Corner Archbishop Sreet and Escario Street, Lahug, 6000 Cebu City, Philippines
#23 of 163 hotels in Cebu City
Guests' ChoiceBased on 1366 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: May 8, 2024
Cherrygel
PhilippinesWhat i got disappointed is the cleaner who doesnt want to give two bottles of water since we need to swap from the our old 2 empty bottle .but since the transfer of the room, we only got one bottle in the first place..we asked at least we could get 2 since it has to be 2… but that cleaner incharge refused.. lol.. i mean its just water which is a complimentary one but how come someone cant give another bottle .. other hotels we can even give extra bottle for the day..anyways we didnt complain about it that much since we bought our own..glad that the mall is walking distance..it is just that it was disappointing for not getting simplest request .. lol.. As a traveller, ive been to different hotels 3-5 stars but nver encountered this …
The pool view was nice and the location is excellent! ayala mall was right across the hotel..The front desk was accommodating and easy to deal with in regards to our requests.. they lack of smiles but they were nice people :) .. staffs i met from elevator was welcoming.. they always greet the guests … the security guards at the basement were verryyyy nice as well.. since we stayed 4nights, they always reserved us the parking lot so it was easy for us to park without searching any vacant lot..everything was accessible..
Stayed in May 2024
Reviewed: April 20, 2024
Bruce
CanadaFood selection is lacking. If your looking for some beef, mashed potato and gravy, it's lacking. Sushi is great, big selection. But after a few days ended up at Denny's for breakfast, and Jolly B for dinner Shower leaked, a lot. First room air con didn't work
The pool, the food is normally awesome, but lacking a western consideration this trip, especially breakfast. I lived on sushi for dinner everyday. But tried to order a burger for a change, aweful. Couldn't eat it.
Stayed in April 2024
Reviewed: February 25, 2024
David
United States of AmericaRooms are a bit small
Modern room clean with good service and great staff. Awesome gym nice little convenience store
Stayed in January 2024
Reviewed: February 14, 2024
Darryl
AustraliaAccess difficult by car and foot
Central location
Stayed in January 2024
Reviewed: February 3, 2024
Cañete
AustraliaI couldn't find any towel racks/hooks in the bathroom to hang a used towel. I couldn't sleep early because there is karaoke noise from the street from the nearby establishment and unfortunately, I can hear it quite well from the rooms. The singing went on from around 9pm til over 11pm late.
The room was spacious, interior is ice. Beds were comfortable. Staff were very polite and helpful. The buffet breakfast was delicious. The hotel lobby was festive. Walking distance to Ayala Center Cebu.
Stayed in January 2024
Reviewed: January 12, 2024
Oscar
United Arab Emiratesnone
breakfast is good, room quiet big enough for family
Stayed in December 2023
Reviewed: January 10, 2024
John
IrelandNothing
All
Stayed in January 2024
Reviewed: January 3, 2024
Nene
United Arab EmiratesThe breakfast buffet could have been better. A bit noisy as the rooms are close to each other.
Good location in the city center, within walking distance to Ayala Mall. The staff was friendly and professional.
Stayed in December 2023
Reviewed: December 29, 2023
Thomas
United States of AmericaThe pool was a lot smaller in person then in the photo of the hotel. And the hot tub was not working the two weeks I was there.
I ate mostly at the hotel restaurant cause the food would be better quality and health standards then the street food.
Stayed in December 2023
Reviewed: December 27, 2023
Sylvetteannlui
AustraliaFriendly and accommodating staff. Very comfortable. We all enjoyed our stay.
Stayed in December 2023
Reviewed: December 26, 2023
Cloé
CanadaFriendly staff, great breakfast
Stayed in December 2023
Reviewed: December 23, 2023
Jackie
Philippinescleanliness of the rooms and bathrooms, no hand towels
very good location and helpful staff
Stayed in November 2023
Reviewed: December 11, 2023
Lyra
PhilippinesProblem with the hot shower.
Amenities
Stayed in November 2023
Reviewed: December 11, 2023
Lyra
PhilippinesTv has no hdmi port
Spacious room, security
Stayed in November 2023
Reviewed: December 10, 2023
Mahammad
Saudi ArabiaThe Internet connection was bad
Stayed in December 2023
Reviewed: December 10, 2023
Giuseppe
ItalyI upgraded my room , and two things must be fixed: - windows don’t isolate at all the noise of the road - the shower tool is old, rusted, to me it’s not acceptable
Position and facilities are ok
Stayed in December 2023
Reviewed: December 6, 2023
Jan
PhilippinesExcellent breakfast, lunch buffet exquisite. Very friendly staff. If we have to travel again there sure will book again.
Stayed in December 2023
Reviewed: December 3, 2023
Juan
PhilippinesHelpful and accommodating staff
Stayed in November 2023
Reviewed: December 2, 2023
Elliot
United KingdomBreakfast “buffet” was not particularly great on selection
Good proximity to the mall
Stayed in December 2023
Reviewed: November 30, 2023
Claire
United KingdomFood at downstairs restaurant was inedible. Staff were not particularly friendly
Clean, had pool and restaurants on site
Stayed in November 2023
Reviewed: November 28, 2023
Jonathan
United States of AmericaThe guard thought my girlfriend was an overnight guest and not a registered guest. Wouldn't listen and treated her disrespectfully.
Stayed in November 2023
Reviewed: November 26, 2023
Tiffany
AustraliaRoom is spacious, beds were lovely. Great location to the Ayala Mall - lots of food options. If dining at the restaurant, you get a discount if you stay here. 24 hour security out the front.
Stayed in November 2023
Reviewed: November 25, 2023
John
United States of AmericaClose to mall, friendly helpful staff, clean room
Stayed in November 2023
Reviewed: November 24, 2023
Jet
JapanLocation
Stayed in November 2023
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