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  5. Reviews of One Central Hotel & Suites

Reviews of One Central Hotel & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corner Leon Kilat and Sanciangko Streets, 6000 Cebu City, Philippines

#35 of 163 hotels in Cebu City

Guests' Choice

Review Score

Based on 2050 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    8.0

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Showing 1 - 25

  • Reviewed: May 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We sleep on the front size noisy cars very early. Wake up 5.30 the rest was Top

    Staff and location top.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    My overall experience was good.
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 1 elevator was functioning. The other one was out of service for my entire stay. There was a long queue every time you want to use it. I hope they fixed it urgently.

    Breakfast buffet was good. The hotel location is near to malls and other landmarks.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Not bad but not perfect
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location was not good.

    The breakfast was great even changing the menu every two days. The staff were nice too and friendly housekeeping people.

    Stayed in April 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit noisy since it is in the city center

    Location - city center, close to the port (10 minutes taci drive), 25 minutes taxi drive from the airport, big shopping mall is nerby, also south cebu bus station Breakfast - very nice breakfast with a lot of options

    Stayed in April 2024

  • Reviewed: May 7, 2024

    7.0
    Good choice for a short stay near to south terminal
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Adjoining rooms are very noisy. You can hear every little sound from next door. Try to sty away this type of room. Breakfast was too Filipino, a little more options would be nice. Shower pressure was a little low.

    Location is good and safe, if you need to be close to south terminal it is a perfect place. Room and bathroom are spacious and clean. The bed was comfortable.

    Stayed in April 2024

  • Reviewed: May 7, 2024

    7.0
    Good
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Their shower room! Not safe for seniors as there's no separation from the commode like shower door or curtain and the water is just all over the floor thus making it slippery!

    We like the location

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bath tub looks very old and fragile. Very small gym.

    Good location. Close to massage, close to south bus terminal. Amazing buffet breakfast. Superb cakes. Pool was good.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great bathroom, and good size room. The roof top pool is a bonus!

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Good value for money , would probably stay here again
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower - very rarely got hot water , if so would have to wait for over 5 mins Breakfast - although a good selection very much Asian breakfast with poor options for continental . Also Bread was crap, toaster didn’t work , fruit juice loaded with sugar .

    Tidy hotel , rooms good (apart from shower) staff friendly and helpful . Breakfast included was ok . Roof top swimming pool was nice although small . 2 for 1 happy hour beers at the bar (6-8pm I think )

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    - internet very bad - smoking area only in the sun, outside on the balcony (no chairs) - drinks to expensive (150 pesos for a beer) - stuff didn't helped us with the luggage - the guy from the bar brought us 4 cocktails all together (happy hour 1+1). Didn't wait for us to finish the first ones.

    Clean, good facilities.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Could be a great stay if not for unprofessionally handled situation
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    I cut myself and bled profusely, this left bloodstains on the towel and later on the bed sheets as the wound opened. I can understand that this could be treated as damage to the property of the hotel and needs a compensation, but the way it was handled by the hotel was very unprofessional. First the guy at the reception listed all the damages done (so far so good), but then invented the compensation prices for them from thin air! From the rules I was presented it was absolutely not clear that I should even pay for the stain removal! I asked him to (1st) show me the written rules that treat the stains as damage and (2nd) show me the prices of compensation for the mentioned damage - i.e. how much for the stained towel, bed sheet etc.. I mean stains on towels and sheets are not a uncommon thing for a hotel, are they? What he's done instead was to repeat the same general rules and interpreted them in his (or the hotel's) favor. What is this? A 1-star hostel near the highway? Can't you make the written rules for such situations??? If there's damage done, the compensation is due, I understand this, but it has to be very clear what I'm paying for. We were in a hurry, I paid 1000PHP, and I feel like I was extorted for money. This is totally not in line with how the hotel looks like inside and what services it provides - which are very good. This situation made this great hotel look very unprofessional and I do not recommend stay there. Which is sad.

