During my check-in there was a confusion about the payment to be done. I think it was about my room upgrade. S total of about 192€ was withdrawn from my credit card together with deposit. When I checked my credit card, I saw that another 80€ is withdrawn from my credit card during reservation. I could not see any explanation. I would like to know about this additional payment.

The Location was perfect. It was in the center and near most of the places I planned to visit.

Stayed in April 2024

Can be slightly noisy at night ue to the location but that's to be expected in the centre of the city and it wasn't too bad.

The hotel is perfectly located in the centre of the city and near to lots of shops, bars and restaurants. The interior/foyer area is really nice and the room itself was spacious and comfortable. Loved the nice toiletries provided (high quality and plenty of them) and the large flat screen TV. Coffee machine with coffee pods provided plus a small fridge. All in all, would go again and would definitely recommend.

Stayed in May 2024

Location

Stayed in April 2024

Location is great, central

Stayed in April 2024

On the second night the room above mine (I was on the 2nd floor) was occupied and I was woken up at 1 am at night and then again first thing in the morning by someone moving in the room above me. Mind you I had my earplugs in, so it should be impossible to hear anything coming from the room above. The noise, mostly stumping around in boots and moving chair on the wooden floor was so disturbing and loud I thought there was someone actually in my room. This continued the following evening where every step sounded like a thunder above my head. It is not clear how in a building seemingly built from solid brick and construction, this is actually possible. Second thing is that there are no instructions on how to use the safe, so not sure if many people actually use it.

Excellent hotel in a convenient location, short walk from Mauritshuis museum in a quiet street, off the high street. My single room was spacious, with a Nespresso machine, kettle, fridge and a deposit box. My bathroom was huge and I liked the fact that it had a bath and variety of really nice shower/body/bath products by Zenology. The room was clean and comfy. I liked the fact that I was able to open the window and turn the heating up or down depending how warm it felt. The reception and seating area of the hotel are very inviting and a great place to sit in the evening. There is a bar next to the reception serving alcoholic/non-alcoholic drinks incl. tea and coffee. My room faced the courtyard so there was no noise coming from the street. I really loved the fact that I could make a proper espresso in the morning in my room.

Stayed in April 2024

Everything was great

Excellent hotel, friendly staff and comfortable bed

Stayed in January 2024

I booked a Classic Double, which did not look like the room in the Booking.com or hotel website. It was tiny, with no proper window (a high level skylight). There was nowhere to put suitcases or to unpack them into wardrobe or drawers. The bathroom was as big as the bedroom. I have previously stayed in this hotel in a 'comfort single' which was tiny, with a narrow single bed - the photo is at least honest on that. We complained about the room, and to their credit the staff tried to find alternatives. These involved steep stairs and no lift. It is worth noting that although there is a lift to the floor level, there are often stairs to change levels within the hotel. Eventually we were moved to a larger room (but still not enough space to unpack suitcases). It was pleasant, much better but should have been available for the price of the Classic Double (I assume it was an upgrade). Surprisingly there was no desk to work at. I realise that conversions of old buildings into modern hotels is very difficult withouth ripping them out and destroying their charm. But i think there needs to be more transparency about the size and convenience of the rooms, and i also think that the prices are too high for what you get.

the location is very good, and the public spaces of the hotel are beautiful.

Stayed in April 2024

Slightly shabby on certain points

Nice ambiance, big windows in our Room overlooking the park, silent, the amenities are OK

Stayed in April 2024

My room was not really quite, particularly in the early morning

Clean and spacious room

Stayed in April 2024

The hotel cannot be reached by car/taxi. The size of my room was small.

The hotel is very nicely renovated. It is in the old part of town and very charming. Many restaurants and shops nearby. It is excellent value for money considering the cost of hotel accommodation in The Hague.

Stayed in April 2024

Nothing

Location was perfect for walking and exploring the old city. Hotel was comfortable and inviting. Rooms were large with comfortable and a kettle in the room for tea and coffee.

Stayed in April 2024

Cleaning could be better, I don’t also think this is a solid 4* hotel, expected a little more in terms of service and facilities

Comfortable bed and friendly staff

Stayed in April 2024

No real soundproofing to stop noise from the street, which was busy with people drinking outside bars on the Saturday night until late.

Great location right in the city centre near good bars and restaurants.

Stayed in April 2024

Excellent location

Stayed in April 2024

I arrived around 3.30 pm and still had to wait while my room was getting prepared. Disappointing. I got a classic double room which was on the ground floor in a dark corner. The room was nothing like the pictures on booking.com. The room had no side windows, only one in the ceiling, which still didn't give much light. Very claustrophobic. Ventilation in the bathroom was working without stopping. It was pretty loud at night. The breakfast was good, but not many vegan choices, and too expensive. Next time I would rather go to a cafe nearby. There are plenty of options.

The bed was really comfortable. The room was very clean. The location is good. Sound proofing is good. That is all.

Stayed in April 2024

An extra pillow perhaps?

Location good, warm shower, very quiet, nice reception area, tasty breakfast

Stayed in April 2024

The breakfast is expensive. We had twins instead of double without being asked.

The location and the atmosphere amazing.

Stayed in March 2024

I got a room with a bath up on my request without any extra fees. this was a lovely surprise. Location of the hotel was also pretty good.

Stayed in March 2024

Weird way to reach a room on the 1st floor

Location, interiors, friendly & helpful staff, clean.

Stayed in March 2024

The hotel was a little dark outside

Fantastic room, with good amenities! Large bathtub was a great respite from the cold

Stayed in February 2024

Nothing

All was good

Stayed in March 2024

We had an early start (Saturday 7:30) to the airport and although this info was given during check-in, we left without breakfast.

Location is very good. Room was very big and comfortable.

Stayed in March 2024

the coffee at the breakfast and the darkness of my room.

loved the mattress! the most comfy bed ever! Also loved the quietness, the big bathroom, the variety of options during breakfast and the nice bars at the neighborhood.

Stayed in March 2024

The staff are loves always available for everything God Bless you all Thank you for everything

Stayed in March 2024