33 Gemeenteplein, 8442 MA Heerenveen, Netherlands
#2 of 8 hotels in Heerenveen
Guests' ChoiceBased on 110 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.2
Staff
9.4
Value for money
8.8
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Cees
United KingdomStaff attitude
Stayed in May 2024
Reviewed: May 3, 2024
Marinus
CanadaDistance to parking garage. Slow elevator.
Most all of it. Low cost of parking.
Stayed in May 2024
Reviewed: April 15, 2024
Ellen
United States of AmericaAll good
Tub was delightful. Room comfortable. Food good.
Stayed in April 2024
Reviewed: April 12, 2024
Madalina
RomaniaThe ventilation/AC sound
Amazing location and great and nice, fresh breakfast.
Stayed in April 2024
Reviewed: December 12, 2023
Christopher
United KingdomOff site parking was a bit of a ball ache. Used the recommended underground parking but was not able to pay for it using my work credit card. Guess it was only local debit card. I ended up parking on the street
Breakfast was only continental however it was fresh and very filling. The room was luxury and long with a firm bed and pillows.
Stayed in December 2023
Reviewed: November 11, 2023
Loredana
NetherlandsBeds could be a bit better
Excellent breakfast. The food has very good quality. Cosy and comfortable rooms.
Stayed in August 2023
Reviewed: November 8, 2023
Lesley
United KingdomStylish
Stayed in August 2023
Reviewed: October 8, 2023
Anetboa
NetherlandsNo complaints
*The hotel is really cozy *Nice personnel *The room was as on a photo *Clean *Comfortable bed *System of light regulation * In the restaurant really delicious coffee and breakfast
Stayed in October 2023
Reviewed: September 6, 2023
Jean
United KingdomHaving to leave.
Room was lovely, very comfortable. Staff were 1st class, always a smile and nothing was too much trouble to them. Breakfast was amazing! Every thing very fresh and presented beautifully.
Stayed in September 2023
Reviewed: August 25, 2023
Sheth
IndiaExcellent. ! The room size is perfekte. Surely recommendable
Stayed in August 2023
Reviewed: August 21, 2023
Job
NetherlandsNothing
Double shower plus a separate bath tub, comfortable bed, nicely furbished large quiet room
Stayed in August 2023
Reviewed: July 31, 2023
R3dr4gon
IsraelBad bed
Really nice shower
Stayed in July 2023
Reviewed: July 28, 2023
Francis
NetherlandsDesign of the room, very comfortable bed
Stayed in July 2023
Reviewed: July 27, 2023
Sam
United States of AmericaVery helpful staff upon check in, at breakfast, and at checkout. A quiet, comfortable and well-appointed room worthy of being dubbed a boutique hotel. Also a truly outstanding and generous breakfast ordered the night before and delivered to your table in the attached restaurant.
Stayed in July 2023
Reviewed: July 24, 2023
Louis
United KingdomNothing
Loved the style of the rooms, big and spacious
Stayed in July 2023
Reviewed: July 19, 2023
Mark
NetherlandsNo minibar / fridge to cool my beer
Nice place in the center
Stayed in July 2023
Reviewed: July 15, 2023
Michael
DenmarkElevator needs serious upgrade
Everything
Stayed in July 2023
Reviewed: July 4, 2023
Elaine
United KingdomNothing!
Staff could not have been more helpful. Fantastic food and drink in excellent location. Stylish interiors with lots of individual touches
Stayed in July 2023
Reviewed: June 16, 2023
Lauri
Germanynice style
Stayed in May 2023
Reviewed: May 5, 2023
Michel
Netherlandswhen opening the shower door it’s all wet. especially since the shower is very close to the side of the bed. perhaps too close.
location. style
Stayed in April 2023
Reviewed: April 22, 2023
Michel
Netherlandsn/a
location and great place to stay
Stayed in April 2023
Reviewed: January 21, 2023
Ghuy
Netherlandslovely place to stay, nice rooms too
Stayed in January 2023
Reviewed: January 21, 2023
Inga
IrelandNot a single thing
It was a fantastic experience. The room was like no where else I have ever stayed - different, cool and super comfortable. But I do have to stress how amazing the staff was! Everyone from reception to bar, to floor team were exceptional. We dined in the restaurant the night of the stay and in the morning and were very well looked after. Biggest compliments to the team and if we'll have the chace , we will definitely be coming back.
Stayed in January 2023
Reviewed: January 18, 2023
Mickaël
FranceI was not able to close the top window curtain.
Nice restaurant and room.
Stayed in January 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content