Vijverlaan 10, 6443 BB Brunssum, Netherlands
#1 of 5 hotels in Brunssum
Guests' ChoiceBased on 115 hotel reviews
8.5Cleanliness
9.0
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
9.3
Value for money
8.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Michael
PortugalDuring check-in the staff were talking Dutch and totally ignored me and my colleague. Not even a simple glance Would have been nice to at least been told to "please wait a minute' or something. Then after my colleague checked in and it was my turn the other staff worked returned and they again discussed things in Dutch - so I could not follow what was what - but the lady checking me in had to redo several things on the computer while they were talking - so her concentration was on the talking and not the paying customer in front of her. They could have waited the 5 minutes to check us in properly. Still a nice hotel and not a show stopper for future stays but they should focus on the people paying - customer.
Room was good. Location to food and a walk around the lake and area was nice
Stayed in May 2024
Reviewed: 27 April 2024
Kadir
NetherlandsEverything was great
Stayed in April 2024
Reviewed: 24 April 2024
John
NetherlandsTV was broken and could not be fixed
Stayed in March 2024
Reviewed: 22 April 2024
Marina
NetherlandsThe only thing I can think of is that the room we got was in the corner and therefore very dark.
Very friendly staff, clean and quiet room, great location, nice breakfast. Very close to Brunssummerheide, which was the purpose of our visit. Would stay again!
Stayed in April 2024
Reviewed: 28 March 2024
Ramatowski
United StatesThe coffee machine worked about half the time when I was there. I know this might sound kind of miniscule but coffee is a MUST every morning for me. Other than that, no complaints.
Solid breakfast every morning. Breakfast included bacon, eggs, fruits, breads, juices and coffee. The large room was clean and perfect for my 2 week stay. The staff was very professional.
Stayed in March 2024
Reviewed: 9 February 2024
Jens
GermanyThe bed was a bit too soft for my taste, but I am 6.3 and 210lbs
Quite spacy, friendly personal and a good breakfast
Stayed in February 2024
Reviewed: 27 January 2024
Patrzynski
BelgiumNIL
Friendly hotel service.
Stayed in January 2024
Reviewed: 8 December 2023
Everett
BelgiumI love it. I just wish there were more English Channels on the TV
Love the staff, the quaint accommodations, and the European Breakfast.
Stayed in October 2023
Reviewed: 1 December 2023
Panagiotis
GreeceBreakfast is very good, but limited variety of choices
In the perfect location for my business trip.
Stayed in November 2023
Reviewed: 27 September 2023
Ian
United KingdomNothing major, but it was quite expensive to stay there for our two nights.
Very helpful staff. They moved us to a garden room due to us having ebikes and wanting to keep an eye on them. The hotel is located in a perfect location to explore the town and use public transportation.
Stayed in September 2023
Reviewed: 27 June 2023
R
NetherlandsFriendly staff, comfortable room and delicious breakfast. Close to Gemeente park and restaurants.
Stayed in June 2023
Reviewed: 19 June 2023
Karla
Mexicoeverything was just perfect 😊
very nice and convenient place, the host was friendly and attentive. the breakfast is delicious
Stayed in June 2023
Reviewed: 8 June 2023
Rene
United Statesnothing
location is the absolute best and the staff were so incredibly welcoming and friendly!
Stayed in June 2023
Reviewed: 18 May 2023
Aleksandra
NetherlandsIt is not exactly something that I didn't like but it might have influence on some people (if you are very tall or a little claustrophobic). The ceiling of my room was a little low, around 2m. So you have to discuss it in advance with the lovely receptionists. :)
- quiet area with a few restaurants and a small park nearby - they have their own small parking in front of the hotel - the quality of the personal hygiene products (douchegel,shampoo en handsoap) was high. -They have a small inner garden,where you can sit in the evening. - In my room there was a FULLsized fridge,microwave oven and ironing board (which is extremely rare for a 3* hotel) - the breakfast starts from 7:30. This is convenient if you stay there for work or want to go out early
Stayed in May 2023
Reviewed: 3 April 2023
Doug
United StatesWe liked the location in Brunssum and the friendly staff. The breakfast presentation and quality was fabulous. We stayed at Eden Park for two months in 2000 and were very pleased to return again.
Stayed in April 2023
Reviewed: 1 April 2023
Susan
CanadaFriendly staff just like 23 years ago.
Stayed in March 2023
Reviewed: 9 March 2023
Rónán
IrelandNice, small and comfortable hotel with very friendly staff and one of the best breakfasts available.
Stayed in February 2023
Reviewed: 28 February 2023
Koen
GermanyVery friendly staff, excellent breakfast, overall excellent price/ quality.
Stayed in February 2023
Reviewed: 24 February 2023
Kevin
BelgiumBreakfast is OK, but felt light. A wider selection of patries would have greatly enhanced the experience.
Staff are supportive and welcoming. Location is excellent.
Stayed in February 2023
Reviewed: 23 February 2023
Burak
TurkeyService quality is very appreciated. They are so gentile and positive. Location is so good.
Stayed in February 2023
Reviewed: 14 February 2023
Saule
AustriaIt was nice that they provided me with lactose free milk when I asked them for it.
Stayed in February 2023
Reviewed: 12 February 2023
Maëva-laureen
FranceExcellent breakfast, very comfortable, clean and cosy room. Nice location, just by the pond. Staff was also very helpful.
Stayed in February 2023
Reviewed: 21 December 2022
Jonathan
FranceThe ventilation in the bathroom was really noisy and annoying.
The room was clean. The Wifi worked perfectly.
Stayed in December 2022
Reviewed: 16 December 2022
Boris
SlovakiaNone
I love the entire place, the rooms, decorations, staff, and the location.
Stayed in December 2022
Tambov, Russia
Alsdorf, Germany
Bucharest, Romania
Anakiwa, New Zealand
Kaunata, Latvia
Hanoi, Vietnam
Lisbon, Portugal
Vellore, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content