18 Sanson Road Lahug, Lahug, 6000 Cebu City, Philippines
#13 of 163 hotels in Cebu City
Guests' ChoiceBased on 230 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
8.5
Facilities
8.6
Staff
9.1
Value for money
9.1
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Shubing
Chinaa little noise of air conditioner
Stayed in May 2024
Reviewed: April 27, 2024
Kevin
CanadaA very comfortable place to stay
Stayed in April 2024
Reviewed: April 15, 2024
Wendy
PhilippinesThe daily cleaning and changing of linens. Utility cleaners and the rest of the staff’s were very cheerful and polite, and very accommodating. Spacious hotel room.
Stayed in April 2024
Reviewed: April 9, 2024
Claribel
PhilippinesNone at all
Well lighted, single room has ref, safe, and hair dryer. Room is spacious with large glass window.
Stayed in April 2024
Reviewed: April 9, 2024
Raj
AustraliaNone
Clean,Staff, close to shops
Stayed in April 2024
Reviewed: March 31, 2024
Jude
PhilippinesMinor thing: Heavy traffic on roads leading to location
Quiet neighborhood, clean facilities, friendly staff
Stayed in March 2024
Reviewed: March 24, 2024
Barbasa
United KingdomIt seems new and property’s perfect with location for attractions.
Stayed in March 2024
Reviewed: March 13, 2024
Sofia
AustraliaThe guest next door were really noisy. They were having sex in the middle of the afternoon and made a lot of loud noise.
The location - near the casino (Water Front) and Ayala IT Park. The staff are friendly, helpful and attentive. Housekeepers are very attentive - when you ask them to do something they do it straight away! Decent size room with a view.
Stayed in March 2024
Reviewed: March 10, 2024
Andrejtf
Philippinesconfusion on payment of the second day stay but it was eventually resolved
very kind and accomodating staff, rooms were okay
Stayed in March 2024
Reviewed: February 25, 2024
Jamboman
CanadaCant open windows in room though is common in most newer hotels now. I like to open the windows sometimes especially at night.
Clean modern decor great value in central location of Cebu city. Good WiFi, TV good, hot water shower, communal hot/cold drinking water dispenser on each floor and nice shared patio balcony on 2nd floor. Great staff
Stayed in February 2024
Reviewed: February 23, 2024
Neriss
PhilippinesNone.
The location is near the main road, accessible to different transportation and the staff were very accommodating.
Stayed in January 2024
Reviewed: February 22, 2024
Babyr
PhilippinesNothing. Since I went there to do something that took me out of the hotel, what the hotel provided was more than enough.
That I could order breakfast at all and they bring it to my room was a big bonus. There were several choices, and since this was my second stay there, I chose another dish. Both were delicious.
Stayed in February 2024
Reviewed: February 20, 2024
Nicola
IrelandVery comfortable beds, lovely and friendly staff. Good location central.
Stayed in February 2024
Reviewed: February 19, 2024
Gigantone
PhilippinesNone, very satisfied.
Polite staff, good and quiet location with easy access to public transpo, clean and spacious room, you get the same room as advertised.
Stayed in February 2024
Reviewed: February 7, 2024
Reylyn
KuwaitThank you so much 18suite hotel, u really recommended your hotel and all the staff are very accommodating and very kind. My family is very overwhelming and happy to stay in your hotel.they are very comfortable. Thank you so much God bless
Stayed in January 2024
Reviewed: February 6, 2024
James
United States of AmericaEverything from the location to the staff all get a excellent rating.
Stayed in January 2024
Reviewed: February 2, 2024
Alex
NetherlandsThe airconditioning was a bit noisy and the shower’s warm water is inconsistent. In the morning the neighbor’s dogs bark incessantly - but if you are mostly out and about this wouldn’t be a problem.
It’s a very ideal accommodation location-wise, the staff is genuinely friendly and cleanliness is topnotch. We stayed for two weeks and felt very welcomed and comfortable. They go the extra mile, for instance they had various towel folds next to our son’s stuffed toy which made us laugh.
Stayed in January 2024
Reviewed: January 30, 2024
Malik
FranceFriendly staff very clean and nice balcony on the second floor.
Stayed in January 2024
Reviewed: January 25, 2024
Rachel
CroatiaThe staff is the best part of our stay. The place is decent and clean
Stayed in January 2024
Reviewed: January 24, 2024
Abegail
PhilippinesNone so far
Love the room and place, it’s quite and nice to stay most especially at night times. The staffs are also friendly and they accommodate us with respect and care. I highly recommend this hotel if you want a place that feels like home, clean and spacious most especially when you’re with your love ones. Thank you so much 18 suites hotel and staffs will be there again soon.
Stayed in January 2024
Reviewed: January 23, 2024
Matylda
PolandAC was very loud and it was impossible (and forbidden) to open windows.
It was quiet and comfortable.
Stayed in January 2024
Reviewed: January 22, 2024
Ana
United Arab EmiratesNothing
Not too much traffic, and recognizable landmark
Stayed in January 2024
Reviewed: January 21, 2024
Errol
AustraliaN/A
Staff are friendly and extremely helpful.
Stayed in January 2024
Reviewed: January 15, 2024
Emily
GreeceNo soundproofing, you can hear everything through the thin window. The next door outside Aircon unit! The staff communicate with wokey talkeys so you can here them in the corridors during the night and early morning. Ask for hand towels as they don't provide. Also, toilet paper had to be asked for.
The beds were comfortable. And the room was clean and spacious. Location was perfect to explore the local area and eat local food.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content