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  5. Reviews of Feliz Hotel Boracay

Reviews of Feliz Hotel Boracay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

D'Mall de Boracay, Malay, Aklan, 5608 Boracay, Philippines

#12 of 175 hotels in Boracay

Guests' Choice

Review Score

Based on 371 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    10
    Friendly staffs . Love the hospitality of my kabayan 🇵🇭
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Only breakfast can improve but there’s a lot of place to have breakfast if you don’t like the in house breakfast otherwise nothing else to complain about

    Perfect location! We had amazing stay in this hotel. Everything was perfect 🤩

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Will stay here again
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The drain guards in the bath area may look nice and stylish but don't do a good job in preventing hair and other debris from blocking the drain holes. I had to fish out the hair from under the drain guard just to let the water flow out. Food in Buenavista was steeply priced. Lobby seating was limited. In certain times of the day , when the lobby is filled with guests checking in and out, there was nowhere to sit.

    Warm, caring and attentive staff. They are always on hand to smile and assist. It felt genuine. The rooms and premises are very clean. Beds are comfortable. The air-conditioning inside the rooms and in common spaces was a huge relief from the heatwave. I appreciate that the hotel is styled in Old World charm and that management took pains to create beauty. Other hotels strive for function and efficiency but not beauty. It was refreshing to stay in a place that took you to a bygone era when people still cared about creating beautiful but functional things. And they had real furniture which I liked.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Nice and friendly staff 100%
    • Leisure trip
    • Family with young children
    • Premier Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    NA

    Nice and clean.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Excellent hotel in a beautiful place
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast was only average and there wasn't enough staff making sure the tables were clean and items were refilled once finished. Overall the breakfast experience felt quite chaotic

    Our room was very large and the beds were super comfortable The shower was fantastic, so powerful The staff were great, very friendly and helpful, especially Chill the bartender The hotel is beautifully designed, especially the lobby The rooftop pool is heated and great for viewing the sunset Great location right in the heart of D'Mall and Station 2

    Stayed in May 2024

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Charge for missing room card. Very expensive.

    Great location. Very nice property.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Lovely place to stay with very helpful staffe, nice theme breakfast who changes every day. I do recommend the place, cle
    • Leisure trip
    • Family with young children
    • Premier Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    For it’s to picky because I do like our stay they could more fruits for the breakfast with at least real coffee. Once I asked for a real coffee they haven’t charged twice but suddenly on the last day they wanted to charge me. The policy should be clear for every staff. Our room was on the 5 floor and we could hear people pulling chairs or tables above which was annoying. They cane have at least noise canceling headphones thing to put on the chairs and the tables to avoid noise. I would liked a window and something to hang our towels and our wet swimming things

    Clean, the facilities, helpful staff,not fare from the beach, the room and beds with a big bathroom with shower and a bath which is rare to see in hotels, themes on each day different for the buffet breakfast, a swimming pool at the top with vue and a bar. They stopped the loud music at 10 it’s respectful for the people who want to sleep.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Beautiful Family Holiday
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Not really anything.

    The place was clean, service was good (especially house keeping) generally like everything overall. (Christian is a very good cleaner!! Maintained the room clean everyday).Thanks To Brian and Anica from the reception very helpful.Donna the Lady Guard very attentive.John and the team of concierge very very helpful from the day of arrival and to go home making sure that we are safe and comfortable.Thanks Team Feliz Hotel, Chef your everyday food was delicious thank goodness for your service.We stayed in Deluxe Room with the beautiful view of the fountain.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Close to the shopping area and the beach. Great staff and service

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Premier King Room
    • Stayed 6 nights

    I would appreciate better choice of protein rich breakfast dishes.

    Exceptional service, staff was very nice, helpful and attentive, all my requests were addressed immediately, I felt pampered, thank you! Room was spacious and very clean. I liked rooftop swimming pool and gym which is equipped pretty well as for hotel gym. Very good location, just nearby White Beach and all shops and restaurants.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    everything was beautiful and tasteful, timeless equipment and design in the hotel, everything worked
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 5 nights

    all was perfect

    breakfast was perfect, every day a surprise and a special offer from the chef, everything was delicious and perfect

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Perfect 👍
    • Leisure trip
    • Family with young children
    • Premier Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was nothing we didn’t like👍

    The staff were amazing, the location incredible and the service fantastic👍

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None in particular....

    The best location in Boracay! A very good one! The breakfast buffest is suuuppppeeerrrr yummy

    Stayed in February 2024

  • Reviewed: April 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    If you are an early sleeper you may not care for the noise

    Great hotel, Staff and facilities with awesome location.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    10
    Great staff and great location
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    More fruit for breakfast would've been nice.

    The staff was amazing. Irvin was awesome!! Great rooms.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I hope the gym will have a complete equipment soon.

    Amenities and services are very nice.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    Simply amazing hotel, will stay again.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No complaints whatsoever.

    Everything! From the amazing and helpful staff to the location and its amenities. The rooftop pool, the front lobby with a live band, the wonderful drinks and food. Everything was just perfect.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Lovely Hotel
    • Leisure trip
    • Family with young children
    • Premier Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    This is a clean facility and staff very attentive and polite

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was perfect! The absolute best hotel we have ever tried. I would say it’s a 5-star hotel.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was perfect, the Staff excellent, specially Rose in the reception was wonderful!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean, friendly and accommodating staff, and the location!

    Stayed in February 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premier Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast is just okay. We hope there will be improvements on taste.

    I liked the ambience and the location. The staff are also accomodating and professional. They value our needs.

    Stayed in February 2024

  • Reviewed: March 9, 2024

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Goodall is good

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Highly recommended hotel.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Excellent staff. Excellent service. Location is very nice. Food is very good. Rooms are pretty and beds are comfortable. Shout out to Sir Chris for his excellent customer service.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Nothing it was perfect

    I loved the staff very professional indeed led by a great general manager Allan. The rooms I loved the style. The food was fantastic and the pool was a great way to round of the day after being at the beach all day.

    Stayed in February 2024

Showing 1 - 25

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