Bacuit Bay, Palawan, 5313 El Nido, Philippines
#19 of 150 hotels in El Nido
Guests' ChoiceBased on 18 hotel reviews
9.6Cleanliness
9.5
Comfort
9.6
Location
9.9
Facilities
9.3
Staff
9.5
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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Showing 1 - 18
Reviewed: April 8, 2024
Cecilia
PeruI loved everything! but I think the gift shop has a lot of potential that could be better taken advantage of.
The hotel is amazing, we stayed 4 nights at the sea cottage and it was idyllic, the resort, the activities, the staff, we felt so special and spoiled if true that Lagen is more expensive than many hotel is because is well kept, organized, you don’t have to worry about anything! just show up and enjoy!
Stayed in March 2024
Reviewed: March 14, 2024
Cecilia
PeruNothing about the hotel, the emailing back and forth using booking.com wasn’t the best, it didn’t flow very well, I doubted about staying at Lagen just for this, I am happy I didn’t guide myself from this initial impression.
My friend and I spent 4 nights at Lagen. The full experience was great from airport pick up (dedicated counter at airport) to the transfer to the island. The property has a great location; the rooms are well kept, the activities, the food, drinks but most of all the staff absolutely the best. One day we went to the big lagoon, we kayaked out way back to the boat, there were a few other boats, it was windy and there was current, somehow our kayak ended up under the proa of the hotel boat and with the waves we were afraid it would hit us in the head, another boat passed by so close and made more waves which made the situation more difficult, our Lagen guide didn’t hesitate to throw himself to the water to help us! we tried to find him later but this was the day before we checked out. Will anyone in the hotel help us find him? my friend and I are avid travelers, I live in UAE where hospitality has a high standard and to me El Nido Lagen is one of the best hotel I’ve stayed in my whole life! loved everyday of my holiday
Stayed in March 2024
Reviewed: January 16, 2024
Constable
United States of AmericaDidn't like that we couldn't stay forever!!
Excellent food. Stunningly gorgeous location. Incredible staff. Loved swimming, kayaking, snokling. Couldn't as for more!
Stayed in December 2023
Reviewed: January 11, 2024
Theody
United States of AmericaOur room refrigerator was not working even though we informed the management. Nothing was done.
Everything from the property facility to the excellent staff. The activities were adventurous. Our night supervisor, Mike Sumandal, did an impromptu serenading us at our table side with the rendition of “Somewhere Over The rainbow.” He even provided us with sandwiches for our very early morning motor boat trip back to the airport. In was a memorable evening. The tour guides were excellent especially Lover. All the staff were excellent, courteous , and respectful. They were all attentive and accommodating. I love the water cottage room. No wonder the Lagen Resorts is a paradise beyond my expectations. The company we have during the tours were very nice and friendly people.
Stayed in January 2024
Reviewed: January 8, 2024
Cherry
AustraliaNothing!
No words. Other than its the most amazing resort we have ever been.
Stayed in December 2023
Reviewed: December 18, 2023
Jacelle
SwedenThe facilities were well maintained. The wifi could have been better.
The location and scenery was amazing and the Lagen staff was ultra professional and hospitable.
Stayed in December 2023
Reviewed: May 15, 2023
Steven
United States of Americastunning location - early arrival at tourist attractions by being close beautiful rooms amazing staff
Stayed in April 2023
Reviewed: April 19, 2023
Karl
AustraliaThat we had to leave.
This is truely an amazing place. We loved everything about it. It was a dream come true. Everything about this place is just pure paradise.
Stayed in March 2023
Reviewed: February 23, 2023
Rachel
AustraliaThe beds were really uncomfortable
The service was incredible. So lovely and thank you again team!
Stayed in February 2023
Reviewed: February 18, 2023
Rachel
AustraliaLagen itself has a small beach almost nothing but, a short complementary boat trip and you can get to cove 2
the ability to access the reef and great staff.
Stayed in February 2023
Reviewed: December 21, 2022
Ivette
Guamcan’t say!
WE LOVED EVERYTHING ABOUT OUR STAY AT EL NIDO LAGEN ISLAND! it was so organized from the airport transportation to the boat- our guide Rowell was so accommodating and informative. Rowell also did an awesome job with our tours (by the way that the reaper includes as complementary- which consist of island hoping snorkeling and lagoons)making it so much fun! Approaching Lagen island is so breathtaking. Our stay was very comfortable, clean, Serene, the food was amazing! The staff from the front desk to the servers to the chef and the managers- everyone had exceptional customer service! Very down to earth staff and super friendly!! Our stay at Lagen Island will always be one of the most memorable ones.
Stayed in December 2022
Reviewed: December 18, 2022
Janel
United States of Americafood was ok
excellent service
Stayed in December 2022
Reviewed: December 13, 2022
Marilyn
PhilippinesEverything
Stayed in December 2022
Reviewed: January 22, 2023
Manfred
Germanythere is no beach where you can swim in the ocean.
stuff was great and always helpful.
Stayed in January 2023
Reviewed: January 29, 2024
Lisa
SingaporeThere are no comments available for this review
Stayed in January 2024
Reviewed: December 7, 2023
James
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: November 18, 2023
Irene
PhilippinesThere are no comments available for this review
Stayed in November 2023
Showing 1 - 18
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