My room had a balcony in which the doors were not insulated properly at all so i was able to hear everything happening outside, it’s valid to have some noises since the hotel is in the heart of the city but that was too much to the point that it felt like i was sitting outside. the hairdryer is old and did not work well.

The location is perfect since it is extremely close to a concert venue nearby as well as the central station.

Stayed in April 2024

The pillows were uncomfortable to me - too soft, but that is a matter of a personal preference. There was a church nearby so the sleep could be difficult because the bell was loud enough but the hotel has provided earplugs. My main area of improvement is the breakfast - no joghurt or fruit salad, fruits were extremely scarce, more like a boutique decoration and also there was almost nothing sweet. I did not also like the soap - it was a difficult to squeeze and not so nice to wash with conditioner. There were also people who smoked weed and was strictly forbidden, but sadly the hotel could not find them and take action.

Location was excellent - 5 mins walking distance from the train station and close to many shops and a shopping centre. The room was good enough - spacious and very clean, as well as the bathroom. Staff was friendly and overall my impressions are positive. Hotel has provided earplugs for the neighbouring church - very considerate of them. In any case, this hotel did much better than the Leonardo hotel in Antwerpen.

Stayed in April 2024

The bathroom was little grubby....toothpaste spit underneath the mirror, the glass door of the shower wasn't cleaned from the last guest. Some of the tiles around and underneath the sink hadn't been wiped. The coffee machine didn't work.

Great location and I appreciated the free upgrade. Bed was comfortable and room quiet.

Stayed in March 2024

Room 516 has a door-step into the bathroom. During the night I stumbled upon it. Very strange, never seen such thing before...

great location, great bkfst, excellent staff, super clean!

Stayed in March 2024

The sink made a weird noise when we turned it to hot water

The staff was very friendly

Stayed in March 2024

It’s a little old fashion, need to be updated, but thats why it’s not an expensive hotel

The location mid in the center of Utrecht

Stayed in January 2024

Room we got had no air conditioning (it was cold) and it was already expensive just for a one night stay, however location, staff and cleanliness made up for it.

Loved the spacious room and balcony. Everything was very clean too with offered tea and coffee in the room.

Stayed in February 2024

Shower screen didn't work very well, no seal, so the bathroom gets soaked when you shower.

Location was fantastic. Breakfast was great. Room was comfortable.

Stayed in February 2024

Noise from other guests into the very early hours. Could do with a hotel bar

Good size room with decent facilities. Some nice little touches like welcome cakes

Stayed in February 2024

The room faces the street and the window does nothing to keep sound out. The traffic as well as music and people shouting in the middle of the night could be heard loud and clear. Also the main room had no lamp on the ceiling, there were only two small lamps on the nightstand and the desk, respectively.

The hotel is right in the middle of town about 5 minutes from the train station, so everything is within walking distance.

Stayed in February 2024

Pillows were too thick and blankets too thin. Heaters were off when entering the room.

Location was great!

Stayed in January 2024

Too audible noise from street (there is hole in the wall as an air ventilation)

Perfect location in center, very polite staff.

Stayed in December 2023

They should make it clearer they will only clean the room if you leave the card outside on the door. Annoying to have long day at work and return to unmade room.

Personalised note in room offering free drink. Nice touch.

Stayed in January 2024

the shower door did not close well so the whole bathroom floor was wet after each shower,

location is better than expected, the heating was super, the bathtub was good, the paraplu was wonderfull to borrow without charge, the beds were great

Stayed in January 2024

The room was a bit of a let down, it had carpeting, which I didn't see in the photos, also the bathroom in the room had no lock, so you can't have much privacy, one of the chairs in the room had the legs twisted and the table was crooked, so it could be better, the rooms are due for a facelift. Also speaking of lifts, the hotel lift is a bit on the small side, our family had a hard time fitting with all our luggage.

The breakfast was really good, there was a lot of options, like fruits, juice, coffee as well as pastries. With eggs, bacon and sausage. The location was exceptional, right near the Mall and the Train Station, close to a lot of museums and downtown.

Stayed in January 2024

There wasn't anything that needed attention

Central location, close to both the central rail station and historic centre, but super quiet. Good sized room. Great buffet breakfast with lots of hot and cold options

Stayed in December 2023

The building is a bit odd and you need to take stairs often

Fantastic location

Stayed in December 2023

remote control of the tv didn't work

nice breakfast and perfect location in the city center

Stayed in December 2023

The rooms are quite dated. The bathroom had a broken showerhead holder. And the bathroomfloor was clearly not cleaned with a wet mop,seeing dried up red spots on the floor...

Great location; The hotel is right in the middle of the city center, you can walk everywhere. In less then 5 minutes your are at the main trainstation. The staff upgraded my room, which was really kind. The bed was bigger, and slept well.

Stayed in December 2023

Very complex building, we got list a few times. Quite noisy, doors make a lot of noise

Location was perfect. Beds were great and breakfast was nice

Stayed in November 2023

towels and furniture are a little bit worn out

Location, friendly staff

Stayed in October 2023

Location

Stayed in October 2023

Very good localization, delicious breakfast, very nice personnel. Despite of being located in the city center room was quiet.

Stayed in October 2023

A little fridge would have helped

The position is ideal and the room was quite big.

Stayed in October 2023