D'Mall de Boracay, Malay, Aklan, 5608 Boracay, Philippines
#12 of 175 hotels in Boracay
Guests' ChoiceBased on 371 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.5
Value for money
8.9
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Meary
AustraliaOnly breakfast can improve but there’s a lot of place to have breakfast if you don’t like the in house breakfast otherwise nothing else to complain about
Perfect location! We had amazing stay in this hotel. Everything was perfect 🤩
Stayed in May 2024
Reviewed: May 8, 2024
Francelyn
PhilippinesThe drain guards in the bath area may look nice and stylish but don't do a good job in preventing hair and other debris from blocking the drain holes. I had to fish out the hair from under the drain guard just to let the water flow out. Food in Buenavista was steeply priced. Lobby seating was limited. In certain times of the day , when the lobby is filled with guests checking in and out, there was nowhere to sit.
Warm, caring and attentive staff. They are always on hand to smile and assist. It felt genuine. The rooms and premises are very clean. Beds are comfortable. The air-conditioning inside the rooms and in common spaces was a huge relief from the heatwave. I appreciate that the hotel is styled in Old World charm and that management took pains to create beauty. Other hotels strive for function and efficiency but not beauty. It was refreshing to stay in a place that took you to a bygone era when people still cared about creating beautiful but functional things. And they had real furniture which I liked.
Stayed in May 2024
Reviewed: May 7, 2024
Sheena
United KingdomNA
Nice and clean.
Stayed in May 2024
Reviewed: May 3, 2024
Matthewa89
United KingdomThe breakfast was only average and there wasn't enough staff making sure the tables were clean and items were refilled once finished. Overall the breakfast experience felt quite chaotic
Our room was very large and the beds were super comfortable The shower was fantastic, so powerful The staff were great, very friendly and helpful, especially Chill the bartender The hotel is beautifully designed, especially the lobby The rooftop pool is heated and great for viewing the sunset Great location right in the heart of D'Mall and Station 2
Stayed in May 2024
Reviewed: April 27, 2024
Ryan
CanadaCharge for missing room card. Very expensive.
Great location. Very nice property.
Stayed in April 2024
Reviewed: April 24, 2024
Raphaël
SwitzerlandFor it’s to picky because I do like our stay they could more fruits for the breakfast with at least real coffee. Once I asked for a real coffee they haven’t charged twice but suddenly on the last day they wanted to charge me. The policy should be clear for every staff. Our room was on the 5 floor and we could hear people pulling chairs or tables above which was annoying. They cane have at least noise canceling headphones thing to put on the chairs and the tables to avoid noise. I would liked a window and something to hang our towels and our wet swimming things
Clean, the facilities, helpful staff,not fare from the beach, the room and beds with a big bathroom with shower and a bath which is rare to see in hotels, themes on each day different for the buffet breakfast, a swimming pool at the top with vue and a bar. They stopped the loud music at 10 it’s respectful for the people who want to sleep.
Stayed in April 2024
Reviewed: April 24, 2024
Catherine
AustraliaNot really anything.
The place was clean, service was good (especially house keeping) generally like everything overall. (Christian is a very good cleaner!! Maintained the room clean everyday).Thanks To Brian and Anica from the reception very helpful.Donna the Lady Guard very attentive.John and the team of concierge very very helpful from the day of arrival and to go home making sure that we are safe and comfortable.Thanks Team Feliz Hotel, Chef your everyday food was delicious thank goodness for your service.We stayed in Deluxe Room with the beautiful view of the fountain.
Stayed in April 2024
Reviewed: April 24, 2024
Kiu
CanadaClose to the shopping area and the beach. Great staff and service
Stayed in April 2024
Reviewed: April 18, 2024
Katarzyna
PolandI would appreciate better choice of protein rich breakfast dishes.
Exceptional service, staff was very nice, helpful and attentive, all my requests were addressed immediately, I felt pampered, thank you! Room was spacious and very clean. I liked rooftop swimming pool and gym which is equipped pretty well as for hotel gym. Very good location, just nearby White Beach and all shops and restaurants.
Stayed in April 2024
Reviewed: April 17, 2024
Frank
Italyall was perfect
breakfast was perfect, every day a surprise and a special offer from the chef, everything was delicious and perfect
Stayed in April 2024
Reviewed: April 14, 2024
Damian
AustraliaThere was nothing we didn’t like👍
The staff were amazing, the location incredible and the service fantastic👍
Stayed in April 2024
Reviewed: April 9, 2024
Cecilia
PhilippinesNone in particular....
The best location in Boracay! A very good one! The breakfast buffest is suuuppppeeerrrr yummy
Stayed in February 2024
Reviewed: April 8, 2024
Joel
United States of AmericaIf you are an early sleeper you may not care for the noise
Great hotel, Staff and facilities with awesome location.
Stayed in April 2024
Reviewed: April 5, 2024
Karl
United States of AmericaMore fruit for breakfast would've been nice.
The staff was amazing. Irvin was awesome!! Great rooms.
Stayed in April 2024
Reviewed: April 1, 2024
Jay-ar
PhilippinesI hope the gym will have a complete equipment soon.
Amenities and services are very nice.
Stayed in March 2024
Reviewed: March 31, 2024
Patrick
JapanNo complaints whatsoever.
Everything! From the amazing and helpful staff to the location and its amenities. The rooftop pool, the front lobby with a live band, the wonderful drinks and food. Everything was just perfect.
Stayed in March 2024
Reviewed: March 25, 2024
Leo
United KingdomNone
This is a clean facility and staff very attentive and polite
Stayed in March 2024
Reviewed: March 25, 2024
Line
DenmarkEverything was perfect! The absolute best hotel we have ever tried. I would say it’s a 5-star hotel.
Stayed in March 2024
Reviewed: March 17, 2024
Emmanouil
GreeceThe location was perfect, the Staff excellent, specially Rose in the reception was wonderful!
Stayed in March 2024
Reviewed: March 17, 2024
Andy
United States of AmericaClean, friendly and accommodating staff, and the location!
Stayed in February 2024
Reviewed: March 13, 2024
Gee
PhilippinesThe breakfast is just okay. We hope there will be improvements on taste.
I liked the ambience and the location. The staff are also accomodating and professional. They value our needs.
Stayed in February 2024
Reviewed: March 9, 2024
Maria
United States of AmericaNone
Goodall is good
Stayed in March 2024
Reviewed: March 9, 2024
Kristine
United States of AmericaNone
Excellent staff. Excellent service. Location is very nice. Food is very good. Rooms are pretty and beds are comfortable. Shout out to Sir Chris for his excellent customer service.
Stayed in February 2024
Reviewed: February 21, 2024
David
ItalyNothing it was perfect
I loved the staff very professional indeed led by a great general manager Allan. The rooms I loved the style. The food was fantastic and the pool was a great way to round of the day after being at the beach all day.
Stayed in February 2024
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