This is a boutique hotel over top of a trendy cafe, there is no traditional front desk. All check ins and checkouts are done thru staff in the cafe. The hotel wifi seems to be shared with the cafe and therefore it is completely overtaxed. The wifi in our room was terrible, almost non existent during the day when cafe was busy.

Comfortable bed, great shower, location was fantastic. Room was spacious and well appointed. Great area for walking, shops and plenty of cafe / restaurant options. Train station is less than 10 minute walk.

Stayed in April 2024

Parking is a bit tricky but we were warned about that ahead of time, and the hotel was able to direct us to a parking garage within a five minute walking distance.

Location right by the Dom Church in central Utrecht! The hotel is right by the shopping and restaurant area with lots of choices.

Stayed in March 2024

Some parts of the room like fixed furniture could use an update. The door to the toilet was heavy and difficult to open, even as someone young and in good shape, so I imagine it would be very difficult for someone older or less able bodied. There is an elevator, but since it is an old building, it's of a different type, where it has no ceiling and it's basically a platform that goes up and down, and you have to keep pressing a button until you reach your floor, so that took a bit of getting used to.

The location is amazing, very close to the Dom tower, center, and a lot of restaurants. Our room was facing the inner courtyard in the back, which made it very quiet, as well as giving it a nice view. There was a lot of light in the room. The toiletries provided were top quality.

Stayed in March 2024

Locatie is top, lekker in t centrum!

Stayed in March 2024

As mentioned friendly staff but could be a wee bit slow on drinks delivery/ breakfast even when very few guests. This may well just be the more generally laid back Dutch lifestyle which I should be applauding rather than moaning about.

Great location. Good rooms excellent value. Friendly staff.

Stayed in April 2024

The only item I would request is the inclusion of water and wine glasses in the room.

The property was excellent. Great location. Staff were friendly and helpful!

Stayed in April 2024

The loo was very clean but had a slightly weird smell? And there was no toothpaste :(

The room was super pretty and the bed was very comfy. The bathtub was big enough to comfortably fit my 195cm boyfriend so that was extra great. The staff was super polite - one of them was kind enough to explain (very well) how to check-in after they had left and another even let us store our luggage there after check-out the next day as we wanted to explore the city.

Stayed in February 2024

Some ooms are quite dark in colour, so maybe more lamps/stronger lights would be better suited.

Staff welcoming attitude, great food, great location, cleanliness.

Stayed in March 2024

We would have liked some milk for the coffee and a choice of pillow.

Great setting a few steps from the Dom church in an historic area with shops, bars, restaurants and canals. The hotel has recently had a change of ownership, who are making changes. First, the personnel. So friendly and helpful. So far, they have only refurbished the ground floor bar/cafe, which does great breakfasts and snacks, and is a nice place for a drink. Our room on the second floor is due to be refurbished, as it looked a little tired. However, it was a good size, the bed was comfortable, there was a fridge, coffee machine and kettle. Everything was very clean. Nice toiletries. The lift needs a mention - it is old and slow, and very idiosyncratic. But full of character! We look forward to visiting again when the upgrading is complete.

Stayed in March 2024

Some shy guests may be put off using the bath located next to a window overlooking the street! (even if not visible from below). Non slip surfaces on the wooden steps leading up to the roof terrace would help when the decking outside is damp.

Well-located in the heart of the city. The nearby Dom Tor is a useful landmark for those exploring on foot for the first time. Room 16 is tastefully decorated and the layout of the facilities (washbasin and bath) has a quirky charm. The private roof terrace with its views was an added bonus. Friendly reception and service.

Stayed in March 2024

The reeeeeeally slow elevator. Also, I would love to be given some flip flops :)

The place and the employees were exceptional. Also, THE BREAKSFAST!

Stayed in March 2024

Not really an issue, better to use the stairs even with a big suitcase since it's an old fashion elevator. Charming on the other ends

Amazing room, confortable bed, pefect for couple with the big bath within the room. The staff was really helpful since we landed there because we missed our flight due to train issues from Tilburg. They helped us to confirm that the train were working normally from there to reach the airport

Stayed in March 2024

1. not kids-friendly enough. you have to pay extra for a baby cot and they do not bring it on time or in advance even if you already paid for it. we asked twice. if you're single or just a couple this is a nicely designed room with a certain style. but if you travel with young kids, not very idea. the only sink is next to the bed, so it's hard to keep it quiet when others are sleeping. and no door to the shower: no privacy and easy access to wet floor for kids. 2. not good enough lightening or space for make-up. 3. radiator is a bit slow and not that strong for that it is an old building. 4. no dry cleaning service.

good location, in the middle of the old town. you can walk from the central station. surrounded by nice cute cafes, shops and one laundry shop.

Stayed in February 2024

Could do with some small upgrades. The bathtub and faucet were loose. The bed consists of 2 elements which kept coming apart. No glasses in the room to have a drink. Poor quality small tv for such a nice room.

Fantastic location, beautiful room, delicious breakfast. Very romantic.

Stayed in March 2024

Location was great. We had breakfast which was very tasty, nice choice, healthy selection

Stayed in February 2024

Loved the restaurant and the decor and the vibe. So cute to get a yoga mat in the room and a view of the Dom from the bathtub!

Stayed in February 2024

There were some constructions going on, which didn’t cause any noise or anything. But the smell from the new floor was horrible.

The room was big and was very well decorated.

Stayed in January 2024

During booking it wasn't mentioned that refurbishments were ongoing. Would have been nice to know this upfront. Unfortunately the hotel was a bit noisy. We woke up due to the people in the room above us coming home. Not sure if they were exceptionally loud, but this was quite frustrating.

Nice and comfortable room that is nicely decorated. The bathtub in the room made our day. The nice is spacious and light and offers a lot of room to relax. Very nice gesture the drinks in the minibar were offered free due to the refurbishments going on.

Stayed in January 2024

Temperature in the room was somewhat cold, there was an air conditioner but not working in heat mode

Room was very large and cozy. Position super central. We had a room with shower AND bathtub

Stayed in January 2024

Independent access, coffee making falicities and fridge in the room, toiletries, comfy bed.

Stayed in December 2023

The modern layout of the room was in one way slightly odd: the washbasin looked out of a window what wasn't frosted over, so I felt slightly exposed standing there when shaving, for instance. We kept those curtains at that part of the room closed!

Modern and spacious room with good facilities (ensuite, kettle, hairdryer, iron, TV, and good wifi). Excellent location 50 metres from the cathedral and with easy access to the whole of the city. Staff were friendly and helpful.

Stayed in November 2023

The TV was not working and I told somebody at reception. He answered it was the box remote but when I tried again it was impossible to change channels. On Monday morning I found myself in underwear in front of a guy working just in front of my window. They didn’t tell us about any workers who could be there! The sugar jar was not clean.

The location is really great!

Stayed in October 2023

Restaurant not open on Sunday and Monday.

Excellent welcome at hotel. Fab suite with view. great location....walked most everywhere. Used a taxi to find hotel and took the bus back to the station.

Stayed in September 2023

Lovely hotel great location and very nice staff

Stayed in October 2023