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  4. Reviews of Santiago de Alfama - Boutique Hotel

Reviews of Santiago de Alfama - Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rua de Santiago 10 a 14, Santa Maria Maior, 1100-494 Lisbon, Portugal

#10 of 391 hotels in Lisbon

Guests' Choice

Review Score

Based on 260 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.4

  • Staff

    9.8

  • Value for money

    8.7

  • Free WiFi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was beautiful and even though located in a very tourist heavy area, it was tucked away and felt off the beaten track. The restaurant had a lovely outdoor seating area, and the food and service were excellent. The staff were very warm and welcoming, going out of their way to ensure we enjoyed our stay. We were even given a free upgrade! I would highly recommend this lovely hotel.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Fabulous stay, great location, excellent staff and food.
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 1 night

    Can't say much if anything at all.

    I have never been to Lisbon and booked this based on reviews knowing nothing about the area. What a surprise, it is an older small boutique hotel of excellent quality and condition. The only mark for a view is our view was of a beautiful vegetated courtyard instead of an ocean view. But what privacy and quite that offered. The service was fantastic, above expectations. We were given cheese and meat plates in the room before dinner, the food in the restaurant was fantastic, and the best part was being able to walk less than one block to the most desired view point in Lisbon, and close proximity to other things like St Joes Castle, walks, etc.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Lovely hotel in a historic building minutes from the castle, restaurants and views
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful historical building in a Fabulous location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Great and would recommend to anybody wishing to stay in the central part of Franschhoek.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights

    The bar fridge in the room wasn't working but was quickly changed.

    Beautiful old historical building that has been restored with great care and thought. Wonderful finishes and superb interior decoration.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    The dedicated and friendly staff took great care of us at this beautiful boutique hotel.
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It would be helpful to provide instructions for guests who need to arrive in a rental car because the access is controlled with a code.

    Beautiful building in a fabulous location with exceptional staff

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Fredarico was wonderful & provided excellent service. This is a beautiful hotel!
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    Location & amenities

    Stayed in April 2024

  • Reviewed: March 23, 2024

    9.0
    Impossible to beat
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Excellent location. Fantastic cuisine and friendly attentive and helpful staff

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    My daughter and I stayed here for a long layover before heading back to the USA. It was the perfect location!
    • Leisure trip
    • Family with young children
    • Corner Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I loved it all.

    The location was perfect. The accomodations support.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Superb service and location
    • Leisure trip
    • Couple
    • Standard Double Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Not advisable to arrive with own car due to lack of parking nearby and lots of traffic; although the staff was extremely helpful with helping with parking

    Superb service

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Wonderful four days at this quite exquisite hotel
    • Leisure trip
    • Couple
    • Junior Suite with River View
    • Stayed 4 nights

    Nothing

    Superb and varied breakfast especially the delicious granola.

    Stayed in March 2024

  • Reviewed: February 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Helpful and friendly staff. Splendid breakfast. Great place, central yet quiet.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Would definitely recommend this hotel
    • Leisure trip
    • Couple
    • Standard Double Room with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location in the middle of Alfama, but still quiet. Very nice architecture and creative interior design. Excellent beds with soft top. Spacious bathroom. Exceptionally friendly and attentive staff, but in the restaurant a bit more skill training would take the experience to the next level

    Stayed in February 2024

  • Reviewed: January 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 4 nights

    Only small thing was we had hoped to get a room with the colourful tiles .

    The Hotel itself was beautiful with a gorgeous lobby, bar and even the lobby bathrooms were lovely! Breakfasts were superb, the staff were all friendly and helpful. The room and large bed were very comfortable. Also great to have fresh water provided each day.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms could be more updated, painted, and a better fan in the shower.

    The service was wonderful! From the reception to the restaurant. Perfect!

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    Fabulous
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything !

    Stayed in January 2024

  • Reviewed: January 14, 2024

    10
    Great stay in nice location. Very comfortable
    • Leisure trip
    • Couple
    • Junior Suite with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    At breakfest there was too cold, in winter there were ac working despite heating. No heating at bathroom, large bathroom but very cold.

    Great localization, wonderful view on the water, very nice hotel, nice design.

    Stayed in November 2023

  • Reviewed: December 18, 2023

    10
    Loved every minute!
    • Leisure trip
    • Family with young children
    • Corner Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This is a wonderful place, in every aspect. But one thing stands out, most comfy bed ever! Fantastic place!

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Beautiful hotel with amazing breakfasts.
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 3 nights

    We booked a corner room as it was just the 2 of us but the room was more suited for a solo traveller with barely enough space to walk around the bottom of the bed and completely unable to sit at the dressing table. Also, there was only one seat in the room

    Breakfast was fantastic, the staff were amazing, so hospitable. Such a beautiful hotel.

    Stayed in October 2023

  • Reviewed: December 14, 2023

    10
    Best hotel we have stayed at!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    The hotel is charming - really enjoyed our stay! The staff was outstanding, always willing to assist and answer questions about Lisbon and the surrounding area. The restaurants were wonderful - excellent staff and great food! We ate breakfasts and dinners at the hotel. Highly recommend!!

    Stayed in December 2023

  • Reviewed: November 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Corner Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location Great staff and service Wonderful building

    Stayed in November 2023

  • Reviewed: November 21, 2023

    10
    Exceptional stay enhanced by great staff and food.
    • Leisure trip
    • Couple
    • Standard Double Room with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, all was lovely

    The location was great right on tram 28 stop. The staff could not have been more friendly or helpful. The room was lovely with great views and very quiet. The breakfast was brilliant.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    10
    Gorgeous hotel with gracious and genuinely wonderful staff who made our stay comfortable and fun
    • Leisure trip
    • Group
    • Corner Double Room
    • Stayed 2 nights

    We didn't mind the climb to get to the hotel, but some travelers should know that it is at the top of a hill coming from the city center.

    The breakfast was incredibly delicious with so many options. The service throughout our stay exceeded our expectations. The room was dark and quiet and beds so comfortable. Such beautiful and charming hotel.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel was in an amazing location. In a gorgeous neighborhood and on a quiet street but right next to a popular viewpoint of the whole city and very close and walkable to the center of the city and tourist area. Room was spacious and very clean and gorgeous with lovely views. Shower was large, everything we needed was in the room. Hotel doors are locked at night for extra safety. Upon arrival the reception gave us an amazing map with walking routes and recommendations for eating, shopping, sites that were all fantastic. While doing so they transported our bags to our room so our bags were already in the room when we went up. They had turndown service, cleaning whenever we were out of the room. Just a perfect stay. We split our visit with another hotel and this one was far far better and if returning i would only stay here.

    Stayed in November 2023

  • Reviewed: September 28, 2023

    10
    Great place to stay
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I liked everything!

    Good location, great staff, super clean and comfortable and a really comfortable bed. Very quiet room- you hear no noise at all. Great place to stay, highly recommend.

    Stayed in September 2023

Showing 1 - 25

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