Tunagatan 1, 784 34 Borlänge, Sweden
#11 of 24 hotels in Borlänge
Guests' ChoiceBased on 138 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.0
Staff
8.7
Value for money
7.9
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2024
Carry
United States of AmericaGood parking, clean, quiet, lovely breakfast.
Stayed in April 2024
Reviewed: April 26, 2024
Sami
FinlandAll was ok
Good clean room. Nice selection of beers at the restaurant
Stayed in April 2024
Reviewed: April 6, 2024
Caroline
SwedenGreat value for money, friendly staff, relaxed atmosphere
Stayed in April 2024
Reviewed: March 6, 2024
Andreas
SwedenLimited parking spots later on in the evening.
The breakfast was excellent, one of the best I’ve had at a hotel. There was parking lots but you have to be early to secure a spot. There’s also chargers for EV’s.
Stayed in February 2024
Reviewed: March 4, 2024
Kaifeng
SwedenNo place to dry the wet skii clothes and boots. TV is old fashion and webcast can't be used. The restaurant could provide more options. Play room can have more toys.
Good breakfast with a lot of choices, especially the waffles. The hotel is very close to the centrum and easy to find good restaurants. Also the free parking and lots of parking place make the hotel more attractive.
Stayed in March 2024
Reviewed: January 27, 2024
Anna
Denmarkcouldnt find information about the sauna
Good location Breakfast was great Beds comfortable and room quiet
Stayed in December 2023
Reviewed: September 30, 2023
Ingela
SwedenSmall things like a lamp not working in the room. The lamp over the bed was very bright. Nice if it had been adjustable.
Breakfast was very good. Good location near the train station
Stayed in September 2023
Reviewed: August 20, 2023
Karolina
United KingdomThe bathroom was really lovely. Despite the rest of the room being slightly dated it was comfortable and welcoming. Also very close to train and bus service as well as the town’s Kupolen - shopping centre Also staff extremely helpful and welcoming.
Stayed in August 2023
Reviewed: August 16, 2023
Eugen
RomaniaNo vegan options at breakfast
Stayed in August 2023
Reviewed: June 25, 2023
Jan
BelgiumNot anything really
Conveniently located close to highway yet still quiet and comfortable room. Breakfast was top. Beyond expectation.
Stayed in June 2023
Reviewed: June 24, 2023
Theo
NetherlandsAll oké
Good breakfast
Stayed in June 2023
Reviewed: June 18, 2023
Marcus
SwedenThe town is rather sleepy and so when we got back to the hotel after the concert we were at everything was closed. No bar open and not a whole lot of choices to get food or drinks. But that has got nothing to do with the hotel really, just the location of it!
I liked the staff, even though the staff was training another new member of staff. It took a little more time than expected beforehand, but they were both nice, helpful and a little bit witty. I also enjoyed staying in the hotel during the night because it was really quiet, had the necessary things like a tv, place to store your stuff and your own, clean, bathroom. The visit was nice :)
Stayed in June 2023
Reviewed: June 1, 2023
Daniel
Czech RepublicEven though single room, the room was quite small. But for one night okay.
I had to leave before breakfast was served. Automatically received a prepared breakfast menu packed to go, which was a nice surprise and made the 3 hour train ride more enjoyable.
Stayed in May 2023
Reviewed: May 20, 2023
Rickard
SwedenConvenient location right outside the train station and right next to the centre. Great for us as we took the bus to explore the nature areas during the day. Room was clean, shower pressure and temperature was great, and the broken dreams restaurant had friendly staff and a great environment.
Stayed in May 2023
Reviewed: April 30, 2023
John
United KingdomGood location just outside the railway station and easy walking distance to town centre. Good buffet breakfast.
Stayed in April 2023
Reviewed: April 26, 2023
Jokke
Netherlandsthe TV didn’t have netflix / the ability to stream your phone. Not a big issue. There were some glasses upstairs in the common lounge area still from the night before, it took a while before they got cleaned.
the location was perfect, the train station is across the street. its in the middle of the city. its very good bed, good room, plenty of towels. If you have to leave early, they can prepare breakfast ahead, depending on when you leave.
Stayed in April 2023
Reviewed: March 5, 2023
Kate
SwedenMaybe a swimmingpool would have been nice
Breakfast was good Location was good
Stayed in March 2023
Reviewed: March 4, 2023
William
SwedenScrambled eggs for breakfast were terrible.
Strange decor
Stayed in February 2023
Reviewed: February 21, 2023
Catriona
United Kingdomlocation to train station
Stayed in February 2023
Reviewed: February 12, 2023
Palomaa
SwedenNo sockets easily available in the room. Had to crawl under the table or look behind the sofa chair. No fan in the bathroom made it very moist after shower.
The breakfast was nice. New renovated bathroom. Decent bed.
Stayed in February 2023
Reviewed: January 16, 2023
Naiqi
Swedennice room, good location, great bar in the hotel with lots of beer selection!!! breakfast is good too!!
Stayed in January 2023
Reviewed: January 2, 2023
Aleksandr
Sweden- the restaurant seemed to be constantly closed, even on New Years eve - no towels in the sauna - the relaxation area in the sauna is somewhat dull - the second floor lounge area with the fire place never had the fire on and overall looked uncosy
breakfast and free parking
Stayed in January 2023
Reviewed: August 12, 2022
Karin
AustriaAmazing breakfast-buffet that left nothing to wish for. Plenty of space although the hotel was quite fully booked. Friendly and helpful sfaff. Some of the rooms might do with a little refurnishing, but everything was spotlessly clean and neat. Small gym was also available as there are not many other sport-facilities or running-routes in the area. The hotel looks quite unimpressive from the outside but is certainly a surprise when you enter 😊
Stayed in August 2022
Reviewed: August 1, 2022
Eric
GermanyBreakfast eggs and bacon were very salty
Stayed in July 2022
Vilnius, Lithuania
Oldenburg, Germany
Bangkok, Thailand
Tesero, Italy
Dover, USA
Saint-Martin-Vésubie, France
Abashiri, Japan
Sochi, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content