Rua do Pau de Bandeira, 4, Estrela, 1249-021 Lisbon, Portugal
#14 of 391 hotels in Lisbon
Guests' ChoiceBased on 203 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
8.9
Facilities
9.4
Staff
9.8
Value for money
8.7
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Satoshi
JapanA little far from nearest bus station.
Room, Breakfast and hospitality
Stayed in April 2024
Reviewed: April 28, 2024
Jamie
United States of Americaexpensive
historical, beautiful, very very helpful staff
Stayed in April 2024
Reviewed: April 18, 2024
Gaurang
United Arab EmiratesNothing really was a problem
Elegance and service
Stayed in April 2024
Reviewed: March 18, 2024
Stephen
United KingdomNothing
A beautiful hotel and grounds, friendly and helpful staff who went the extra mile to ensure our stay was perfect.
Stayed in March 2024
Reviewed: March 17, 2024
Todor
CanadaNothing comes to mind. Although it did rain for several days during our stay, even the weather was not something anybody could complain about.
Everything went well. The hotel, accommodation and the staff were superb. I travel a few times a year and usually stay at the best 5 stars hotels. The stay at this one greatly exceeded my expectation. This was our first trip to Lisbon, Portugal and I have to say that my wife and I had a great stay. We do plan to visit Portugal again and do plan to stay at Lapa Palace hotel again.
Stayed in March 2024
Reviewed: November 18, 2023
Creamy
BulgariaI liked the staff, very welcoming, explaining everything you need to know. Breakfast had it all and the quality of products was very good.
Stayed in November 2023
Reviewed: November 10, 2023
Stuart
United States of AmericaNothing
Service facility
Stayed in November 2023
Reviewed: November 7, 2023
Charlotte
United States of AmericaWhen you renovate someday you should remove carpet.
Loved the pool and saunas.
Stayed in November 2023
Reviewed: November 6, 2023
Thomas
IrelandLuxurious room overlooking the pool, fabulous breakfast and very attentive staff. Loved our stay.
Stayed in October 2023
Reviewed: November 3, 2023
Tania
United States of AmericaThe level of the service. The staff was amazing.
Stayed in October 2023
Reviewed: November 1, 2023
Ruth
United States of AmericaGorgeous palace, beautiful rooms, fabulous breakfast and cheap Uber to center of town.
Stayed in September 2023
Reviewed: October 31, 2023
Tina
United KingdomBoutique resort in central Lisbon. Fabulous welcome , comfort and service.
Stayed in August 2023
Reviewed: October 14, 2023
Heidi
United States of AmericaThe distance to the heart of Lisbon was a bit inconvenient but the Palace is on a hill so that is why.
The rooms were well appointed and quiet. The grounds and pool were fantastic. The sericea was great and the staff were friendly and accommodating.
Stayed in September 2023
Reviewed: October 4, 2023
Dahlia
IsraelThe rooms and the grounds are beautiful and well maintained. The stuff was very friendly, helpful and efficient. We liked the location because it is in a quiet neibourhood and not in the center and allows you to relax after hectic days of touring the city.
Stayed in October 2023
Reviewed: October 3, 2023
John
United States of AmericaBreakfast was incredible and the service throughout our stay was exceptional.
Stayed in September 2023
Reviewed: October 3, 2023
Nicholas
United KingdomThe flies in the garden
Can't wait to return so regsl
Stayed in September 2023
Reviewed: October 2, 2023
Philia
SpainFood
Love it
Stayed in September 2023
Reviewed: September 29, 2023
Simon
MauritiusNothing
Very comfortable rooms, clean, friendly staff
Stayed in September 2023
Reviewed: September 26, 2023
Stephen
United States of AmericaLoved everything!
The hotel provided impeccable service from the moment we arrived. It was a quiet, luxurious setting. The pools were lovely. Room service was fast and fabulous. The staff was attentive and helpful. The breakfast options were good and the atmosphere was pleasant. We had connecting rooms, each with a balcony that was quiet and overlooked the pool and gardens. Carpeting was plush and the beds were comfortable. Room size was generous. There were fresh flowers in the bathrooms and L'Occitane bath products. We frequently stay at the Ritz-Carlton and the Four Seasons but this hotel provided better service and amenities than those. We highly recommend this boutique hotel.
Stayed in July 2023
Reviewed: September 8, 2023
Dugas
United States of AmericaThe hotel feels a little dated. If they made a few tweaks, like replacing carpets, draperies and bedspreads, with livelier, brighter more modern patterns and hues, I think it would have a huge impact and it would create a better guest experience.
The staff was very friendly, and helpful. The hotel and it’s grounds are very beautiful and well maintained . Our room had a stunning river view, it was a very relaxing experience. Viva Lapa Palace!
Stayed in September 2023
Reviewed: September 8, 2023
Nitzan
IsraelNothing
Very high level hotel eccalent service !!
Stayed in September 2023
Reviewed: August 29, 2023
Nicole
AustraliaNothing.
Old world elegance and service. An absolute delight, the pool area was surprisingly large. A memorable stay.
Stayed in August 2023
Reviewed: August 26, 2023
Matti
SwitzerlandNoise of ventilator heard from balcony.
Superb staff
Stayed in August 2023
Reviewed: August 25, 2023
Pawel
PolandNew design of the room
Stayed in July 2023
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