Reviews of Eurostars Lisboa Baixa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Rua de Prata, 88-114, Santa Maria Maior, 1250-142 Lisbon, Portugal
#9 of 391 hotels in Lisbon
Guests' ChoiceReview Score
Based on 484 hotel reviews
9.3Score breakdown
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Cleanliness
9.6
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Comfort
9.7
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Location
9.7
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Facilities
9.4
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Staff
9.7
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Value for money
9.0
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Free WiFi
8.6
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Reviewed: May 6, 2024
Elizabeth
Germany10 Reviews2 helpful votes10“This hotel is great for a downtown location, high-quality amenities and helpful staff.”- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Clean, nice sheets, firm mattress, quiet rooms, excellent water pressure in the shower. Staff was very nice — everyone was helpful, patient and kind. Great breakfast.
Stayed in April 2024
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Reviewed: May 3, 2024
Deborah
United Kingdom2 Reviews10“We cannot praise the lovely staff enough.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing. Loved it all.
Location, Cleanliness, Staff are exceptional.
Stayed in May 2024
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Reviewed: May 3, 2024
Lazzari
Trinidad and Tobago1 review10“Excellent stay . We’d return for sure”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The cupboard space for clothing was very limited. We would have liked a few more English speaking channels in the TV
The location, staff and breakfast were all wonderful !
Stayed in May 2024
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Reviewed: May 2, 2024
Abi
United Kingdom1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Perfect location, really welcoming staff and fantastic room! Will definitely book again.
Stayed in April 2024
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Reviewed: May 1, 2024
Dana
United Kingdom17 Reviews2 helpful votes10“Great Hotel!”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 5 nights
great stuff very helpful - great location - big rooms - very clean - will come back definitely
Stayed in April 2024
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Reviewed: May 1, 2024
Gillian
United Kingdom3 Reviews9.0“Very enjoyable stay in a great location.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
The bedrooms were comfortable and very clean. The only problem we had was there were no drawers for smaller items, like t shirts and underwear etc. There was one shelf, but it was quite high in the wardrobe. We had to use our suitcase. Not a huge problem, but a slight irritation. Overall, a lovely room.
Excellent breakfast. Plenty of choice, including hot items. Always fresh. The breakfast room was, perhaps, a little small. Sometimes guests were waiting. The staff were very polite, friendly and very knowledgeable about sightseeing and transport.
Stayed in April 2024
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Reviewed: April 16, 2024
Robert
United Kingdom4 Reviews9.0“Super staff, location and great value for money. Highly recommend the Lisboa Baixa to anyone visiting Lisbon.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Small things - the complimentary tea/coffee provision was never stocked throughout our brief stay.
Superb location, close to the river and many tourist attractions. Our room was spacious, very clean and quiet. The staff were excellent - helpful, considerate and friendly.
Stayed in March 2024
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Reviewed: April 15, 2024
Maureeen
United Kingdom2 Reviews9.0“Greta location, friendliest staff ever, quiet and exceptionaly clean.”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 7 nights
Some drawers in the bedroom to store underwear would be useful.
Breakfast was great- good selection of breads, pastries, fruit, yoghurts, cheese, eggs, bacon, all very good quality
Stayed in March 2024
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Reviewed: April 10, 2024
Samuel
Switzerland7 Reviews1 helpful vote10“Absolutely fantastic!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were nice, clean, and modern. A steamer was available to iron clothing. There were speakers in the bedroom and bathroom, easily connected to and not visible. The hotel is very well-located. It has good breakfast offering, the staff is very kind, and you cannot hear the noise outside from the room. I have nothing bad to say about this hotel. I am very thankful for my stay there!
Stayed in April 2024
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Reviewed: April 9, 2024
Claudia
United Arab Emirates50 Reviews8 helpful votes9.0“Great stay! Great location!”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Little milk cartons to have with coffee would have been nice but it doesn’t seem to be the norm across Portugal.
Great stay. Hotel room was a good size. Excellent shower with wonderful water pressure. Every evening they left a little treat in our room (little fruit chocolate brownie, pasteis de nata, etc). Hotel is in a great location and super easy to get to all main attractions. Lovely little restaurants all nearby.
Stayed in April 2024
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Reviewed: April 7, 2024
Burcu
Turkey2 Reviews1 helpful vote9.0“Very good”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location was grear, staff was super friendly and rooms were well decorated and big.
