Skeppsbrogatan 34, 97232 Luleå, Sweden
#1 of 12 hotels in Luleå
Guests' ChoiceBased on 264 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Jennifer
SwedenThe beds were not comfortable. Too thin.
Breakfast was great.
Stayed in April 2024
Reviewed: March 26, 2024
Surrie
United KingdomI would have liked a kettle in my room. Also the sauna hadn’t been switched on so I missed out on my last day which was a shame as the sauna had a view!
Huge breakfast buffet - very comfy bed - lovely vibe in the sky bar. Very central so we could walk everywhere.
Stayed in March 2024
Reviewed: March 25, 2024
Lynne
AustraliaNo espresso machine at breakfast
Hotel bar and restaurant were excellent
Stayed in March 2024
Reviewed: March 18, 2024
Carla
SwedenThe sink in the bathroom was stuck. This was the only unpleasant thing in our room.
The staff was very friendly, nice atmosphere in the hall, where many guests were sitting and enjoying coffee, tea or a glass of wine. Speacious room, great breakfast buffet with large variety of food.
Stayed in March 2024
Reviewed: March 12, 2024
Juho
FinlandHad to leave early, not so great early breakfast considering the price. Wall of the rooms downstairs really thin, could hear every noise from the next room
Good location
Stayed in March 2024
Reviewed: March 12, 2024
Konstantinos
GreeceBreakfast stops at 9 o clock during weekdays
Friendly staff, nice breakfast
Stayed in March 2024
Reviewed: March 8, 2024
Matthias
SwitzerlandSecond night I heard my neighbor snorring - so, walls seem not to be too thick...
The breakfast was very good with a very great choice. The hotel sits at the heart of the town with short ways to two main bus stops connecting you to the airport easily, the train station is in 10min walking radius. The cinema is around the corner and it is less than a ten minutes walk to the (frozen) Baltic sea - just
Stayed in March 2024
Reviewed: February 29, 2024
Masami
Japanlittle bit small room, if you have big suitcase,
clean, nice lobby
Stayed in February 2024
Reviewed: January 13, 2024
Knaup
Germanymy room didn't have a window
very modern looking hotel
Stayed in January 2024
Reviewed: November 25, 2023
Vanessa
SwedenHad to pay to use spa
Restaurang
Stayed in November 2023
Reviewed: October 1, 2023
Giacomo
ItalyBreakfast, sky bar, location
Stayed in October 2023
Reviewed: September 1, 2023
Emmanuel
GhanaRoom was quite small 😅
Staff were exceptionally helpful. Front desk Lady called Lina especially great at helping me to settle and give me directions to a few places I need to see.
Stayed in August 2023
Reviewed: August 11, 2023
Christer
SwedenI have absolutely nothing bad to say about this hotel.
On my way to Stockholm from the Barents Sea I found this hotel. Having traveled 900 kms it turned out to be great. Perfect in location. There was a general parking space nearby so I could park without cost between 18-09. Perfect. Found an asian restaurant round the corner that had a terrace facing right into the evening sun. Room was without any complaints. Clean and fresh. Breakfast was on the top floor and was really impressive. I didn't try having dinner there but had I stayed two nights I would have tested. Lovely view over the city. You won't be disappointed staying here.
Stayed in August 2023
Reviewed: July 19, 2023
Nina
DenmarkInterior, breakfast, location
Stayed in July 2023
Reviewed: July 18, 2023
Ville
FinlandA perfect choice for a family getaway; super-friendly staff at the reception, small but functional gym, excellent location, and a a superb breakfast with a view. Highly recommended!
Stayed in July 2023
Reviewed: July 13, 2023
Johnny
DenmarkSPA was closed (very limited opening hours)
Breakfast with high range of food and fried egg and omelet
Stayed in July 2023
Reviewed: June 28, 2023
Pedram
IranSlippers were not in the bathroom. The bathroom could be better insulated so that the water in the bath does not flow into the toilet area.
Breakfast was excellent. It was complete and with varieties of food. The room was clean. The location was perfect.
Stayed in June 2023
Reviewed: June 26, 2023
Andreas
GermanyVery friendly reception, lovely staff, a nice and efficient hotel with a very good breakfast. Parking (public) within 100 m available.
Stayed in June 2023
Reviewed: June 19, 2023
Sebastian
GermanyMy room had no climate control, making it a bit uncomfortable. The bathroom could have been cleaner but overall a nice stay.
The hotel was overall nice, the top floor view is great.
Stayed in June 2023
Reviewed: June 19, 2023
Lukas
SwedenBed and pillows were uncomfortable, overall material quality in the room was poor. Windows could not be opened and the was poor ventilation in the room with no ability to adjust temperature.
Great location, breakfast. Hotels location was superb, underground parking should be very congested especially durian colder seasons, although for extra price. Spa area was not very specious but well maintained.
Stayed in June 2023
Reviewed: June 16, 2023
Anna
SwedenNo AC, just ventilation and no possibilities to open the windows (by your self at least). The pillows.
Staff(in the restaurant), the restaurant and location.
Stayed in June 2023
Reviewed: March 15, 2023
Christiane
GermanyThe early-bird breakfast was not good, unfortunately. The restaurant was closed on Sunday evenings. Spa and large sauna were closed from Sunday to Wednesday. Spa needs to be pre-booked. Air condition in room was not adjustable, windows could not be opened. Cleanliness could be improved.
Every day excellent breakfast cared for by very friendly team. Excellent e-mail communication during booking procedure. Short distance to ice trail. Delicious food in hotel restaurant, excellent wine, great view. A big plus: Free coffee and tee in the lobby all day. Front desk team was very responsive and helpful.
Stayed in March 2023
Reviewed: March 2, 2023
Magnús
IcelandIt was not possible to open the window in the room.
Good hotel for a good price and perfect service.
Stayed in February 2023
Reviewed: February 27, 2023
Akos
HungaryOnly one thung I did not understand. The opening hours of the sauna. The 8th floor service only two days was open after that I had to go the downstairs facility. I tell you the 8th floor sauna has the best view of the town.
The Hotel is well situated in Lulea. Nice view to the harbour and only a few minutes walk to the other side. Shopping in five minutes clothes souvenires and local products. Wonderfull breakfast. Good restaurants and bar. spa and sauna possibilities. Very helpful staff and service.
Stayed in February 2023
Sorrento, Italy
Buenos Aires, Argentina
Anacapri, Italy
Ubatuba, Brazil
Tokyo, Japan
Monschau, Germany
Braşov, Romania
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content