36 Storgatan, 903 26 Umeå, Sweden
#5 of 19 hotels in Umeå
Guests' ChoiceBased on 114 hotel reviews
8.4Cleanliness
8.7
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
9.1
Value for money
8.0
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Höglund
FinlandNice view from the top floor rooms. The gym and spa on the 13th floor are really good.
Stayed in March 2024
Reviewed: March 20, 2024
Thomas
GermanyNo correct details on Spa useage given in booking.com. also the Spa area closes early. Thankfully, the stuff made it possible for us to go to the Spa area at least for some time.
Stayed in February 2024
Reviewed: March 12, 2024
Madis
EstoniaPool was up to my knee. Sauna was a bit cold.
Breakfast was nice. Also I think Gym was pretty good. Sauna could be hotter and pool could be deeper. Other than that was ok. More things could be in the room.
Stayed in March 2024
Reviewed: January 8, 2024
Giacomo
SwedenBreakfast buffet was a bit underwhelming
Room was very clean and comfortable
Stayed in December 2023
Reviewed: January 4, 2024
Benedek
GermanyThere was just one cover on the bed. You may have to ask for another one for your partner
Comfortable room in the Center of Umeå. The spa is very nice after a cold day. The breakfast is very recommended, there is a great variety of choices.
Stayed in January 2024
Reviewed: December 12, 2023
Martha
Denmarksuper vegan friendly, beautiful interior
Stayed in November 2023
Reviewed: December 9, 2023
Louis
United States of AmericaAll good !
Exceptional front desk staff !! So helpful! excellent, comfortable room!
Stayed in December 2023
Reviewed: October 25, 2023
Joe
SwedenThe room was pleasant, modern and quiet, very good. Breakfast had a good variant of choices and the area is also nice.
Stayed in August 2023
Reviewed: October 23, 2023
Mana
DenmarkGreat place to stay, nice breakfast!
Stayed in October 2023
Reviewed: October 17, 2023
Koski
Finlandwe upgraded our room at the hotel for 20 euros, to get a bigger bed for instance. We got really excited, since our room was now on the 11th floor, and we were expecting a nice view. To our disappointment the view from our room, was straight into another apartment building that was really nearby. Felt a bit disappointing that we paid more for the upgraded room, but unknowingly most likely downgraded our view. The hotels site did not show this view at all.
The hotel was really close to the centre of Umeå, a few minute walk and you have malls and restaurants all around. The beds were incredibly comfortable, especially the pillows. Rooms had everything they needed, and the bathroom was really fresh and equipped with high quality products. The facilities were modern and clean. Hotel bar had a good sortiment of drinks. Breakfast was also very good, a wide soriment of more heavy breakfast such as eggs, sausages, bacon, but also lighter foods, yoghurt, cereal, fresh fruits, smoothie and so on. Staff was friendly and polite.
Stayed in October 2023
Reviewed: October 17, 2023
Assar
SwedenDidn't have time to use the pool, just open to 8.00 pm.
Modern Hotell with High Standard. Roftop bar and restaurant. Everything as you expect.
Stayed in October 2023
Reviewed: October 16, 2023
Topias
FinlandWe waited 7 minutes for the elevator
The beds were 10/10
Stayed in October 2023
Reviewed: September 30, 2023
Malin
Swedenthe eggs
Stayed in September 2023
Reviewed: August 16, 2023
Melanie
United KingdomThe so-called spa. Really small, overcrowded and hotel guests have to pay an extortionate fee to use it, why?
Very comfortable bed.
Stayed in August 2023
Reviewed: August 11, 2023
Stuart
AustraliaOne light in the bathroom wasn't working.
Breakfast was exceptional. The location by the river was great. And the room view was great. Room 1033.
Stayed in August 2023
Reviewed: July 26, 2023
Barry
United KingdomThere could have been more storage in the rooms
The hotel was extremely comfortable and the staff were so friendly and helpful
Stayed in July 2023
Reviewed: July 24, 2023
Iiro
FinlandElements Spa would have cost extra but luckily we weren't even going to go there.
Staff was helpful and nice. Lcation was close to the city center. The restaurant had good food and sky bar was great.
Stayed in July 2023
Reviewed: July 24, 2023
Bryndis
Swedenwould have been informative to know before arriving that the lift did not work!
Stayed in July 2023
Reviewed: July 20, 2023
X
SwedenIt is a bit on the expensive side, and then details start to matter more. For example: there are not a lot of towels and those that are are black/grey and so are not very welcoming. Saying that the room had views over the river is a stretch. You can see the river but you see mainly a huge office building. The breakfast is not so good. There many options but everything looks better than it tastes (like: pancakes are hard, ginger shot was terrible and there is really no need to have either in the offer).
This is an ok hotel very centrally located in Umeå. It is well decorated, the room was nice. Wifi was ok, pillows were alright. Appropriate bathroom, ok toiletries. We’d probably come back!
Stayed in July 2023
Reviewed: July 10, 2023
Johnny
DenmarkNothing
Perfect room with a view to the water. Nice restaurant with a perfect view
Stayed in July 2023
Reviewed: May 8, 2023
Julia
PolandBreakfast should start a little earlier. It was more people which was eating at 6. This what it was on the reception was not too much, only juice and bread rolls.
Everything was nice! We was there only few hours, but it was good, comfortable sleep. Room is nice and good furnitured. Staff was helpful and friendly. Plus for fast breakfast before 7.
Stayed in May 2023
Reviewed: April 10, 2023
Christian
FinlandNot so clean room, dusty and old trash on the floor.
Location, room and bed.
Stayed in April 2023
Reviewed: March 30, 2023
Petra
United KingdomGreat value for money with staff that really goes the extra mile and is always friendly and smiley.
Stayed in March 2023
Reviewed: March 14, 2023
Annette
Germanyvery long line at check-in; self-check in did not work; no sign no free tee/coffee in the lobby
netflix, Spa
Stayed in March 2023
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