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Reviews of Casa Generosa

Upper General Luna Road 86, 2600 Baguio, Philippines

#48 of 58 hotels in Baguio

Guests' Choice

Review Score

Based on 251 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    7.8

  • Facilities

    6.5

  • Staff

    8.0

  • Value for money

    7.1

  • Free WiFi

    7.3

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Showing 1 - 25

  • Reviewed: May 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 2 nights

    the owner kept insisting we paid for only 2 - i booked for 3

    location bed and comfort

    Stayed in February 2024

  • Reviewed: April 1, 2024

    8.0
    Grade A wifi, fantastic view from the balcony and close to many sights.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stairs could be a challenge with too much baggage. The bathroom had a leaking sink so there was a constant water puddle in the middle. Water pressure super low - use the bucket! Warm water on off. Colored sheets - I always prefer white cotton (reason is obvious). The tiled floor is very cold and seemed sticky but was obviously clean. (Maybe soap?) You are not allowed to smoke in the entire city of Baguio and there is a patronizing list of rules in the room (which we have seen a lot during 1,5 months in the Philippines - especially the north) so we moved on. In general the Casa is quite nice and recommended.

    Only 10 mins walk from the bus station where the bus from Angeles stops. Fantastic view over one part of town. Close to the SM mall and various sights. We got a room upgrade to a balcony twin bedroom which was very kind. Complimentary water and clean sheets. Large room with enough space. Toiletries come with the booking for free. Restaurant right below. 4 pillows on the bed. Good room rate. The wifi was the fastest we had so far! Tripple A connection.

    Stayed in April 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Stairs to main entrance

    Location was good

    Stayed in March 2024

  • Reviewed: January 16, 2024

    6.0
    If you are considering a very convenient place to stay, this is the one for you. But if you are considering the room and
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The amenities. - The room doesn’t have aircon. There’s an electric fan, though. - limited electrical source. You should bring an extension cord. - the toilet doesn’t have a window or exhaust fan. - the pillow covers and blankets are old (sira ang tahi or zippers)

    It’s location. It’s walking distance to almost all the places we visited, and restaurants too. The staff. Super kind and accommodating.

    Stayed in January 2024

  • Reviewed: December 3, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 7 nights

    There is mold in the room closet and the ceiling of the bathroom. A dehumidifier or a vent in the bathroom could help fix it. There's also a mold killer that you can get to clean the mold off.

    The staff let us borrow their dishes, and they cleaned every time we asked.

    Stayed in September 2023

  • Reviewed: November 5, 2023

    6.0
    Just fine.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    They don’t offer breakfast. We did not have towels.

    The location. The balcony view.

    Stayed in November 2023

  • Reviewed: August 21, 2023

    7.0
    The day staff is the only one working. She has to do everything from front desk, cleaning rooms, and cooking meals. Chec
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    It is next to a night club that has loud music until 2:00 am every night.

    Location and staffs.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    A noise of an adjoining restaurant

    Great view, spacious room, good balcony

    Stayed in August 2023

  • Reviewed: August 5, 2023

    7.0
    ⭐️ 4 star padin.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We requested to have our room cleaned, the staff didn’t answer right away but promised she’ll clean it after she finished the rest. When we got back, it was still the same.

    Location is near SM Baguio, advisable to ride a taxi to SM but you can walk when going back to the casa since most streets are downhill.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    6.0
    good for very short stay since it’s near victory liner bus
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    far from city, beddings and furniture is dusty, toilet amenities are old

    it’s cheap and it has nice windows for viewing outside, also has restos below

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Other amenities can't use like the bathtub due to not too clean.

    Near the center. Bed is comfy and no other distractions from other sides.

    Stayed in July 2023

  • Reviewed: June 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lacking some facilities like teaspoon and some condiments like free coffee, sugar and cream.

    Close to a cafe and food hubs.

    Stayed in June 2023

  • Reviewed: May 3, 2023

    6.0
    Quiet neighborhood
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    When we checked in the floor was moist and smelled of downy :( Also there was a bathtub but the drain is broken so we couldn't really use it.

