The TV console in the room was getting loose, we had to be careful not to put anything heavy, it seemed the whole table would give way if we did. The cleanliness could have been improved, we found a used and wet towel in the bathroom. Slippers were not provided to guests, the tile floor was pretty cold, weather was about 9 to 11 degree during our stay.

The room assigned to us had a great view of the plain in the morning. Carpark was free with ample slots available, which was a great help for driving travellers like us. The room came with very basic amenities like soap and towels, coffee maker only. The water pressure was great and wifi was working well from within the room. Check-in and out were smooth.

Stayed in April 2024

Buffet breakfast average, Missing shampoo and body lotion in bathroom.

Location

Stayed in April 2024

Some things made me guess is this really 4 star hotel ,. Like no coffee cups ! How can I make coffee and tea if there is only 2 paper cups. No mini fridge and breakfast was really poor. Also really have a question who but the duck in the bath ( it was ridiculous) it had no purpose it was ugly it ruined the romantic vibe . We really wondered what was on this person ming to but that there.

The view was amazing . We had the river view suite loved the balcony and the view

Stayed in April 2024

the only thing i can think of is having shampoo in the toilets and a minifridge

The view was amazing, the room was as well really nice and clean, breakfast was one of the best ones i have ever tried in a hotel i really recommend it.

Stayed in February 2024

Beds are 210 cm. Which is nice since I'm 200 myself :)

Stayed in February 2024

Great location, very nice breakfast, comfortable beds, friendly staff

Stayed in January 2024

nothing

Everything was great

Stayed in December 2023

There was no fridge or dressing gowns.

The room was clean and the bed was big.

Stayed in December 2023

The bed was way too soft and the "double bed" was two beds pushed together, not ideal for partners or family. The food at the breakfast tasted like they have been cooked a long time before and the fruit options were not properly peeled. In the wellness facility, the steam room did not seem to work when we stayed and the shower room did not have any hook or anything for your towel and change clothes.

The bathtub was massive and the bathroom was very clean. The view from the hotel room is nice despite not having the "river view room" and the ambience in the bar/restaurant was very lovely, both during the day and night. We had dinner at the bar, and the food was really tasty with reasonable pricing. The selection for the breakfast was quite good. We especially like that there are hiking routes that start and end right at the hotel's parking lot and that the hotel is quite literally in the middle of a small forest. The wellness facility was small but clean, and the hotel provided towels and locker with the entrance fee.

Stayed in November 2023

Check in was very slow indeed

Stayed in October 2023

n.a.

room was nice and clean, coffee and tea facility, comfortable beds. Breakfast was super!

Stayed in October 2023

The restaurant can be quite expensive, but they do have other options slightly more affordable. They try to demotivate you to not order take aways, for some reason, by having signs in your room. I view this as a very silly approach to try to make people to use your restaurant. The hotel is not at a walking distance from other restaurants, so your options can be limited.

Amazing location inside a woodland forest where you can walk or cycle. Very good breakfast. The room is also very comfortable and cozy. Very helpful and attentive staff. Was really pleased with my staying.

Stayed in August 2023

Lack of a fridge

The view

Stayed in October 2023

Get a room with garden view - stunning Also the arboretum walk

Stayed in September 2023

the staff was not particularly nice

view, location, breakfast, room

Stayed in July 2023

One bath/towel per person; soft bed; room without refrigerator; not complete cleaning of the room

The location of hotel in the forest with a view of the river; very good breakfast, friendly and professional staff at the reception; free parking

Stayed in September 2023

Lack of transport accessibility. The place to could do with some Taxi arrangement that guests can book for transport when need to go out. There was no Ironing facilities in the room and no one showed us where we could get one. Socket points were unfriendly to us coming from Britain so we could not charge our phones.

The location, most of the facilities and staff. Room was spacious with comfortable Bed.

Stayed in September 2023

Very nice hotel on a great location, staff was very friendly and the room was clean. Had a terrace with a view and dinner was fine.

Stayed in July 2023

Could be cleaner

The location

Stayed in August 2023

I didn't like the curtains and that there were limited cups, I understand of course, but I broke one and then I used another cup for coffee so when I wanted to have tea later that wasn't an option

Stayed in August 2023

Extra payment for sauna

Location Service Communication

Stayed in August 2023

The coffee machine. Did ask for some sachets but was told machine was working fine.

Young lady on reception kind and helpful after a couple of bad experiences on the buses (one driver did not tell me about the road changes around Ede hospital where my son was admitted, and the other didnot stop at the stop closest to the hotel even though I had rung the bell, had to go to Renkum and wait 40 mins), first time travelling solo. The room was spotless, separate shower from the bath, water pressure excellent. Just couldn't master the coffee machine, wasted loads of coffee pods. If wandering into the city centre recommend the Bergpad through the woods, beautifully quiet.

Stayed in July 2023

Amazing location, comfortable room, clean, quiet and uncomplicated, convenient parking space

Stayed in July 2023

I didn’t get the room with the view to the riverside even I have asked. No fridge in the room

The green nature surroundings and the view to the river side

Stayed in July 2023