The restaurant was excellent ! Best Italian food in Phillipines, and that includes the pizza !

Stayed in April 2024

plated bfast

Smart tv

Stayed in January 2024

no elevator for senior citizens, italian restaurant is expensive.

cleanliness and modern rooms, friendly staff.

Stayed in March 2024

N/A

Pet friendly

Stayed in March 2024

we enjoyed Filipino breakfast and the staff is very friendly. Brewed coffee is amazing - I'm a coffee lover and appreciated the unlimited coffee in-house.

Stayed in December 2023

Nice room, spacious and unique design with modern looks and details.

Stayed in March 2024

Nada

Employees are very nice and friendly. Food and service are excellent, breakfast is included. Room is bigger with all supplies comparable to five stars hotel.

Stayed in March 2024

Ongoing repair that time, on a nearby room.

Breakfast was good. Nice staff and location.

Stayed in March 2024

The breakfast is very bad. Not much option. It’s always the same Filipino rice + egg + fried food. It would have been nice to have variety of different food. Plus there is no elevator so it’s difficult to lift the things to the room.

The staff are very accommodating and friendly. The place is also very cozy and peaceful. It helped a lot that the hotel is pet friendly and has free parking.

Stayed in February 2024

Staff were helpful including the security guards. Manager was very accommodating and pleasant.

Staff

Stayed in January 2024

None

Ok for pets

Stayed in December 2023

Our smart tv didn't work. Amenities are a tad old.

Pet-friendly, kind staff, location and value for money

Stayed in January 2024

The rooms were clean and location great! The staff are super friendly and accommodating. They’re very attentive to our needs, you wouldn’t have to ask cos they have initiative. When I was down with food poisoning, they did everything to make things easier for me. Even found a way to get crackers which they don’t have in the property. The staff really try to get to know you and your dog. Everyone greets us, my dog and I, when we pass by the hallways. When we had to extend and transfer rooms, they let us check in early and helped us out with our bags. Oh and they also warm my dog’s food everyday. This isn’t the fanciest, prettiest, most high end hotel but you will definitely feel welcome and that you get your money’s worth. The staff appear to enjoy what they are doing and look genuinely concerned with their guests. Our family has been traveling every January to Baguio for more than a decade and I can say this has been our best hotel experience yet! Oh and bfast is okay but the restaurant food is even better!

Stayed in January 2024

The slow connection of the wifi in our room.

The breakfast was fine and the service was excellent from the security guard to the owner of the hotel they were all approachable and kind. The only issue was the slow wifi connection and the location was a bit far from the center.

Stayed in December 2023

We had an outstanding stay for Mama Liza's birthday. The hotel exceeded expectations with its cleanliness, exceptional staff (Ferbie, Ralph, and Maychelle), and a manager, Sir Richard, who ensured a smooth experience. Notably, it's one of the best pet-friendly hotels I've encountered. Highly recommended for a seamless and pet-inclusive stay.

Stayed in December 2023

no foot rug in the bathroom

the staff were very warm and accommodating. they already ready to assist, especially with my mother and sister. We enjoyed our stay

Stayed in November 2023

The wash room was small

The owner Mr. Jhun Reyes was very kind and take good care of us, the Chef is Italian and specially cooked Pizza for us, If you are Italian food lover that's the best in Baguio

Stayed in November 2023

The staff felt like family, they took care of us so well. (Special thanks to Ralph, Kim and Mylene) Comfort was 10/10 as well as the cleanliness. More importantly, they are pet-friendly. (Payment of 500/pet per night) Mangiamo restaurant is also notable, my Italian husband approves of it! Location is amazing, literally 5-10min. drive to all the famous attractions in Baguio.

Stayed in November 2023

Room is not sound proof.

I like the friendliness of the staff amd owner. Cleanliness of the room. Good food.

Stayed in October 2023

Internet connection

Staff and owner were very mindful of our needs. Made us feel at ease and comfortable.

Stayed in August 2023

First floor room a little warm, no air conditioner.

Facilities, staff, pet friendly

Stayed in August 2023

Nothing at all!!!

Excellent Customer Service Provided by the Hotel. The Hotel owner was super kind and hospitable! He is there to make sure all your needs are attended. The Hotel is a secret Gem in Baguio City! will definitely come back again.

Stayed in August 2023

It needs minor renovation. The room we were in, the ceiling fan was broken. There’s no internet and theres no TV probably because of the typhoon. The previous room we were assigned in, the door was broken.

I like it that it was pet friendly and the staff were friendly.

Stayed in August 2023

we have a balcony but it is facing a wall😞

pet friendly and the staff were superb... delicious food😊

Stayed in August 2023