    The location was fairly close to most commercial areas but also isolated so it was quiet. There is a resto on the ground floor, as well as various other restaurants and milk tea shops on walking distance from the accommodation.

    Stayed in April 2023

  • Reviewed: April 9, 2023

    7.0
    Rooms are a bit old but maintained. Not recommended for visitors with senior or handicap companion that couldn’t use sta
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    No designated parking space

    Near to most visited places by tourists

    Stayed in April 2023

  • Reviewed: February 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    Only 2 disappointing things: The wifi in our rooms was faulty on the 2nd day and there was no brewed coffee available. Otherwise Wifi at the cafe/lobby was good!

    we were were very happy with the service, the room, the view and the location!

    Stayed in February 2023

  • Reviewed: February 8, 2023

    7.0
    please fix everything so that the other guest will be satisfied we satisfied also when it comes ro the
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    we dont have wifi we cant watch tv we cant watch netflix our 3days stay there we're silent haha because we dont have cable also so we turn off the tv nalang and play a music 😂😅 and why is there bath tub and we can't even use it and also we check in for 2:30-3:00 because there's a problem the bathroom that they need to fixed because of the last customer before us so we dont have a chance we need to wait even if we're tired thats all

    i like the ameneties it was good the room its ok but the price is not right for the stay hehe sorry sorry dont get me wrong i was trying to say about the others but yeah we're in a hurry so we cant book anywhere but goods the location is good also

    Stayed in January 2023

  • Reviewed: February 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The slippers that they provided were dirty and muddy.

    I loved the location.

    Stayed in January 2023

  • Reviewed: January 22, 2023

    7.0
    Good
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It's so noisy at night because it has like a bar

    Stayed in January 2023

  • Reviewed: January 6, 2023

    7.0
    Year End Staycation
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cons: Lobby is kinda noisy from 4pm-12mn due to the bar on it but it's fine if you can easily sleep. Near but will took awhile if you'll walk to the centre. Bathtub not working. No TV, ref or microwave. No bed side table. But my main concern is only one outlet is working and far from the bed, it is below the small rocking table, the other one (of two) is circle so we only used one and other are inside the cr, on the sink and beside shower.

    Stayed at Room 103 Pros: Properly prepared room. Nearby the lobby. Quite near the centre. Comfy beds. With bathtub. Friendly staff. Cheap security deposit at 500 pesos. You can have your food left on the ref in the bar. You can get unli water in the bar. You can leave your things before or after check out to still maximize the time. Cheapest among all during the time of booking.

    Stayed in January 2023

  • Reviewed: December 29, 2022

    7.0
    pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit noisy downstairs because of the bar and the parking has a few slots only

    good location, easily reacheable because the area is not so crowded

    Stayed in December 2022

  • Reviewed: December 28, 2022

    6.0
    Emergency stay in Baguio
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Staff who's managing the thier booking.com acct was very slow to respond to my concern on security deposit refund and worse, they sent it to an incorrect gcash number which I didnt ask them to do. Good thing I was able to recover my acct from that number. Replace the staff, both my check in and check out experience with you has been off the standards from other bookings I've made before in booking.com. Will definitely not go back to this place, im sure there are other places that are more affordable with better overall experience. When we say affordable, it's not the price but the value we get from the overall experience of the place by the way.

    It was clean and comfortable enough, location can be waling distance from SM Baguio. Not worth the price I paid though.

    Stayed in December 2022

  • Reviewed: December 25, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit noisy from the cafe downstairs but they cut it well before midnight

    Easy to reach on foot

    Stayed in December 2022

  • Reviewed: December 9, 2022

    8.0
    Very Good
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No fridge and kettle in the room but you can get hot and cold water in the reception. We saw several baby cockroaches during our stay. Closer to the bar which is noisy if you are not used to, but i have no problem with it as i was always out in the city.

    Cheapest among available dates that we need and closest to the city center and major facilities. Also it is convenient that you can go out and in anytime you want even early in the morning, good if you want to go and roam around in the city or in night market. Hot water for shower.

    Stayed in December 2022

  • Reviewed: December 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Its good and malapit lang sya lakarin sa burnham park. Hindi din sila strikto

    Stayed in November 2022

Showing 1 - 25

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