Calçada de São Vicente 32-38, Santa Maria Maior, 1100-569 Lisbon, Portugal
#2 of 391 hotels in Lisbon
Guests' ChoiceBased on 525 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.5
Staff
9.8
Value for money
9.3
Free WiFi
9.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Anthony
Australiaeverything was wonderful
Room was exquisite…staff better than exceptional.
Stayed in May 2024
Reviewed: May 3, 2024
Jiří
Czech RepublicLocation, staff
Stayed in April 2024
Reviewed: April 24, 2024
Jonathan
United States of AmericaJust a hilly location so a good workout when leaving or returning
Really nice rooms and great stuff
Stayed in April 2024
Reviewed: April 22, 2024
Carol
United States of AmericaThe hotel was located in the perfect location to explore the Alfama district as well as other areas of Lisbon!The staff were extremely friendly and very welcoming. The room was exceptionally clean and comfortable. We were very pleased with the delicious breakfast each morning…… it gave us the energy to explore each day. If we decide to visit the Alfama area again this hotel is at the top of our list!
Stayed in April 2024
Reviewed: April 21, 2024
Deborah
United KingdomThe wardrobe space in our room was plentiful - and we mentioned that it would be improved with some longer hanging space. This was positively received by the hotel and I know that this will be actioned for sure.
The hotel was lovely and welcoming - the staff there were really attentive. The room was a really good size, very clean with one of the comfiest beds I have slept in (and great pillows too). The minibar was complimentary for the first use which was a nice surprise and they brought me a kettle and fresh milk for my regular cup of English tea! A really good choice at breakfast with a freshly cooked menu too in a restaurant/breakfast area with a small terrace. On my husband's birthday we were treated to cake with a candle, the happy birthday song and 2 glasses of champagne - a lovely touch. I would definitely recommend a stay at this great boutique hotel.
Stayed in April 2024
Reviewed: April 21, 2024
Olwyn
New ZealandNothing
Friendly helpful staff. Close to 28 tram. Lots of restaurants nearby. Walking distance to the river.Hotel restaurant was excellent.
Stayed in March 2024
Reviewed: April 18, 2024
Sallie
IrelandEverything! Exceptional customer service. Lovely little thoughtful touches. Beautiful room, great location, just perfect!
Stayed in March 2024
Reviewed: April 18, 2024
Patrycja
United KingdomNothing, it was just perfect!
One of the best hotels we ever stayed in and as for staff-THE BEST. They just couldn’t do enough for us, so welcoming and helpful. Location is superb, in the middle of old town, tucked away, when you come into it-it’s like a little warm palace. Room beautiful, well equipped, first round of minibar no charge, complementary cakes and a ‘do yourself’ cocktail, all very very special. Wouldn’t hesitate to recommend it to anyone who is going to Lisbon, absolutely amazing!
Stayed in April 2024
Reviewed: April 13, 2024
B
United States of AmericaWe like it all1
The staff was so professional and helpful. While the rooms are small, they are beautifully appointed and extremely comfortable with luxurious bathrooms. Breakfast was delightful!
Stayed in April 2024
Reviewed: March 31, 2024
Wendy
United States of AmericaNothing
Everyone and everything!
Stayed in March 2024
Reviewed: March 30, 2024
Helen
United KingdomNothing
Staff were really friendly and very helpful. Hotel was very relaxed and stylish. It is Well located and quiet. Breakfast was fabulous.
Stayed in March 2024
Reviewed: March 29, 2024
Danielle
United KingdomThat we couldn't stay longer and that it took us so long to say thank you.
