Storgatan 46, 903 26 Umeå, Sweden
#6 of 19 hotels in Umeå
Guests' ChoiceBased on 184 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.5
Staff
9.0
Value for money
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Francia
MexicoThe quality and taste of the food was not so good.
The place was so nice and confortable
Stayed in March 2024
Reviewed: February 28, 2024
Liisi
EstoniaThe view was to an opposing office building, no vegan spread at breakfast.
The hotel is a rather quirky and personable stay in Umea. The breakfast was fantastic and the room generally pleasant, although the view could've been improved. The staff was incredibly welcoming and kind throughout my stay. The breakfast catered satisfactorily to a vegan diet, but what was there was delicious.
Stayed in February 2024
Reviewed: February 12, 2024
Thomas
Austriavery good location, top breakfast, very friendly staff
Stayed in February 2024
Reviewed: February 10, 2024
Maria
SwedenThe staff specifically the lady in the reception who I met both days was not friendly and welcoming.
The location, the architecture, the restaurant
Stayed in February 2024
Reviewed: January 4, 2024
Enrico
ItalyMoquette was not so clean, dusty room
Gorgeous style, nice breakfast in a nice market place, smiling staff
Stayed in January 2024
Reviewed: November 19, 2023
Zahra
SwedenThe light in the bathroom was extremely dim! it would have been nice with bright lights atleast in the bathroom or the mirror.
The interior was very unique, the breakfast exquisite (especially the bread from kulturbageriet) the location was very central and close to the beautiful river.
Stayed in November 2023
Reviewed: November 6, 2023
Hsiuchu
SwedenVery confusing breakfast area. We found a table near the bakery and when looking around the food a very short woman came and questioned us with long face: where we are from and which hotel we stayed.
Very nice room, impressive toilet. Very friendly front desk.
Stayed in November 2023
Reviewed: October 2, 2023
Atso
Finlandvery small plates at breakfast, but at least a sign saying you can eat as much as you like. Hairdryer, iron and ladders up to upper bed had not been cleaned. Dust everywhere. No fridge in the room and a very small shower (the shower itself was very good, but more space even for a thin person like me would have been nice)
Great location and a chance to leave bags before check in. Lovely inside square with restaurant, shop and cafe plus access to library. Organic products and italian specialities sold in a food store. Special decor and style.
Stayed in September 2023
Reviewed: September 14, 2023
Matthias
Finlandunique fitout
Stayed in September 2023
Reviewed: September 13, 2023
Katherine
FranceRoom is Tiny and dark. Only one small window which could not be opened. And limited amenities..no fridge, no water boiler.
Very stylish and unique design. An excellent location for exploring the city and easy airport access. Excellent breakfast quality.
Stayed in September 2023
Reviewed: September 12, 2023
Queen
United States of AmericaIt would have been nice to be able to make coffee in the room.
An amazing location, right in the middle of Umeå. The breakfast buffet was great and located in an open space with other interesting stores and cafes, including the very modern Umeå library. The bed was comfortable and the room was very clean. I had to get an early train, and the staff prepared a generous breakfast bag for me that included coffee, which was greatly appreciated.
Stayed in September 2023
Reviewed: August 28, 2023
Helena
New ZealandThe lighting for doing makeup is really bad ... very superficial. But in the baclth room and the long wall mirror had terrible lighting.
Location. Good size room . Great moody theme . And the breakfast was great
Stayed in August 2023
Reviewed: August 23, 2023
Tom
United KingdomFriendly staff, great breakfast
Stayed in August 2023
Reviewed: August 14, 2023
Hele
EstoniaAir condition was bit noisy for me. No way to turn off, little bit disturbing while falling a sleep
Nice design, very good breakfast!
Stayed in August 2023
Reviewed: August 14, 2023
Kenneth
United States of AmericaHallways and rooms are very dark. The windows don’t open!
Nice old building in great location
Stayed in August 2023
Reviewed: July 31, 2023
Henrik
SwedenI was missing an evening bar within the facility. Nothing to eat locally but crisps
Excellent breakfast. Nice atmosphere
Stayed in July 2023
Reviewed: July 23, 2023
Catherine
AustriaWe stayed on a Friday night, and we could hear the music from the neighboring club well into the night.
Very comfortable room for 2 adults and 2 children. Great view of the river from our room. Interesting style. Big bathroom. We enjoyed the soap / shampoo. Good location for walking through the city and for getting to the airport. Excellent breakfast!
Stayed in July 2023
Reviewed: July 22, 2023
Eva
SlovakiaThe view from the window to the inner yard of the hotel; the room was really small!
The breakfast was great; the room was quite nice; the bathroom was surprisingly big
Stayed in July 2023
Reviewed: July 17, 2023
John
United KingdomQuirky nautical-historic themed hotel in centre of town. Breakfast served in an interesting and stylish courtyard. Nice thick curtains, behind which lies attractive view of central park/square
Stayed in June 2023
Reviewed: July 14, 2023
Lee
United States of AmericaBathroom very small
Staff are super friendly. Clean room. Nice atmosphere and decor. Great location.
Stayed in July 2023
Reviewed: July 2, 2023
Zoltán
FinlandThe room and the hotel it self had a real nice design. The market square was amazing, just as the restaurant in the building.
Stayed in June 2023
Reviewed: June 22, 2023
Antoine31415
ItalyI was asked to pay the entire stay (5 nights) at my arrival, even before checking the room. At the departure, I asked a box instead of the breakfast (which starts at 7 and I had to leave before). I was asked to chose between tea and coffee but I only found a yogurt and a sandwich.
The hotel is very very nice. It has a particular decor, a pleasure for the eyes! Everything is comfortable. The breakfast space is large and varied.
Stayed in June 2023
Reviewed: June 21, 2023
Gaudi2005
Czech RepublicThe bed could be wider. The shutters wouldn't close completely, so the light shines into the room all night - . Our room faced the street and you could hear loud music from the cars. I guess it's a habit, driving around town in the night with the volume at the highest level.
The hotel is located in the city centre, which is a great advantage. I really appreciated the breakfast which was great. The style of the hotel is a bit old fashioned but it is very cozy. The staff is very helpful.
Stayed in June 2023
Reviewed: June 17, 2023
Johannes
SwedenI missed access to iron and laundry.
Perfect site, wonderful breakfast.
Stayed in June 2023
London, UK
Port Elizabeth, South Africa
Sihanoukville, Cambodia
Santiago, Chile
Białka Tatrzańska, Poland
Vienna, Austria
Sihanoukville, Cambodia
Ebrington, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content