Bansbari, Narayan Gopal Chowk, Opp Australian Embassy, 21218 Kathmandu, Nepal
#152 of 383 hotels in Kathmandu
Guests' ChoiceBased on 78 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
9.2
Value for money
8.4
Free WiFi
10.0
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End of dialog contentReviewed: 28 May 2024
Jonathan
United StatesA little noisy from the restaurant/club if you want an early night, need to take a car to get to Thamel area
Breakfast was outstanding, healthy choices for vegetarians and non veg alike. Staff was beyond gracious, welcoming and helpful! Special thanks to Bedant and the front desk staff, everything with a warm smile, amazing welcome to Kathmandu! You can swim in the pool overlooking Kathmandu! Comfortable beds and hot showers!
Stayed in May 2024
Reviewed: 17 January 2024
Suji
United KingdomGreat location. Staff were very polite and helpful.
Stayed in November 2023
Reviewed: 21 December 2023
David
United KingdomAll good
Super friendly and helpful staff - they were awesome!
Stayed in December 2023
Reviewed: 7 December 2023
Deepak
United KingdomNothing in particular.
Breakfast was nice. The staff were very friendly and nice. The hotel is in good location.
Stayed in November 2023
Reviewed: 19 November 2023
Melanie
CanadaThe AC unit was blowing right over our head (over the bed) it was quite uncomfortable even on low setting. We got the facility for the pool but the water was so cold, we did not get to use it. The hotel advertise a fitness room but it's not actually in the hotel and was closed during our stay.
The friendly and helpful staff, the clean rooms, the roof top restaurant. We liked how quiet our room was and how quick staff was to help us with anything we needed. We liked the wide selection at breakfast.
Stayed in November 2023
Reviewed: 12 November 2023
Sharma
Saudi ArabiaService!
Great Location , Great setup of BAR . Friendly staff .
Stayed in September 2023
Reviewed: 22 October 2023
Tanka
AustraliaGreat
Stayed in October 2023
Reviewed: 13 September 2023
David
Cayman IslandsAll the staff were very helpful. Thanks guys
Stayed in September 2023
Reviewed: 28 July 2023
Kelly
United StatesThis unique hotel is clean, comfortable and quaint with exceptional staff. Our family loved the rooftop lounge and pool.
Stayed in July 2023
Reviewed: 10 April 2023
Mohika
SingaporeThe service at this hotel is par excellence. The staff are beyond amazing and would do everything in there capacity to make your stay way more comfortable. Special mention to the front desk staff abhishek who went out of the way, to arrange cabs, fx or whatever was requested for me. 10/10 to every member of the staff
Stayed in March 2023
Reviewed: 8 April 2023
Yanhui
Switzerlandnice, clean and very friendly staff! the pool on the top was great ! foods in the restaurant also good. I was twisted my foot badly, hotel of staff gave me a lot of help and really appreciate that . I highly recommend this hotel .
Stayed in March 2023
Reviewed: 8 March 2023
Carolyn
United StatesI can’t think of anything we disliked. we had a wonderful visit to Nepal.
The property and staff were fabulous. We were treated like royalty the minute we entered the hotel.
Stayed in February 2023
Reviewed: 26 February 2023
Irina
United StatesWe liked everything in this hotel - breakfast, our deluxe room and spa service. Hotel Staff is exceptional. Everyone was very friendly and helpful, that made our stay very comfortable. Thanks to all employees, and special thanks to Sujen Roman for the best coffee in the morning.
Stayed in February 2023
Reviewed: 25 February 2023
Prabina
United Kingdomthe view was nice from rooftop restaurant
Stayed in February 2023
Reviewed: 2 November 2022
Matthew
United Kingdomloved everything about this property.
Stayed in October 2022
Reviewed: 18 September 2022
Perera
AustraliaHotel Shambala was one of the highlights of our visit to Kathmandu. The hotel was well situated with easy access to the city centre, and has good sized rooms, a wonderful rooftop restaurant, bar and pool, and top class international and local cuisine. Above all, Shambala made us feel immediately at home with its dedicated and friendly staff. Notably Rusha, Swastika and Prem at the front reception we’re especially professional, courteous and helpful. I would thoroughly recommend Hotel Shambala to anyone visiting Kathmandu.
Stayed in September 2022
Reviewed: 24 August 2022
C
NepalThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 21 August 2022
Laxmi
United KingdomMost of the buffet breakfast was Indian food
The roof top restaurant with pool was the best
Stayed in August 2022
Reviewed: 16 July 2022
Sigdel
Germanynone
loved everything about it!
Stayed in May 2022
Reviewed: 17 May 2022
Lou
United KingdomGreat location. Large windows with good views (would recommend exec rooms on upper floors) Spacious rooms. Comfortable beds. Good shower. Extensive menu - delicious food (had lunch a couple of times in the restaurant). Stay in Kathmandu often but first time staying at the Shambala. Would return.
Stayed in May 2022
Reviewed: 14 May 2022
Richard
AustraliaThere was nothing that I did not like.
Hotel and all facilities were exceptional. Staff were all so friendly and always greeted with a smile. Hotel was exceptionally clean. Brrakfast and all food was amazing!
Stayed in May 2022
Reviewed: 2 April 2022
Jovana
SerbiaI truly recommend hotel Shambala, its so nice and clean, stuff is really helpful! Its having amazing bar on the top and infinity pool! Food is so delicious and rooms are comfortable! i would like to that bathrooms are renovated too but its fine
Stayed in April 2022
Reviewed: 17 March 2022
Upen
Australiacleanliness, dusty
food
Stayed in March 2022
Reviewed: 18 December 2021
Sunuwar
United Kingdomshower slipper should’ve added
staff behaviour
Stayed in December 2021
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