Prästgatan 16, 831 31 Östersund, Sweden
#9 of 25 hotels in Östersund
Guests' ChoiceBased on 139 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
9.2
Value for money
8.1
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 10, 2024
Kees
Franceterrible loud music
location
Stayed in March 2024
Reviewed: December 9, 2023
Claudia-andrea
SwedenIt was a bot cold in the room. To cold.
The beds was perfec. Not to soft just perfect to sleep in. Bathroom was amazing.
Stayed in December 2023
Reviewed: November 28, 2023
J
EstoniaThe only thing to make it better, would be to have a shuttle service to the airport.
Nice room with quite big and comy beds. Breakfast selection was good, everything tasted well. Staff was friendly and helpful. Location is a big plus.
Stayed in November 2023
Reviewed: November 15, 2023
Katariina
FinlandMy window view was office building, no possibility to keep curtains open. No idea where sauna was,
Breakfast was good
Stayed in November 2023
Reviewed: October 22, 2023
Birgit
AustriaAll fine. Room was little cold but ok
Friendly staff, great location, cozy entrance area/bar/breakfast area
Stayed in October 2023
Reviewed: August 5, 2023
Sonja
United States of AmericaThe hallways were dark. Our luggage was stored in the locked luggage room when we checked out. When our driver returned to retrieve the luggage, he was told it wasn't at the hotel.
Breakfast & location were great! Providing the two sets of towels of different colors was a great idea!
Stayed in August 2023
Reviewed: July 1, 2023
Martyn
United KingdomBreakfast very good. Location ideal.
Stayed in June 2023
Reviewed: June 16, 2023
Ferencld
NorwayThe exercise area/gym at the pool could benefit from a little TLC.
The positive things were a friendly staff , a very varied and tasty breakfast and the fact that the hotel is close to everything: the train station, Jamtli, the cosy shopping streets, the compact city center, and all the restaurants in the area where the food is simply delicious.
Stayed in May 2023
Reviewed: April 6, 2023
Charlotte
SwedenDidn't really miss anything
Very welcoming hotel with super friendly staff, superb breakfast and comfy beds.
Stayed in April 2023
Reviewed: February 10, 2023
Øyvind
Norway👍😁
Stayed in February 2023
Reviewed: January 24, 2023
Paul
United KingdomNothing really. Perhaps a slightly larger pool but that's just nit picking
Very good hotel. Receptionist was great - very welcoming, very helpful and very professional. I would be very pleased if I were her Manager. Food was lovely and a good hotel with good location.
Stayed in January 2023
Reviewed: October 2, 2022
Richard
United KingdomNo prizes for architecture.
Good location. Good breakfast.
Stayed in September 2022
Reviewed: September 28, 2022
Alaa
SwedenClean hotel, professional and kind staff
Stayed in September 2022
Reviewed: August 29, 2022
Diana
United States of AmericaNo workout area or gym - 2 old kettlebells and some yoga mats, but no area to use them comfortably. Shower was very small (and I’m a small person!) - otherwise comfortable. Other local hotels have more generous common areas / lounges, gyms, spas … would likely choose a different location next time. If gym doesn’t matter, this is a nice choice.
Quiet and comfortable. Great breakfast buffet. Friendly staff. Great location.
Stayed in August 2022
Reviewed: August 22, 2022
David
SwedenBe clear about when the restaurant is open.
Great location, good breakfast.
Stayed in August 2022
Reviewed: August 21, 2022
Simona
LithuaniaDirty tables everywhere, only one, not big bath towel per person, so if you stay only for one night and you have shower after long journey just after ckeck in, then in the evening you bath towel till wet, brrrr, nots for such price for night. Breakfast average
Perfect location.
Stayed in July 2022
Reviewed: August 15, 2022
Bjorn
SwedenNothing
Superb
Stayed in August 2022
Reviewed: July 29, 2022
Simona
LithuaniaOnly one bath towel per person. Price is not cheap per night and only one towel? We arrived after long trip, checked in and immediately had shower, in the evening we wanted to have shower as well, towels were still wet, like in the camp, not 4 stars hotel. At the bar tables were always dirty.
Like "Rituals" amenities in room. Location was perfect.
Stayed in July 2022
Reviewed: July 18, 2022
Mirja
Swedenone staff member in the bar was not so nice
the pool, the food, the breakfast, the products
Stayed in July 2022
Reviewed: February 1, 2022
Maximilian
AustriaSpa area is small.
Great Staff, superb free WIFI, very comfy soft bed. perfect location.
Stayed in January 2022
Reviewed: November 5, 2021
Fredrik
SwedenDecor and atmosphere is very generic, typical chain hotel that could be located anywhere in the world. Breakfast spread a little bit better than standard, but lacking the option to get an omelette instead of the usual (powdered?) scrambled eggs. A functional hotel rather than a place you’d like to go back to.
Location is good, breakfast is pretty good and beds are comfortable.
Stayed in November 2021
Reviewed: October 10, 2021
Roger
NetherlandsFriendly staff, parking option at the back, central location at the big central square, good breakfast selection, stylish hotel, great bar area
Stayed in September 2021
Reviewed: September 3, 2021
Sveinhea
NorwayGood breakfast.
Stayed in August 2021
Reviewed: August 29, 2021
S
ItalyYou need to book a time slot for breakfast but none is checking on that so can’t see the point! Also the QR code in our room wasn’t working and we had to look for another one in the hall...
Really spacious room with a nice bathroom and comfortable beds. The breakfast is really good with tons of salty and sweet options!
Stayed in August 2021
Olympia, Greece
Tazacorte, Spain
Acaya, Italy
Canazei, Italy
Funchal, Portugal
Taitung City, Taiwan
Old Bar, Australia
Polanica-Zdrój, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content