Boven Catharijnepoort 4, City Center, 3511 WN Utrecht, Netherlands
#25 of 43 hotels in Utrecht
Guests' ChoiceBased on 2075 hotel reviews
8.2Cleanliness
8.6
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.8
Value for money
7.9
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Louis
NetherlandsWe almost died at night (obviously not literally) as no window would open at all and there seemed to be barely any ventilation. woke up at 3am again to try to open a window but just gave up as there literally was nothing. Also we frequently heard as if someone was trying to open our door or even succeeding but it was just the sound of the rooms nearby, you can hear it quite well and that can be a bit annoying.
I liked the hotel experience I got here. It was easy to find even tho some reviews said it wasn’t, it was. Friendly staff and helpful as well. The beds we’re comfortable and so on. The breakfast was small but still good enough to get going with ur day, the staff at the breakfast are very helpful and kind which brings a good atmosphere even for people who hate mornings!. The little bar was also nice and is open till late with beer and cocktails. The gym is 24/7 and it is a nice one as well, enjoyed it.
Stayed in May 2024
Reviewed: May 7, 2024
Krassimir
BulgariaA bit overpriced.
Nice location
Stayed in April 2024
Reviewed: May 5, 2024
Greta
LithuaniaIt is located in the mall, so to get to the hotel, you have to go through it. The wait for the elevator can be a bit long sometimes.
The breakfast was great, bed was comfortable. Next to the train station (so only 30min from Amsterdam) and the city center.
Stayed in May 2024
Reviewed: May 4, 2024
Marek
SlovakiaThe hallway was a little bit dirty. Long time to wait for elevators.
Location, it was next to train station. Ideal if you are travelling a lot outside of city. Nice staff, good breakfast.
Stayed in May 2024
Reviewed: May 1, 2024
Hilary
United KingdomSlightly basic.
Very convenient location near the station.
Stayed in April 2024
Reviewed: April 30, 2024
Denise
IrelandWas very business like. No personal interaction
Location was excellent . Breakfast was so good, such a variety of fresh food
Stayed in April 2024
Reviewed: April 28, 2024
Ioannidi
NetherlandsI would say this is a bit of a personal preference. When you close the dior of the toilet there is still a gap between the door and the wall, so there is no privacy (sound wise) really when you need to use the toilet.
The room was really nice and comfortable. The staff was very kind and the breakfast had a really nice variety.
Stayed in April 2024
Reviewed: April 26, 2024
Jaakkjou
FinlandThe location is wonderful, even for Amsterdam or to reach any other nearby location. The hotel itself is cozy enough to be located in the middle of the shopping centre. Tens of restaurants in the walking distance, women can enjoy themselves of the shopping possibilities. Different worlds in your reach, beautiful Utrect city, commercial shopping centre, excellent travelling possibilities and by renting a car, also the tulips. One of the more convenient hotels to reach everything you need for a weekend getaway, or longer.
Stayed in April 2024
Reviewed: April 24, 2024
Virankabutra
ThailandThere is no available amenities in the room Some day the cofffee and tea didn’t provided( I stay for 6 days)
Excellent breakfast Location is very convenient The staff is nice and welcome
Stayed in April 2024
Reviewed: April 23, 2024
Endre
HungaryThe room is very small, not comfortable at all, but very expensive! This is why I guess the cost/value ratio of the hotel is not nice at all. Even the breakfast is correct, but the orange juice is very basic, comparing to other, even less expensive hotels. Very bad experience, that there is no toilet brush in the bathroom. I don't want to describe the consequences...
The most positive element is the location of the hotel, because it's only 300 m far from the historical center of Utrecht. The hotel is the part of a great mall, very close to the railway station, trams, buses. There is a parking opportunity belonging to the mall, even it's quite expensive, 40 €/night. The breakfast is okay, quality and variety of the foods is excellent. The bed is very comfortable.
Stayed in April 2024
Reviewed: April 21, 2024
Zuzanna
NetherlandsBathroom did not have a door that shuts, just slides.
Great location, comfortable room
Stayed in March 2024
Reviewed: April 19, 2024
Antonie
NetherlandsGreat location.
Stayed in March 2024
Reviewed: April 19, 2024
Mariusz
IrelandPeople should be more smile 😊 because Holandia is so nice country
Breakfast is okay, I don’t like different food location is very good and the hotel is very very good😉👍🏻
Stayed in April 2024
Reviewed: April 16, 2024
Domna
GreeceThe elevators can be a bit busy during breakfast time, but it is not a big issue.
Excellent location right next to the train station. Very clean rooms. Good breakfast.
Stayed in April 2024
Reviewed: April 16, 2024
Catherine
United KingdomNo dislikes at all
Comfortable quiet room spotlessly clean. Very helpful staff. Very good breakfast. Excellent location for city attractions
Stayed in April 2024
Reviewed: April 13, 2024
Natasha
AustraliaThe weather at the time
Fabulous being located in a mall, with eating options plentiful especially travelling with teenagers. Across the walkway from Utrecht Centraal just perfect location. And included breakfast was fabulous with fresh food and great staff
Stayed in April 2024
Reviewed: April 12, 2024
Davor
CroatiaThe room could be bigger, but overall it is sufficient. It is not a cheap hotel, so sometimes it does not achieve value for money, but in January (out of season) for sure it gives value for money spent.
Great place to stay if you work in the Mall. It is close to the city center and very clean. Breakfast is excellent, you have a nice choice to choose from.
Stayed in January 2024
Reviewed: April 10, 2024
Guettier
FrancePoor quality
Stayed in April 2024
Reviewed: April 8, 2024
Emma
United KingdomNothing really- all is good
Friendly and helpful staff- good choice of food at breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Tia
NetherlandsThe rooms are not very sound proof so you can hear people walking in front of your room and also your neighbours. The staff could have been more attenuative rather than talking to each other all the time. Out of all the staff we saw only 2 were attentive to guests.
I like the location which was that it was in the mall. I have children so it was stress free and very comfortable room. The breakfast was good for the space and people. There were also games in the common area and lots of seating space. The rooms were perfect sized and very nice.
Stayed in March 2024
Reviewed: April 8, 2024
Johann
South AfricaIt is a convenient location, is well-priced, and has an excellent breakfast. This is not my first stay - probably visit number 4 or 5, and that is telling a story by itself.
Stayed in March 2024
Reviewed: April 5, 2024
David
United KingdomVery nice clean hotel, staff were excellent and polite.
Stayed in March 2024
Reviewed: April 5, 2024
John
NetherlandsThe breakfast was also very good, very friendly people
Stayed in March 2024
Reviewed: April 4, 2024
João
PortugalVery poor sound insulation meant that I could hear everything that was happening in the next-door room.
Extremely kind and attentive staff, good breakfast with several options for people with special dietary needs/requirements.
Stayed in March 2024
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