotel, 5 minute walk away.

Nice room and shower. Smart key with smartphone. Breakfast in the hotel

Stayed in August 2023

Too much reliance on technology to enter building.Using phone to access room etc particularly as staff were located in sister hotel half a mile away!

Property fine

Stayed in July 2023