Herman Lindholms Torg 1, Centrum, 402 22 Gothenburg, Sweden
#2 of 77 hotels in Gothenburg
Guests' ChoiceBased on 486 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.5
Value for money
8.9
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Tess
SwedenThe parking was a bit of a walk from the hotel, otherwise great property.
Really fun property! They even had a giant indoor slide for the kids and a merry-go-round!
Stayed in May 2024
Reviewed: May 7, 2024
Aaron
United KingdomThe air con in the room could have been a little bit colder
Everything, what an incredible hotel
Stayed in May 2024
Reviewed: May 6, 2024
Elias
NetherlandsEverything was perfect
Stayed in May 2024
Reviewed: May 5, 2024
Charlotta
Swedenperfect
Stayed in April 2024
Reviewed: May 2, 2024
Marzena
Poland-
Everything!
Stayed in May 2024
Reviewed: April 30, 2024
Thomas
SwedenThe atmosphere and the staff at the restaurant
Stayed in April 2024
Reviewed: April 26, 2024
Patrik
SwedenThe streaming on the tv must be better, didn´t work and freeze all the time
The atmosphere
Stayed in April 2024
Reviewed: April 24, 2024
Darren
SwedenEverything was great
Very new and fresh
Stayed in April 2024
Reviewed: April 23, 2024
Poulios
GreeceGreat place, amazing buffet both for breakfast and lunch, staff was cool.
Stayed in April 2024
Reviewed: April 22, 2024
Inese
LatviaExtremely good experience! Fantastic hotel with such an interesting design, all like a farytale. Kids were exited!!!
Stayed in April 2024
Reviewed: April 21, 2024
Adriana
SwedenThere is no frigobar nor room service. This is a minos.
The hotel is very beautiful! The decoration creative and of very good taste. The bar and restaurant are very nice. The view from the roof top is gorgeous!
Stayed in April 2024
Reviewed: April 18, 2024
Grzegorz
Poland- unique hotel design - comfortable conditions - good localisation - very good breakfast - great service
Stayed in April 2024
Reviewed: April 15, 2024
Fabian
DenmarkParking is possible right next to the hotel, but it’s quite expensive if you stay a whole weekend.
We loved the details, the room, plenty of breakfast options and in general super child-friendly hotel. Slide and carousel for kids included.
Stayed in April 2024
Reviewed: April 14, 2024
Anders
SwedenThe balcony was not cleaned!! A lot of rubbish
The view and the balcony
Stayed in April 2024
Reviewed: April 14, 2024
Vinicius
United KingdomLiked everything!
What an amazing hotel, especially for families. Staff are really friendly, the decoration is so unique, food is great and a very good location, close to Liseberg Park, world of volvo and universeum. It also has good access to the city centre by public transport.
Stayed in April 2024
Reviewed: April 12, 2024
Laura
United KingdomNothing!
Great for kids Excellent breakfast Wonderful staff Location is great for the centre of Gothenburg
Stayed in April 2024
Reviewed: April 8, 2024
Matthew
SwedenIt wasn't a problem for us as we were there with children but the hotel is geared up for small kids so literally every room has a young family in it with kids everywhere.
The staff were simply amazing, from check in to check out. We had an early start so they prepared breakfast bags for us at 6am, we were able to use the conference room (we had 10 bedrooms), we were able to check out a little later than 11 with no extra cost. Every single contact with the hotel was excellent.
Stayed in April 2024
Reviewed: April 6, 2024
Mark
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: March 28, 2024
Akis
GermanyHotel and location is super for families! The slide kept the kids busy and the rooms super copy and perfect layout.
Stayed in March 2024
Reviewed: March 25, 2024
Eva
SwedenTo loud st the breakfast hall. Sound isolation and sound design should be rethink in the dimming area
Fin for the chiffren
Stayed in December 2023
Reviewed: March 23, 2024
Loic
FranceAwesome atmosphere, great staff and evening buffet to recommend! Would definitely come back again!
Stayed in March 2024
Reviewed: March 18, 2024
Jophy
IrelandBuffet Breakfast and dinner served were exceptional. This facility met all our expectations. Mr. Ganapathi was so professional to come down to make sure everything was okay with dining. The reception staff were very helpful arranging taxi and giving advises on sight seeing.
Stayed in March 2024
Reviewed: March 18, 2024
Melissa
IrelandI felt the buffet dinner could have had more of a selection.
The location of the hotel is great. It is ideal for families, great to have rooms that accommodate 2 adults and 3 kids. My kids loved the slide and carousel and all the staff were really friendly. Great buffet breakfast too.
Stayed in March 2024
Reviewed: March 14, 2024
Sophie
DenmarkAmazing hotel, magical decor and perfect with kids
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content