Nya Rådstugugatan 16, 602 42 Norrköping, Sweden
#23 of 30 hotels in Norrköping
Guests' ChoiceBased on 259 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.9
Facilities
7.4
Staff
8.0
Value for money
7.6
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Sami
SwedenThe bed was narrow
Stayed in March 2024
Reviewed: April 19, 2024
Erik
SwedenConvenient location in the heart of the city centre. Comfortable room. Tasty breakfast.
Stayed in April 2024
Reviewed: April 3, 2024
Josephine
SwedenIt was a bit dark (poor lights) and I missed having a kettle in the room for tea and coffee.
Close to central of town, very nice and quiet, breakfast was good.
Stayed in April 2024
Reviewed: March 17, 2024
Edward
United KingdomThe breakfast lacked slow cooked tomatoes and baked beans English style.
Room a bit 'funky' but clean. Breakfast very good. Easy parking outside and not expensive. Grand location. The restaurant is very good: reasonable pricing, good staff and terrific food.
Stayed in March 2024
Reviewed: March 2, 2024
Beatričė
SwedenThe restroom needs some deep cleaning, the ventilation duct was covered in spiderwebs. Missed a phone in the room, this would improve the experience as the breakfast is to be booked upfront, guests cannot go in whenever. So wake up call for breakfast hour of our choosing would help.
The location was very central, I could reach everything I wanted within 15 minutes. Breakfast buffet was great too.
Stayed in March 2024
Reviewed: December 31, 2023
Herman
NetherlandsVery basic breakfast with a browny liquid they called coffee! No kettle/boiler or fridge or iron in a 4-star hotel No cleaning or changing towels for 4 nights, unbelievable!
Good firm bed
Stayed in December 2023
Reviewed: November 30, 2023
Leila
SwedenThe jacuzzi was full of people the whole time and we couldn’t use it once in our stay. It would be great that they had sessions that you book so you have the jacuzzi for yourself and your partner or family.
The room was spacious, clean, cozy and with lots of lights. The bathroom was great size. The breakfast was great and the staff was kind to get me lactose free milk.
Stayed in November 2023
Reviewed: November 27, 2023
Adam
IrelandNo welcoming staff/no real reception area, more like a pop up style reception. Staff from the bar came and helped and was great, but I would lime a warmer welcome
Great staff, nice winelist, good vibe in the bar and nice beds
Stayed in November 2023
Reviewed: November 26, 2023
Mazen
Saudi ArabiaThe room quality and bed were not like what I was expecting compared to the price. I did not like the hotel breakfast as well.
Staff team are really nice, and location is perfect. Hotel facilities were good, but I wished if it can have a laundry room.
Stayed in November 2023
Reviewed: October 30, 2023
Pavan
SwedenThe view was ok
One of the staff was kind enough to help me celebrate my wife's birthday
Stayed in October 2023
Reviewed: October 19, 2023
Anders
SwedenDownsides include low-quality toilet paper and a wet towel left in the room from a previous guest. Needs improvement in these areas.
Great location with convenient parking on the street. Breakfast offers a nice variety. Overall, a positive experience.
Stayed in October 2023
Reviewed: October 4, 2023
Daniel
ItalyThe breakfast was disappointing. . There was only one type of bread (no buns) and it was rubbery and at least one day old (possibly even two days old). There is no coffee available from the espresso machine during breakfast which is a shame and probably due to a lack of staff. The only option is the much dreaded Swedish filter coffee I took only one small sip from out of sheer curiosity. The breakfast selection is very poor for vegetarians. It is the typical breakfast one would find in Swedish restaurants in the 1970's - heavy on meat with low quality cheese and only tired tomato and cucumber pieces (no salads or any seasonal vegetables). The fruit was also not seasonal (besides apples who were low quality) but exotic (i.e pineapple and melons) that I and others who are health conscious wouldn't eat. As is common in this part.of the world there is a lack of professionalism that manifested itself with the receptionist forgetting that I asked for a 45 minute extension to my check out. She approved the late check out and this was even in front of two witnesses who are her colleagues working in the hotel bar (I explained to her I have a meeting at 10 am and should return by 11 am so 45 minutes will be sufficient time for me to shower) and yet at 11:06 am the housekeepers knocked on my door saying the receptionist was asked and she said no late check out was given (!)
I was alarmed by the bad reviews of previous guests but I realised these were mostly written during the summer months as the hotel seems not to have a proper air conditioning (only an air circulation unit) but this was not a problem in October. The restaurant area is very beautiful and the location is optimal for visiting Norköpping (10 to 12 minutes walk to the train and bus stations).
Stayed in October 2023
Reviewed: October 2, 2023
Anna
SwedenNo air con in the room, only a fan. There was some problems with looking the door, that could have been fixed before we got the room-
Good loation in the central part of Norrköping, yet quiet surroundings. Lovely with the pool on the roof!
Stayed in September 2023
Reviewed: September 22, 2023
Carlos
SwedenI did not like the breakfast. There was no fresh bread. Eggs were too cold (heating device was not really doing much)
Customer attention was very good. I had an issue with my room and they fixed them pretty quickly. Five stars to the ladies at the reception.
Stayed in September 2023
Reviewed: September 18, 2023
Hanna
SwedenThe cleanliness of the hallways, rooms and gym area could have been better. There was no soap in my room, hand sanitizer was missing from the gym and everything felt a bit cluttered, dusty and forgotten about.
The location of the hotel is good and I like that there is a small gym where you can blow of some steam if necessary. The breakfast and hotel-restaurant is great. I can really recommend the restaurant for visitors.
Stayed in September 2023
Reviewed: September 5, 2023
Elis
SwedenNothing special about this hotel, just another average hotel.
Good location, smooth check-in, and OK breakfast.
Stayed in September 2023
Reviewed: July 31, 2023
Patrick
GermanyCheck-In was bad, didn't receive a working wifi password and no onboarding.. Breakfast was okay however the bread seemed to be old. The rooms could be cleaner.
Location was great.
Stayed in July 2023
Reviewed: July 26, 2023
Andrea
GermanyThe room had a ventilation fan that could not be turned off, which was annoying during the night.
Stayed in May 2023
Reviewed: July 25, 2023
Urun
SwitzerlandWhirlpool had too much chlorine
Easy atmosphere, but mainly the kitchen was exceptionally good.
Stayed in July 2023
Reviewed: July 24, 2023
Marcel
SwedenA comfortable stay in the heart of the picturesque city of Norrköping. City life starts right at the doorstep of the hotel or, if you wish, in the good hotel bar/restaurant. The indoor design is a bit retro, but has all the basics plus a small fridge in your room if you wish to keep things cool. Friendly staff, and easy parking just outside (paid street parking). Trams and the innercity shops are a short walk away. If you'd like to "hike" the beautiful Industrial Landscape (highly recommended), it starts a few minutes away.
Stayed in June 2023
Reviewed: July 7, 2023
Matthew
AustraliaReception is sometimes not staffed
Nice location in a very pretty town
Stayed in June 2023
Reviewed: July 2, 2023
Francesca
United KingdomNot too clean but ok for one night.
Central location. Staff were helpful. Good breakfast buffet.
Stayed in June 2023
Reviewed: June 14, 2023
Peng
ItalyWi-Fi signal is not so good, only textual webpage can be smoothly browsed.
the friendly staff, the clean room, nice breakfast
Stayed in June 2023
Reviewed: June 10, 2023
Pradeep
Swedenpillows and bed were poor quality
location and the roof top Jaccuzi
Stayed in June 2023
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