Stayed in April 2024
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Reviewed: April 7, 2024
Sheng
China1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very good experience nice staffs provide me good services.
Stayed in April 2024
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Reviewed: April 6, 2024
Jamie
Canada15 Reviews9.0“great stay !”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
street was loud when windows open
great staff and location
Stayed in April 2024
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Reviewed: April 5, 2024
Yoke
Singapore3 Reviews1 helpful vote9.0“Great place to stay for a holiday to Lisbon”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The only inconvenience is the inability of cars to get in front of the property, but the staff will help with the luggage from and to the car.
Right in the centre of Baixa, the location is perfect. Restaurants were literally right next door. The hotel is clean and staff is very friendly.
Stayed in March 2024
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Reviewed: April 1, 2024
James
United Kingdom6 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
No hotel bar
Location, room, bed, shower and the room was quiet
Stayed in March 2024
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Reviewed: March 31, 2024
Cliona
Ireland2 Reviews9.0“Quiet, comfy and central.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing!
Perfect, central location. Friendly staff. Lovely fresh breakfast with plenty choice. Very clean, quite hotel. We had a very spacious room which was lovely and bed was very comfortable. Overall really impressed with this hotel and would really recommend :)
Stayed in March 2024
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Reviewed: March 31, 2024
Librada
Philippines4 Reviews8.0“Excellent.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
No slippers provided in the room. We asked but told us order has not arrived.
Size of the room, cleanliness, location, staff
Stayed in March 2024
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Reviewed: March 25, 2024
Ecaterina
Czech Republic13 Reviews9.0“Great location”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
The gym was very poor
The location, the balcony, the bed was very comfortable
Stayed in February 2024
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Reviewed: March 24, 2024
Nir
Israel12 Reviews1 helpful vote10“meets all expectations”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
Access to the front door is closed for Taxi, need a short walk (not a big deal)
Excellent location, friendly staff, modern room, very clean
Stayed in March 2024
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Reviewed: March 24, 2024
Chetan
United Kingdom1 review9.0“Excellent, you won’t be disappointed”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Staff were very friendly and hotel was of a high standard. They even provided pastel de nata at check and in the room.
Stayed in March 2024
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Reviewed: March 21, 2024
Leslie
United States of America2 Reviews10“Perfect!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
I liked that our room was a very nice size, everything was spotless, a wonderful shower and super comfortable bed. Loved the location, the staff was exceptional and thoroughly enjoyed our stay. We would definitely choose this hotel again.
Stayed in March 2024
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Reviewed: March 21, 2024
Patrice
United States of America3 Reviews2 helpful votes10“City Oasis in Lisbon Eurostars Lisboa Baxia”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
There is no direct access to the front of the hotel by car. The street in front of the hotel is restricted for only the train. Hotel drop off by taxi must be one block behind or one block in front of the hotel.
I loved the location. I read the guest reviews before I booked, but I still wasn't expecting the hotel to be so well situated. It is totally accessible to all the restaurants, shopping and historical monuments. Transportation is close as well! All of the staff are welcoming and helpful. I really appreciate Carlotta and Laura for great recommendations on where to dine and the best value tours. The breakfast buffet was visually stunning, and the food options were fresh and delicious. There are other local cafes nearby, but the breakfast at the hotel for me is the best value! This hotel reminds you of train travel. It's beautiful. The rich blues and gold in the decor feel luxurious. There is a lovely, not overpowering floral scent upon entry to the hotel that engulfs you in warmth. I thoroughly enjoyed my stay at Eurostars Lisboa Baxia.
Stayed in March 2024
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Reviewed: March 19, 2024
Rabk1991
United Kingdom25 Reviews9 helpful votes10“Brilliant location, beautiful hotel and lovely staff!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
We brought our own ear plugs and enjoyed a quiet night's sleep but without them you would have heard the trams as they run directly up the street outside.
We loved everything about this hotel. It felt clean chic and calm! The staff were so accommodating and we benefitted from treats both days of our stay. Snacks and water in the lobby were appreciated and it was no trouble to store our bags on arrival and departure. The coffee machine was out of order but they had no problem bringing us freshly made coffees to our room as a substitute. Very impressed overall, and we thought the location was perfect. Just a few minutes from shops, bars restaurants and Baixa-Chiado metro, Tram 28 route and buses round the city.
Stayed in March 2024
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Reviewed: March 17, 2024
John
United States of America6 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 3 nights
Excellent staff! Very helpful!
Stayed in February 2024