    We were upgraded to a apartment that exceeded our needs, the standard in this new apartment was superb. The breakfast was great, the main lobby is a sight to behold too, it has great views. Close to the hotel is a quite big shopping mall. The hotel is within walking distance (less than 1km) from Magellan's Cross.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Good on the surface but improvements could be made to bathrooms and service.
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night

    I waited for almost 2 hours for an extra blanket, then got a different one than asked for. I also had to pay for it. This was the first time I've ever had to pay for an extra blanket. The shower was clean on the surface but the shower head needs to be deep cleaned. Almost no water came through the holes. When calling the service, the staff was nice and promised to help but every time it took forever. The single rooms are very small.

    - the location - beds are comfy - the small room - the gym

    Stayed in April 2024

  • Reviewed: April 26, 2024

    7.0
    Good value great location
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lifts were very slow.

    Ok choice. Milk was rationed and could not be accessed unless you asked the person that was manning the egg station. Good location comfortable clean room. Polite staff.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Highly recommend for a few nights in Cebu!
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    The elevators in the hotel were quite slow - you could be waiting a few minutes for one to arrive. The shower pressure wasn't very strong, but other than that everything was great!

    We really enjoyed our stay at One Central Hotel. From reading the reviews, we didn't have very high expectations, however we were completely surprised by the facilities in the hotel and the hotel itself. It is a very nicely decorated hotel, very clean and had lots of great amenities. The swimming pool was an added bonus and there is also a small gym with free weights and cardio machines which we greatly appreciated. The room was spacious and the bed was very comfortable. It was easy for us to get a Grab to anywhere in the city from the hotel too. We ate breakfast from the A La Carte menu each morning and the omelettes were delicious!

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    - elevator very slow

    - clean - toiletries and slippers provided - good WiFi - buffet breakfast - overall good value for money

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was oke. I had a flight later on the day, I booked the hotel so I could chill around the pool, but this was only possible if I did late check out what cost me an extra 1000 pesos

    Nice bed , nice pool, nice staff

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff

    Location

    Stayed in March 2024

  • Reviewed: April 22, 2024

    8.0
    Perfect location next to south bus terminal
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bedside lamps have very, very cold uncosy light.

    Great for one overnight stay, very central to night market and sight seeing spots. Roof top pool with sunrise view rather than sunset view.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    AC was pretty weak. I hate sleeping uncovered so when it's too hot in the room, it makes for a restless night. Our room was near the pool and screaming kids could be heard outside the door. The swarm of kids also made the pool less appealing...but that's not the hotel's fault.

    Great location since we were heading to the bus station the next day. Great breakfast. Beautiful hotel. Very friendly staff. Beautiful views from the 19th floor pool deck.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Good location to amenities, attractions and shops all around
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only two lifts available, which can take a bit of time, but generally pretty good in service

    Good location to the Port Peir 1 for Supercat trip Breakfast was good as it was a buffet style with plenty of variety food to choose from.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Very nice hotel in a good location, apart from the noise situation everything else was good and i would stay again
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Even on the second highest floor the outside noise from the road and surrounding neighbourhood is very loud, there was also some sort of extremely loud drumming this morning (Sunday) between 6am - 10am that made it feel like trying to sleep in a football stadium - im not sure if its just a Sunday morning thing but it should come with a disclaimer before booking Aircon - its powerful and cools the room but sounds like a jet engine so i had to turn it off at night

    Very nice hotel Facilities 10/10 - good gym and pool, also nice dining area Staff: 10/10 - very polite and professional, check in & check out very quick and easy Location: 10/10 - the hotel is built into a large mall with everything you could possibly need Wifi: 7/10 - was very hit or miss - sometimes worked fine, others it didnt work at all, probably not ideal if you need to work Value for money: 8/10

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    one of the elevators is broken so the waiting time is a lot. Not ideal if you’re in a rush but no problem otherwise really.

    The hotel is in a busy part of town, and is generally clean and well maintained. The staff is really helpful, the breakfast is pretty good as well.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive compared to other places that we stayed in the Philippines

    Nice rooftop pool Quiet hallways Good location Very clean

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Excellent
    • Business trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Everything, will definitrly stay again uf I'm in Cebu

    Stayed in April 2024

Showing 1 - 25

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