Small room under the roof (executive), small TV, coffee not replaced, airco not functioning properly

The location is great, impressive building.

Stayed in May 2024

Cleaning service did to come to our room.

Breakfast was good, room was ok.

Stayed in May 2024

The location offcourse . The free use of the pool and wellness faciliteiten. The distance to use public transport The proximity of many Restaurants

Stayed in May 2024

The free snacks had an expired date and at the bar we were charged for a full bottle instead of one glass

Very easy to go by bus and great location for cinema, beach promenade and restaurants

Stayed in April 2024

Reasonable choice. We were urged to make a reservation as the hotel was at capacity due to a Dutch holiday. However, the dining room was almost empty when we arrived.

Stayed in May 2024

It is standard of 5stars hotel of late 80’s or early 90’s everything requires serious maintenance, including breakfast standards

Location, kindness of staff

Stayed in May 2024

Our family room had a connecting door to another room. The people there were very loud and kept us up all night since the door was not sound proof enough to keep the sounds out. We should have complained to reception when it happened, but we didn't do it since we didn't want to wake up our kids doing so, since they slept through the noise.

We liked the spacious family room. Very comfortable beds. Happy that the Spa pool was included in the price and that the kids could easily enjoy it.

Stayed in April 2024

Bedsheets not changed. The room was not vacuumed. Only once

Location, quietness, comfort

Stayed in April 2024

- no early check-in due to a strict 3pm policy - online registration is a waste of time - no complimentary water

ambience & location

Stayed in April 2024

The hotel is a little older... On the public spaces everything is fine. But at the room it is impossible not to notice it. The carpet and the windows are very dirty. I couldn't resist wiping the window to be able to enjoy the sea view.

Breakfast was great, great choice of dishes and the young cook at the omelette Station does a great job. The Swimming pool with Sea View is a very nice spot. The Building is very beautiful, good location. Personal at the reception is helpful.

Stayed in April 2024

Need to pay more attention to to the room-maintenance -update -renovation

Location is great- the palace looks nice but need some renovation

Stayed in April 2024

The lift was super slow, looks so old, not modern on the inside. Room was not spacious

Perfect location. Gluten-free breakfast. Friendly staff

Stayed in April 2024

Price to service

The location

Stayed in April 2024

Single beds pulled together

Wellness area

Stayed in April 2024

Beds were very soft.

Location

Stayed in April 2024

Almost too large and imposing - felt a little too opulent.

Location, location, location! Staff were excellent; very helpful, knowledgeable.

Stayed in March 2024

Noise from the bar/restaurant under until 02 am in the morning!!

Stayed in March 2024

The hotel is rather old and a little rundown. The rooms are very basic and lack personality. The window was broken and there was a draft, so the room felt quite cold. I flagged this to the staff and they said they would send someone to check, but unfortunately the problem was not solved. The hairdryer was also broken. We had dinner at the hotel restaurant and the food was not bad, but also nothing special. While we were eating we saw a mouse (!) walking through the hall. It is apparently quite common in the restaurant to have mice..

It was my first time in this hotel, the main hall is impressive. The Spa was nice, with the pool looking at the sea. The pool itself was very small though

Stayed in March 2024

The breakfast staff and ambience was poor maybe because hotel was full over new year

Location on the beach

Stayed in January 2024

Locatie perfect, wellness super

Stayed in February 2024

Long wate to check in and out Better fresh breakfast The vieuw from the room was not as promiced an city vieuw but a walll we didnt have any vieuw

Breakfast was not worded the 70 euro that we pay for it We reserved the late round at 10.00 o clock when we arrived there where no table and whe have to wait for a free table. The breakfast was not what we expected. Brown frute. And not much diverend bread. The women that bake the egs was not friendley.

Stayed in February 2024

It deserves a good renovation. Also, a 5 star hotel should have some options for allergic / intolerant people such as gluten free options or vegan milk.

The outside is quite breathtaking architecturally speaking.

Stayed in February 2024

the dogs staying at the rooms on our floor were barking all night long

the room and the view

Stayed in December 2023

I received twin bed for couple booking though i requested double bed in advance. It was very uncomfortable for a couple All wellness and spa activities were booked and no single slot was available..

Location

Stayed in February 2024