84 Rua dos Sapateiros, Santa Maria Maior, 1100-619 Lisbon, Portugal
#30 of 391 hotels in Lisbon
Guests' ChoiceBased on 946 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.1
Staff
9.7
Value for money
8.9
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Maria
Dominican Republicperfect hotel! right at the center, 5 minute walk from plaza del comercio! good breakfast, spacious rooms and bathrooms.
Stayed in April 2024
Reviewed: May 1, 2024
Fififi0na
SwitzerlandReally great experience. The room was comfortable and clean. The staff went above and beyond to ensure I had a lovely stay.
Stayed in April 2024
Reviewed: April 30, 2024
Michael
United KingdomLacked facilities No iron/board in rooms No coffee and fridge in room
The location, close to the metro Clean and tidy. Small and cozy breakfast
Stayed in April 2024
Reviewed: April 29, 2024
Evgeny
United States of AmericaBed hairdryer.
Lovely place with nice staff.
Stayed in April 2024
Reviewed: April 26, 2024
Cassandra
United States of AmericaN/A
Location. Comfortable room size. Extremely clean. Staff was friendly.
Stayed in April 2024
Reviewed: April 25, 2024
Hannah
United KingdomNothing.
Fantastic central location, friendly staff, clean, modern room, everything you would need on a city break.
Stayed in April 2024
Reviewed: April 25, 2024
Megha
CanadaThe team was exceptional. Very welcoming and helpful in all matters
Stayed in April 2024
Reviewed: April 22, 2024
Sarah
United KingdomNothing all good
Centrally located - modern clean hotel, staff friendly & welcoming . Fresh continental breakfast.
Stayed in April 2024
Reviewed: April 21, 2024
James
United KingdomThe things that I didn't like were not the end of the world. Just my own personal preference. The two things that I wasn't a fan of was the lack of a cooked breakfast. The continental was excellent though. Second was the playing of smooth jazz, again this is personal preference and not the end of the world.
The room was nice and spacious and clean. The small bottle of port was a nice little touch. The location was really good for exploring the city.
Stayed in April 2024
Reviewed: April 18, 2024
Mark
AustraliaNothing
Great staff Great location. Room was very nice and quiet considering the location in one of the busiest streets.
Stayed in April 2024
Reviewed: April 16, 2024
Turkan
TurkeyNothing
I really like the location and the services provided by the friendly staff
Stayed in April 2024
Reviewed: April 15, 2024
Lauren
United KingdomBathroom is slightly small and breakfast selection could’ve been a little bit better (I am a fussy eater!)
Excellent location, walking distance to everywhere. Staff were extremely friendly and so helpful. Room was lovely and clean with a beautiful view of the city.
Stayed in April 2024
Reviewed: April 14, 2024
Stefan
GermanyRoom size ok for one person, maybe for two a little small? Bathroom with glass walls. I know this is modern, and you don't really see inside, but I still wouldn't like it if there was someone else in the room with me. Some corners in bathroom sink and shower difficult to keep clean because the water needs some time to run off.
Perfect location in the old town. All the staff extraordinarily friendly! Great breakfast after which I didn't need lunch during the day. Bed very comfortable, very good windows that hardly let in any noise.
Stayed in March 2024
Reviewed: April 11, 2024
Katelyn
United States of AmericaConflicted about this property because we stayed here twice during our trip and the first stay was perfect however on our last stay we were given a room that had a really bad smell…like musty gym bag smell. We couldn’t pinpoint it but eventually found that it was the sheets/bedding. They couldn’t change our room as it was full for the night. The smell was so strong it lingered on my Pjs two days later. All the other rooms our family had here were perfectly fine though.
The location is very central for shopping, sight seeing and getting food by just walking. The breakfast was delicious and packed with a good amount of options. They even had fresh orange juice which was a pleasant surprise. Staff are all very kind. We also really enjoyed the afternoon snacks that they provided. Beds were firm which we all liked and the best thing was the shower water pressure!
Stayed in March 2024
Reviewed: April 11, 2024
Annique
CanadaQuiet room, comfortable bed, spacious bathroom with good water pressure in the shower. Great breakfast every morning, snacks, coffee and tea offered every afternoon and evening. Staff is very friendly. Hotel is perfectly located… super close to restaurants, shopping, tourist attractions, the river, the metro. We walked everywhere and took the metro (subway) to the airport.
Stayed in April 2024
Reviewed: April 6, 2024
Veronica
RomaniaBathroom sink was clogged a bit
Excellent location, very nice staff, very clean
Stayed in April 2024
Reviewed: April 5, 2024
Tina
CanadaBottom sheet on the bed felt itchy and not a great thread count… rest of the bedding was good though …. Tea and coffee in the lounge really wasn’t available 24 hours like they said it would be. Minor things but easily fixed.
Location and breakfast were great! Room was nice and loved the view!
Stayed in April 2024
Reviewed: April 2, 2024
Christine
United States of AmericaBathroom doors swing inwards and the fact that they’re mostly glass doors
The location was phenomenal and the hotel was lovely
Stayed in March 2024
Reviewed: March 31, 2024
Clemens
Austria- nothing. We liked everything and would come back anytime!
Amazing shower! Great location, friendly and helpful staff, historic environment (Roman ruins in the breakfast room) and comfortable bed!
Stayed in March 2024
Reviewed: March 29, 2024
Christopher
FranceLate checkin hours
Placement and decoration , good breakfast
Stayed in March 2024
Reviewed: March 26, 2024
Pamela
United KingdomThe breakfast was good.
Stayed in March 2024
Reviewed: March 21, 2024
Mark
CanadaThe room temperature was difficult to adjust but was still pleasant. Room a little on the compact side but fully functional.
Hotel location was perfect. Right in the heart of the city close to so many sights, restaurants, bars and shopping. The room decor was very tasteful, and the bathroom was beautiful. The shower pressure was amazing.
Stayed in March 2024
Reviewed: March 17, 2024
Sandra
CanadaGreat boutique hotel with some flair and very helpful staff
Stayed in March 2024
Reviewed: March 15, 2024
Francoise
FinlandA little bit too much visibility to the bathroom for our taste. The room is perfect but it would have been so great to have 4 hooks in the entrance to hang our jackets / other clothes as the closet was liw we coukd not hang them there.
The location and design in the room. The breakfast was excellent so full point for it. Friendly staff and water in the room. Quiet despite behind very central. Very comfortable bed.
Stayed in February 2024
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