Quieter place. Lower price given the noise factor and that there was not staff as such.

Although this was a very good location and close to the old city center, it was a very noisy place. It was a very warm evening and so the outdoor patios around the hotel were very busy until quite late. The hotel did, however, provide ear plugs. Coffee in the room was very good. Not sure we liked the electronic keys. One of the waitresses was very good about helping us understand the lack of check-in staff and the electronic key. The bar below the hotel was very old and had a lot of character.

Stayed in May 2024

Sound proofing, we could hear some pass wind, talk and snore. TV never got started, despite everyday someone trying to get it going. When it finally went on the last day, it just went back into no man zone. Smokers were bad, and twice we had to vacate dinning room when a couple came in smelling of the foulest smoke smell. Know you can't do much about that, but it reduced satisfaction.

Breakfast was good, the character great. That there was a restaurant downstairs was excellent

Stayed in April 2024

We ordered an room with an bathtup. There was an bath but not a plug for the bath. We asked the staff but didnt receive any.

The location was good!

Stayed in March 2024

Found it odd that whilst having breakfast a cat came and walked across the tables whilst we were eating Also not sure how you would enter property or room without a smart phone as all the doors are activated on your phone Steep narrow stairs can be a bit of a hassle with a large suitcase

Stayed in March 2024

3rd floor

Room was great but we were not warned rooms on 3rd floor and no Lairg!!!

Stayed in March 2024

No reception, completely unclear how the tv works

Great location, nice view (room 35), bathroom things provided

Stayed in February 2024

No human contact.

The location is perfect! We haven't seen any staff as it was a check in without seeing anybody.

Stayed in December 2023

Located about 25 minutes walk from train station. Computerized system is confusing at first, but works once familiar with it. No elevator, and creaky floors…but hey, didn’t I say it has tons of character?

Very old hotel, refurbished building. Tons of character. Expected to be visited by the resident ghosts during my stay. OK, basic breakfast. Located on the pedestrian plaza, with many restaurants, cafes and pubs to choose from. Access is by a computerized system with a code sent by e-mail. No hotel staff on site, but restaurant staff in building are helpful. Friday Market on the pedestrian mall is great.

Stayed in September 2023

If you have limited data connection on your foreign phone, then checking in and getting the key could be a problem. Being above bar/ restaurant could give noice issues as there is no air-conditioning you have to sleep with window open.

Check-in is all contactless by phone, but it worked. In the middle of town. Breakfast was great.

Stayed in August 2023

Nothing fancy but does the job. No storage for bikes

Central location. Good size room. Tea and coffee making facility in room. Small fridge

Stayed in July 2023

Great location, easy self check-in

Stayed in July 2023

It was in the middle of summer and somewhat hot, and no air-conditioning. The breakfast was 20 euros and poor.

The location is excellent if you want to stay for a night

Stayed in June 2023

a bit loud in the evenings as located between beach club and a main square

super location, breakfast good price ratio

Stayed in June 2023

The narrow steps make it difficult to carry luggage to the rooms

No breakfast provided. Great location surrounded by restaurants

Stayed in May 2023

Need to change the light bulb in the room

Stayed in April 2023

Door room could only be opened via app. As it took multiple times to open, (or low battery phone) this is cumbersome. We took a phone charger to the restaurant to make sure that at least our phones were not empty in the middle of the night, so we could not enter our room ( in case personnel hotel already gone ) Only stairs, so do not bring a heavy suitcase

Perfect view in the city center of Zwolle

Stayed in April 2023

the location was amazing and the receptionist was super kind. it was hard to get the luggage into the room because it does not have a lift but it was fine

Stayed in February 2023

Lots of noises from outside and inside of the hotel (earplugs are provided by the hotel). Room was tiny.

Perfect location, comfortabel bed, coffee/tea and soft drinks in the room, nice view. Great wifi.

Stayed in April 2023

We are old so why why why put us on the top floor? We found the whole experience very efficient but very impersonal. We saw nobody

We didn’t eat there

Stayed in April 2023

Hanze Hotel sent us a digital key prior to our arrival. For a hotel that seemed to be rather family-run on the website, we saw very few of the staff. That was a bit strange. The rooms are very small, and so are the bathrooms. In my case, toilet, shower and sink were in three different places in the room. This isn't really a problem, but I think the issue should be addressed before one arrives.

The hotel is clean and the location is great. I travelled for business and didn't spend much time in my room, so the size was ok. But if I had been there on a city trip with family or friends, this hotel wouldn't have been a great choice. The breakfast was really nice.

Stayed in March 2023

Very small bathroom. Plug sockets in bedroom area overloaded...worry it is a fire hazard.

Location & friendliness & good breakfast.

Stayed in March 2023

There is no reception. Breakfast from 8 am.

In the center of the city.

Stayed in December 2022

The Neigbours were laut in front of our room.

Location, nice Bett and Shower, Really gut cafe i exn the morning from machine in the room.

Stayed in November 2022

no issues with the property

very central

Stayed in September 2022