The staff were exceptional. They gave us a welcome drink and brought our bags to the room. They went above and beyond for any help or guidance we needed

Stayed in March 2024

Wifi could be better in the bedroom

The staff is going above and beyond to make sure you are okay, they even know your name to make you feel extra special !

Stayed in May 2024

Nothing really I enjoy my stay.

One of the my best of part of travel was stuff of Ferra hotel were super friendly and caring people.

Stayed in April 2024

Everything was great. Everyone working at the hotel is super friendly. 10/10

Stayed in May 2024

Great staff, very friendly

Stayed in April 2024

4 nights Incredible spot - one of our favourite hotels! Great staff, go above and beyond to help enhance your stay. 5 mins walk to town centre Close to White Beach & D’Mall Center (lots of shops and food options). Hotel is situated in a quiet area. There are some small grocery stores a minute walk from the hotel & these are cheaper than those down along Station 2/White Beach area. Balabag beach is also about 6-8 min walk from the hotel on the other side. Nice rooftop pool but limited sun loungers so get there early in the am if you plan on using the pool. Really good morning breakfast included & iced coffees/tea (7-10am)

Stayed in April 2024

Nothing

Very attentive and helpful staff, they gave us a wheelchair that we could use in all of Boracay for my wife that had just twisted her ankle. Comfy and spacious rooms. Nice rooftop pool, good breakfast.

Stayed in March 2024

To make it more than 10, it would be great to have some shadow / sun umbrellas on the roof top pool during the day.

One of the best service, very nice and welcoming people working at Ferra. We stayed at the Resort and extended a few more nights, also in the Garden Suite. The staff is trying to make everything as great as possible for your stay, and it works definitely! So friendly, I didn’t want to leave. Just a note, in the Garden Suite on ground floor you might hear some noise in the morning as the restaurant is just opposite. But it didn’t bother, as we woke up anyways for breakfast then ;) You can use both pools at Ferra Resort (roof top) and Ferra Premier (more shadow ;)) which is just 1 min walk away. Delicious breakfast a la carte. Location is great, quite in general but still only 5 minute walk to D’mall. I can recommend the place :)

Stayed in April 2024

Wished there were AC in the lobby and for breakfast.

In a quiet location, but still close to everything. Exceptional customer service. Clean rooms.

Stayed in April 2024

I could hear music from outside from inside my room. There is a hostel nearby. I believe it's not every night, just at the weekend.

Staff were amazing. The breakfast was delicious too. Great pool.

Stayed in April 2024

They provide us 2 big towels, no small towels for our handwashing

It was clean & nice room

Stayed in April 2024

Staff location rooms beds showers we enjoyed it all including the roof top pool and sitting facilities for food and drinks

Stayed in April 2024

Nothing in particular

Great stay

Stayed in April 2024

Options of food. Need more varieties

Stayed in April 2024

N/A

The front desk and housekeeping staff were so friendly and nice . I would choose to stay at the Ferra Hotel if I come back to Boracay.. Thanks again for the hospitality and warm smiles each and every time.. Salamat Joseph from Canada 🇨🇦

Stayed in April 2024

No fresh juice at breakfast

Clean and comfortable hotel, great rooftop pool, friendly and helpful staff, amazing rooftop pool

Stayed in March 2024

Location is kinda hard to get to but manageable.

The staff is very friendly and always greets my puppy by name. Everyone has been wonderful. Kudos to the amazing Ferra Team. The excellent service has been consistent since day 1 when I was just inquiring and had loads of questions. They are very knowledgeable and the manner in which they interact with their guests is so friendly and sincere. I will keep coming back for sure!

Stayed in April 2024

Wifi wasn’t reliable- our only complaint

Staff could not have been more pleasant, accommodating and friendly. They have set a new standard for our expectations for the rest of our travels!

Stayed in April 2024

Zero complaints

Superior Room was mega comfortable, the staff are helpful, and very much client oriented. I loved my stay there. I also enjoyed the rooftop pool for swimming training.

Stayed in March 2024

Some of the hotel staff, especially the ones that were up at the pool area seemed to be constantly staring at my girlfriend and I, which made us a bit uncomfortable and not wanting to go back there to be honest.

The location was amazing and the breakfast was good. The pool was nice and the room was clean. We had a good overall experience. The front desk staff were so kind and sweet, absolutely amazing :)

Stayed in April 2024

Definitely stay here! The staff were so friendly, the breakfast was superb, the rooftop pool was excellent and happy hour was great. It was excellent value for money for Boracay and I would come back next time we are visiting!

Stayed in April 2024

Nothing

The staff are AMAZING! Our second time at the hotel (first one 4 years ago) and we just had to come back! The staff really are the highlight of the trip, they cannot do enough for you and are so caring, kind and helpful! The rooms are lovely, spacious and so clean! The rooftop pool is amazing and the breakfast is delicious! This property is such good value for money and the staff make the experience.

Stayed in April 2024

The staff are very friendly

Stayed in March 2024

N/A

I had a wonderful experience during your stay at a Ferra Hotel and Garden Suites in Boracay. I personally enjoyed the delicious food served at the hotel, Also the staff working there is be very nice. It's a nice hotel if you want to travel as a solo traveler they will make you really happy and they are willing to help you in any request.

Stayed in April 2024