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  4. Reviews of Ferraria XVI FLH Hotels Lisboa

Reviews of Ferraria XVI FLH Hotels Lisboa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

84 Rua dos Sapateiros, Santa Maria Maior, 1100-619 Lisbon, Portugal

#30 of 391 hotels in Lisbon

Guests' Choice

Review Score

Based on 946 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    10
    right at the heart of lisbon!
    • Leisure trip
    • Couple
    • Double Room with Interior View
    • Stayed 1 night

    perfect hotel! right at the center, 5 minute walk from plaza del comercio! good breakfast, spacious rooms and bathrooms.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    10
    Great experience
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really great experience. The room was comfortable and clean. The staff went above and beyond to ensure I had a lovely stay.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Enjoyed it, but could have been much better!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lacked facilities No iron/board in rooms No coffee and fridge in room

    The location, close to the metro Clean and tidy. Small and cozy breakfast

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed hairdryer.

    Lovely place with nice staff.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Great location. Great hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Location. Comfortable room size. Extremely clean. Staff was friendly.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Fantastic central location, friendly staff, clean, modern room, everything you would need on a city break.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The team was exceptional. Very welcoming and helpful in all matters

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Great Location, modern clean hotel, friendly courteous staff!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing all good

    Centrally located - modern clean hotel, staff friendly & welcoming . Fresh continental breakfast.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Short break in Lisbon.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The things that I didn't like were not the end of the world. Just my own personal preference. The two things that I wasn't a fan of was the lack of a cooked breakfast. The continental was excellent though. Second was the playing of smooth jazz, again this is personal preference and not the end of the world.

    The room was nice and spacious and clean. The small bottle of port was a nice little touch. The location was really good for exploring the city.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Great spot to stay in central Lisbon
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Great staff Great location. Room was very nice and quiet considering the location in one of the busiest streets.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    I really like the location and the services provided by the friendly staff

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom is slightly small and breakfast selection could’ve been a little bit better (I am a fussy eater!)

    Excellent location, walking distance to everywhere. Staff were extremely friendly and so helpful. Room was lovely and clean with a beautiful view of the city.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room size ok for one person, maybe for two a little small? Bathroom with glass walls. I know this is modern, and you don't really see inside, but I still wouldn't like it if there was someone else in the room with me. Some corners in bathroom sink and shower difficult to keep clean because the water needs some time to run off.

    Perfect location in the old town. All the staff extraordinarily friendly! Great breakfast after which I didn't need lunch during the day. Bed very comfortable, very good windows that hardly let in any noise.

    Stayed in March 2024

  • Reviewed: April 11, 2024

    8.0
    Pleasant Hotel
    • Leisure trip
    • Family with young children
    • Twin Room with Interior View
    • Stayed 2 nights
    • Submitted from a mobile device

    Conflicted about this property because we stayed here twice during our trip and the first stay was perfect however on our last stay we were given a room that had a really bad smell…like musty gym bag smell. We couldn’t pinpoint it but eventually found that it was the sheets/bedding. They couldn’t change our room as it was full for the night. The smell was so strong it lingered on my Pjs two days later. All the other rooms our family had here were perfectly fine though.

    The location is very central for shopping, sight seeing and getting food by just walking. The breakfast was delicious and packed with a good amount of options. They even had fresh orange juice which was a pleasant surprise. Staff are all very kind. We also really enjoyed the afternoon snacks that they provided. Beds were firm which we all liked and the best thing was the shower water pressure!

    Stayed in March 2024

  • Reviewed: April 11, 2024

    10
    Comfortable stay in a great location in Lisbon
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Quiet room, comfortable bed, spacious bathroom with good water pressure in the shower. Great breakfast every morning, snacks, coffee and tea offered every afternoon and evening. Staff is very friendly. Hotel is perfectly located… super close to restaurants, shopping, tourist attractions, the river, the metro. We walked everywhere and took the metro (subway) to the airport.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Excellent
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom sink was clogged a bit

    Excellent location, very nice staff, very clean

    Stayed in April 2024

  • Reviewed: April 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bottom sheet on the bed felt itchy and not a great thread count… rest of the bedding was good though …. Tea and coffee in the lounge really wasn’t available 24 hours like they said it would be. Minor things but easily fixed.

    Location and breakfast were great! Room was nice and loved the view!

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Loved it, would just change the bathrooms to be fully closed
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom doors swing inwards and the fact that they’re mostly glass doors

    The location was phenomenal and the hotel was lovely

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    Exceptional! The best night of the whole vacation!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    - nothing. We liked everything and would come back anytime!

    Amazing shower! Great location, friendly and helpful staff, historic environment (Roman ruins in the breakfast room) and comfortable bed!

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Late checkin hours

    Placement and decoration , good breakfast

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The breakfast was good.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Great stay, wish it was longer
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room temperature was difficult to adjust but was still pleasant. Room a little on the compact side but fully functional.

    Hotel location was perfect. Right in the heart of the city close to so many sights, restaurants, bars and shopping. The room decor was very tasteful, and the bathroom was beautiful. The shower pressure was amazing.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Great boutique hotel with some flair and very helpful staff

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Central boutique with great breakfast
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit too much visibility to the bathroom for our taste. The room is perfect but it would have been so great to have 4 hooks in the entrance to hang our jackets / other clothes as the closet was liw we coukd not hang them there.

    The location and design in the room. The breakfast was excellent so full point for it. Friendly staff and water in the room. Quiet despite behind very central. Very comfortable bed.

    Stayed in February 2024

Showing 1 - 25

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