Nothing.

Breakfast is good. Location is excellent.

Stayed in May 2024

The sliding bathroom door doesn't fully close or lock.

Cleanliness and good atmosphere

Stayed in April 2024

Nothing

Cleanliness and good service of the staff

Stayed in April 2024

Admittedly, the hotel wifi was under maintenance during my stay (Apr. 16-18). Fortunately I have my own pocket wifi, but this might be a hassle to some guests who rely on hotel wifi.

From the airport, I went to the hotel at around 6am with the intention of just leaving my luggage, and later checking in at 2pm. But Ryan at the front desk was very kind enough to let me know that I could check in already for a minimal early check-in fee. Since I already had a packed morning schedule in mind, I opted to wait until 2pm. But it's nice to know that the early check-in fee was not as expensive as other hotels (usually half the room rate). The room was exceptionally clean and cold. Perfect for the April heat! I particularly appreciated that Holiday Inn rooms have a bidet, which should be an industry standard in the Philippines. Breakfast was amazing. I would consider this as one of the must-try breakfast buffets in Cebu. I also had the opportunity to order cordon bleu via room service, delivered by Cobe. The food took a while, but it was understandable since I ordered at around 8pm. Kitchen must be busy catering to dinner guests. Food was still warm when it got to my room. The location of the hotel is also great. There is a waiting shed in front of the hotel where taxis and jeeps would pass by. The hotel is also easy to pin on Grab. Denmark, the guard at the front door, gave great suggestions for places to visit around Cebu aside from the usual tourist spots, since I had already had city tours during my previous visits. For its price, location, service, and food quality, Holiday Inn may be my new favorite hotel in Cebu.

Stayed in April 2024

Excellent breakfast , vast choices

Stayed in March 2024

I have no complaint about this property. It's my second time.

Location, buffet breakfast, room Service.

Stayed in April 2024

The air-conditioning in the room is a bit noisy, but not bothering

The hotel is quite new, the lobby smells nice. Rooms are well equipped, the bed is very comfortable and my room had an amazing sight to the city (16th floor). The staff is super kind! I spent 2 weeks here and by the end they remembered me and we even chatted with a few of them. Food is great, there are changes in the breakfast menu every day (although the majority is standard). Very good location, just 5 minutes on foot from the Ayala center, the surrounding area is safe and clean. Ayala has some amazing restaurants too.

Stayed in April 2024

Clean, location, helpful staff

Stayed in April 2024

No TV signal

Love the pool

Stayed in March 2024

Perfect!!!

Stayed in March 2024

None

How location was great, beat price for its location

Stayed in April 2024

My stay was too short 🤣

Excellent place to stay, clean comfortable great location great staff very secure

Stayed in March 2024

Cable tv

Super friendly staff

Stayed in March 2024

The pool needs better maintenance.

The staff are very friendly, attentive, helpful and well trained. Location wise is also practically close to malls, 7/11 etc. I highly recommend the hotel.

Stayed in March 2024

The cleaning guy on our floor was really nice and helpful. His name was Ulysses

Stayed in March 2024

The WIFI was a bit unreliable on the first day (may have been a problem with my computer's WIFI modem). The pool is a bit small, and maybe just good for a dip and very short swim. May be good for only smaller children. Adults will find it constricting.

Breakfast was OK. good selection, but somewhat repetitive if you stay more than 3 days. The room was really nice and clean and the bed and pillows were to my taste. Had several good night's rest. Staff are very accommodating and pleasant to deal with.

Stayed in March 2024

No tv reception for 10 days was rather annoying

Great location

Stayed in March 2024

The price of laundry would have been expensive compared to regular coin laundry (none are a close walk).

The property had room service, free water, and great amenities!

Stayed in March 2024

Just perfect... Room was super comfy with excellent bedding. Breakfast was great with a lot of options. The location is close to the mall and a short cab ride to anyplace else. Overall, super stay.

Stayed in March 2024

Nothing

Great staff and clean quality rooms.. great food

Stayed in March 2024

Breakfast was great with a lot of varieties

Stayed in February 2024

Breakfast

Stayed in March 2024

Breakfast buffet

Stayed in February 2024

Well, the view outside the window are rusty roofs of the small houses but beyond that you can see the city.

It was in the middle of the city with easy access to malls

Stayed in February 2024