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Reviews of Hotel Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Statenlaan 45, 2582 GC The Hague, Netherlands

#6 of 52 hotels in The Hague

Guests' Choice

Review Score

Based on 76 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    9.0
    Super breakfast in cozy, small hotel
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    The front desk was not open all the time and this could have been a problem for my arrival.

    The hotel was very cozy, quiet and clean. The breakfast was out-standing. The locked front door added an extra sense of security.

    Stayed in April 2024

  • Reviewed: January 20, 2024

    9.0
    Will stay again.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Cozy little place with great location. It easily can be romantic spot for couples. Shopping street is next door :).

    Stayed in January 2024

  • Reviewed: December 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights

    I was not able to make coffee or tee in the room, and there was not small refrigerator fir soft drinks and Kwfir.

    Very friendly, competent staff.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    10
    Great small hotel in den Haag
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good value for money. Good location and quiet. Loved the breakfast.

    Stayed in November 2023

  • Reviewed: October 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    The owner demonstrated a blend of humanity and excellent professional service

    Stayed in October 2023

  • Reviewed: October 20, 2023

    10
    Wonderful and unique hotel in a great location!
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Ed was a wonderful host. Included breakfast was a very welcome surprise. The location is great for accessing areas of Den Haag, lots of restaurants and cafes nearby. Comfortable and clean rooms. You will sleep very well here. A unique and unforgettable experience! Thank you Ed!

    Stayed in October 2023

  • Reviewed: September 30, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Lovely private hotel with a limited amount of roms which gives a cosy feeling. Spacious room. Great breakfast & location.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The guy in charge was very keen and helpful.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    10
    A wonderful weekend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel hasn't elevador and the stairs are step. Not for people with disabilities

    The breakfast was wonderful with lots of choices. The hotel is well comunicated near the beach and with options of public transpor to go to the city center.

    Stayed in September 2023

  • Reviewed: August 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast good.nice location amongst nice cafes and shops.pretty suburb with flower baskets and boutique style shops. Right on tramline to city or toward beach.walk to beach in 10 to 15mins.bike hire nearby 5 minute ride to beach 10 minute ride to old town

    Stayed in August 2023

  • Reviewed: July 24, 2023

    9.0
    A very lovely place, will visit again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The seagulls were a bit annoying, they are quite active even in the night. So because the building was quite old (probably built in the 19th century) the windows are single glazed and the wall are thin. If you're noise sensitive I recommend to bring some earplugs.

    Super friendly service. Room was really lovely. Also great breakfast.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    9.0
    Great place that makes you feel part of the area
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Reception most of the time was closed only time to talk to staff was in the morning during bfast. A kettle in the room would have been great.

    The hotel was so clean and well kept. Location was perfect and staff was so nice and discreet.

    Stayed in July 2023

  • Reviewed: June 28, 2023

    10
    Very clean and comfortable room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very big and comfortable room. I was surprise to discover my room had a massive terrace! Really amazing. Also the bed was really comfy, just what you want after all day of walking.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    9.0
    Comfortable room in good location
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable room and very clean. Great location, easy to walk to shops and restaurants. Classic design.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    10
    perfect stay, exceeded our expectations
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing we didn’t like!

    everything was perfect.. the location, room comfort, breakfast, etc.. would definitely stay again if in The Hague

    Stayed in May 2023

  • Reviewed: May 14, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There were no tea making facilities in the room. The staircase was a bit steep and would be difficult for someone with mobility issues.

    It was a small hotel in a quiet area. Easy access to the conference centre World Forum, and tram/bus into city centre. Breakfast was included and was excellent. The proprietor was very helpful and pleasant. The room was spotless and comfortable, with attractive decor.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    8.0
    A lovely, atmospheric stay near the World Forum
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    Because the breakfast was personally prepared by the hotel owner, it only started at 8am, which was when my conference activity started. Therefore I was only able to enjoy the breakfast on my final day at the hotel.

    The environment was really cute and helped me remember I was in the Netherlands - definitely not an impersonal hotel room that could be anywhere. The location was perfect for me - only about a 10-minute walk to the World Forum and easy access to lots of other parts of the city.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    9.0
    Good, small bed and breakfast, welcomming owner, good breakfast, good sleep - was perfect for me.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    If I have to pick on something, I would suggest some light/quiet music during the breakfast. There was only a young couple and me, everybody was whispering because nobody wanted to bother anyone. A Small bluetooth player, at a low volume could break this awkwardness IMO.

    The owner is very welcoming, friendly, helpful. The property itself rather reminded me of a small British B&B than a Hotel as such. The room was also small but just fine, no probs. Nevertheless, I only stayed for one night and I would easily go back due to the welcome. The breakfast was also good in my opinion, 3 types of bread, croissant, ham, salami, cheese, egg, yoghurt, some fruit, coffee/tea - for me it was just perfect . The location is also alright, the owner told me to take tram 17, which make my life easier - Thank you!

    Stayed in April 2023

  • Reviewed: April 9, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    very beautiful room. Very kind and fun owner. nice breakfast. We had such an amazing time here. Not many hotels offer this kind of hospitality. thank you.

    Stayed in April 2023

  • Reviewed: November 7, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    Clean cozy room with a fresh renovation. Hospitable hosts. And just a wonderful breakfast.

    Stayed in October 2022

  • Reviewed: October 19, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise from road works outside but they will stop soon

    Excellent location. Large room. Excellent breakfast. Very very friendly and efficient staff

    Stayed in October 2022

  • Reviewed: October 1, 2022

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    We spent one night on a business trip in Hotel Excelsior. The rooms were adequately furnished, comfortable and clean, and although there was a technical problem in one of the rooms, the staff took care of it and provided an alternative location to our complete satisfaction. The breakfast was one of the better ones I had in a hotel - fresh food, service at the table... We did not do any touristic activities, but for those who want to - the beach is close by, as is a bus stop directly to the center of the city. All in all, a great experience!

    Stayed in September 2022

  • Reviewed: September 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive parking in the area (but you have a better price with the hotel)

    Welcoming manager Spacious room Quiet area Very good breakfast

    Stayed in September 2022

  • Reviewed: September 14, 2022

    10
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    5% extra for card payment; totally unexpected; should have been announced

    nice people, good location, cozy hotel, nice breakfast

    Stayed in September 2022

Showing 1 - 25

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