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Reviews of Pan Pacific Singapore This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7 Raffles Boulevard, Marina Square, Marina Bay, 039595 Singapore, Singapore

#76 of 475 hotels in Singapore

Guests' Choice

Review Score

Based on 1638 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Premier Marina Bay
    • Stayed 3 nights

    Just 10 minutes walking from Marina Bay, nice hotel with a nice pool, very relaxing and with different restaurants inside. Comfortable room, the bed was nice, comfortable mattress, not too hard but neither extremely soft. Small but nice Minibar available in the room.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Panoramic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good, staff was very polite,helpful and friendly. Excellent service and the hotel has a beautiful view

    Stayed in April 2024

  • Reviewed: May 1, 2024

    10
    High quality hotel in great location to main attractions and MRT.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great service. All staff were attentive and friendly. The room was well appointed and spotless. Staff went the extra mile to acknowledge my husband’s birthday, which was greatly appreciated.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Marina Bay
    • Stayed 7 nights
    • Submitted from a mobile device

    Rooms have been renovated but common hallways are starting to look dated. Lifts on outside of building lack air con and are really hot

    Very nice staff always willing to help

    Stayed in May 2024

  • Reviewed: May 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Marina Bay
    • Stayed 3 nights

    location, view, kindness

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Loved the hotel and the views were outstanding, but found the hotel restaurant prices prohibitive. Other than that excel
    • Leisure trip
    • Family with young children
    • Connecting Premier Marina Bay Room
    • Stayed 1 night
    • Submitted from a mobile device

    Generally found the prices at the hotel excessive.

    Location and quality was excellent. The pool and facilities were outstanding. Air conditioned connections to shopping malls.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It's location and facilities nearby

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Great location but rooms need modernisation
    • Leisure trip
    • Couple
    • Executive Marina Bay
    • Stayed 1 night
    • Submitted from a mobile device

    Room felt a little dated. Carpet in room isn’t one of my preferences as I feel this holds dirt. Room smelt damp.

    The property was situated in a really good location. The lobby area was lovely and the staff very friendly and helpful. Views were good from the room as we was on the 29th floor.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    It was too short
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was all good

    The location

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Very satisfied. Will surely come again.
    • Leisure trip
    • Couple
    • Premier Marina Bay
    • Stayed 6 nights
    • Submitted from a mobile device

    Would be nice if they top up the complimentary coffee, tea & milk or cream everyday. I had to call customer service for the top up.

    Ideally a bidet, bath & shower would be nice.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Fantastic hotel, great location
    • Leisure trip
    • Couple
    • Deluxe Panoramic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Spacious rooms. Very clean. Peaceful pool area

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is amazing.

    Stayed in March 2024

  • Reviewed: April 26, 2024

    9.0
    A great experience with attention to detail
    • Leisure trip
    • Family with young children
    • Deluxe Panoramic Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The lighting in the room was complicated, otherwise it’s was a great experience.

    Luxury and comfort

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Comfy
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    No bedit in the toilet.

    Room was great and amenities it provide.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Convenient location, a great renovation, wonderful poolside service and incredibly comfortable room
    • Business trip
    • Couple
    • Deluxe Panoramic Room
    • Stayed 6 nights

    The hotel is right next to my office and I use it a lot. For a busy hotel with a great lobby bar, it still retains a peaceful vibe. The breakfast buffet remains the best I've ever had . And the staff are all pretty amazing

    Stayed in February 2024

  • Reviewed: April 23, 2024

    10
    I have stayed at the Pan Pacific several times before and it has always been excellent in every way.
    • Leisure trip
    • Couple
    • Executive Marina Bay
    • Stayed 4 nights

    There was very little storage space in the room so you have to live out of your suitcase all the time.

    The location is fabulous with lots of attractions, shops and the metro close by. The room was comfortable with a great view. The breakfast is so good that it lasts you most of the day. In the evenings there is plenty of choice of places to eat both in the hotel and outside.

    Stayed in March 2024

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The price per night is quite high

    Location and facilities are excellent

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    great experience will stay again
    • Leisure trip
    • Couple
    • Executive Marina Bay
    • Stayed 4 nights
    • Submitted from a mobile device

    was annoying taking 2 lifts to get to level 26

    location was perfect, the amenities were great, clean and friendly staff .

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premier Marina Bay
    • Stayed 2 nights

    Room was comfortable and clean. Staff was very helpful. Arrived late and staff arranged to give me the nice table on the water. Location was good. It was a 5 minute walk to the metro station and there was a grocery nearby and a mid-priced mall which was nice and convenient. Whenever we needed a taxi, the staff in front were very helpful in hailing one for us and making sure the driver knew where we were going.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Comfort and luxury with friendly and efficient service.
    • Leisure trip
    • Couple
    • Deluxe Panoramic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My husband would have liked a softer pillow, a feather one.? A hairdryer was produced on request but did not work for more than a few seconds on a high heat. It took a long time to dry my hair on the lower setting. I found this puzzling in a 5 star hotel

    Wonderful room, 2 toilets a bonus. Surprise upgrade and late checkout very welcome . Beautiful Wedgwood China teaset in the room. Room service was prompt, well presented and delicious. glass lifts amazing. Pool delightful to cool down in. All requests met with prompt answer and efficiency.. All staff helpful and welcoming from the the porter opening our taxi door and right through out the hotel. Breakfast choices generous and varied. Decors beautiful and interesting.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Panoramic Room
    • Stayed 5 nights

    Very few vegan options in restaurant.

    Extensive buffet breakfast - excellent variety and quality.

    Stayed in March 2024

  • Reviewed: April 21, 2024

    10
    Easy access to all the attractions of Singapores bay area with high quality comfortable rooms and restaurants.
    • Leisure trip
    • Couple
    • Premier Marina Bay
    • Stayed 2 nights
    • Submitted from a mobile device

    The cost is creeping up a little high compared to other properties.

    Staff were very helpful and friendly. The buffet breakfast is extraordinary.

    Stayed in March 2024

  • Reviewed: April 20, 2024

    10
    Elegant, sophisticated hotel with exceptional staff
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lifts are very slow and floor arrival alarms can be easily heard in nearby rooms.

    Elegant hotel with outstanding service from exceptional staff. Breakfast buffets were magnificent with attentive, friendly and professional staff who went out of their way to help us each morning (thank you Shashia, from table 67).

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Great location, comfortable hotel
    • Leisure trip
    • Couple
    • Premier Marina Bay
    • Stayed 3 nights
    • Submitted from a mobile device

    No draws in the room and very little area to hang clothes made it difficult to keep the room at all tidy

    Good location. Good gym and pool area. Excellent coffee shop. Nice view of marina bay, nice balcony

    Stayed in April 2024

Showing 1 - 25

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