Honestly we don't write reviews very often but absolutely had to after our 2 nights at Sao Vincente. From the moment we arrived at the hotel it was like we were long standing friends. Our welcome was fantastic with a very much enjoyed drink and we were shown a lot of local information and things to do/see. We loved our room. The bed was very comfortable. The shower was insane! The wonderful local liquor/minibar was a delightful suprise. Sadly, we had a bit of an incident soon after our arrival. On return to the hotel, the staff couldn't have helped more and we were overwhelmed by their behaviour and extreme thoughtfulness. We would just like to say Obrigado/obrigada And special thanks to Mafalda Pedro Camilla Julie Diana Fiz (Mostafizur) And everyone else who helps to run this well oiled machine- you are fabulous. TOBY AND DANIELLE (Kingston, UK )
Stayed in February 2024
Reviewed: March 26, 2024
Lisa
United States of AmericaEverything was great
Before we even checked in we had excellent communication & service booking rides, massages & meals. Room was quiet & comfortable with welcome mini bar. In house restaurant P.tisco was easy & delicious for small plate meals. The beef sandwich was especially delicious! Loved the tv in the mirror for down time with English & radio channels. A very relaxing place to stay. Highly recommended. Thanks for the superb service
Stayed in March 2024
Reviewed: March 18, 2024
Mirka
SlovakiaNothing
we loved it, the staff is so helpful and nice, we felt very comfortable.... at early check out they offered us excellent breakfast boxes and even at such an early hour they congratulated my husband on his birthday 👍🏻😅 perfect
Stayed in March 2024
Reviewed: March 15, 2024
Christina
FinlandThe bed! Way too soft - awful!
Location, the room, breakfast all excellent!
Stayed in March 2024
Reviewed: March 8, 2024
Kathleen
United KingdomNothing.
Very comfortable,clean and well-situated hotel. Staff were exceptionally helpful and friendly. Our room was spacious and comfortable.
Stayed in March 2024
Reviewed: March 6, 2024
Marcia
United States of Americathe always crowded #28 tram is the only public transportation nearby. Be ready to walk the crowded street
excellent
Stayed in February 2024
Reviewed: March 5, 2024
Alan
United Kingdomnothing
Breakfast was fantastic and hotel is a great place to stay. Would highly recommend.
Stayed in March 2024
Reviewed: March 4, 2024
William
United KingdomGreat location in the centre of Alfama. The staff are all exceptionally friendly and helpful. Spotless rooms and restaurant. Super warm welcome with a glass of fizz, cold water, and fruit. Good choice for breakfast.
Stayed in March 2024
Reviewed: March 2, 2024
Bradley
CanadaFluffier pillows.
The staff! Very friendly, accommodating and very helpful with restaurant recommendations and directions. The small touches like the welcome bubbly, and in room mini bar and personalized items in the room where above expectations. The daily breakfast was fresh and fantastic. The bed was super soft and comfortable.
Stayed in February 2024
Reviewed: February 28, 2024
Kris
United States of AmericaProperty is charming and rooms are nice. Staff is extremely friendly and any request was immediately attended to. Location was good but a little too quiet at night for our group. Breakfast buffet included was good.
Stayed in February 2024
Reviewed: February 26, 2024
Michael
United States of AmericaClose to everything and it is so beautiful
Exceptional staff!! Beautiful rooms too! and all the items included made staying here an amazing value for the experience
Stayed in February 2024
Reviewed: February 24, 2024
Cristina
United States of AmericaThere was nothing not to like.
This was a well appointed boutique hotel in historic Alfama. From the moment you walk in from the cobblestone walkways of its rustic neighborhood, you are made to feel special and very welcome by the delightful staff. The attention to detail made it such an elevated experience. Thank you for the gracious hospitality and a most memorable stay.
Stayed in February 2024
Reviewed: February 22, 2024
Quang
CanadaWe underestimated the location. Hidden away in the hilly old part of town. Not really the hotels fault. Just a bit challenging to get back to when you are exhausted from being out all day and not the most convenient. Central AC was not working at the time due to seasonality. It was toasty in the room and sleeping with windows open introduces more noise than desired. They didn't have any fan functions or air circulating options to cope.
Cute and quiet hotel, hidden away from the hustle and bustle in the old Town. Well appointed hotel with good breakfast option.
Stayed in February 2024
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