Nothing to fault.

Spacious room and bathroom. I love the peace and quiet.

Stayed in May 2024

It’s very hard to contact this hotel via booking.com Could you please read message from booking.com

Stayed in April 2024

Nothing as such

Nice, clean and elegant rooms, king size bed (which is hard to get in Bangkok), good view from the room, good food, friendly staff specially both the Concierge Desk guys who were extremely helpful in suggesting local trips, booking cabs etc.

Stayed in March 2024

Nothing specific

One of my favourite hotels. Staff friendly, great position next to MRT. Excellent buffet and comfortable bedroom. We liked the club room for free food and drinks looked after by the ever smiling and helpful K.

Stayed in April 2024

- The smell of shower gel and shampoo is really bad - We ordered a room service and afterwards at 09.45 pm asked for the dessert and it was not possible to order anymore as the last order is 09.30 pm but they are open until 10 pm. It is hard to understand why is not possible to get 1 scoop of icecream or any other dessert but it shows the lack of fine trained staff with attention on the guest needs. It used to be better and definitely not a 5 star hotel anymore - facilities getting older and it doesn't seem to be done enough to maintain it well.

- Food was good - Stay was overall okay but less good as before Covid

Stayed in April 2024

All was good

Stayed in April 2024

Aesthetics the pool is really nice. The shower and the size of the room.

Excellent service by a very hard working team. Special shout out to the lobby person on the 7th of April morning-midday.

Stayed in April 2024

Not 5-star level of service, it's good but there were lines at the reception, long waiting for some requests and some other issues. Pool and gym work just till 9 pm, not convenient. Not 5-star toiletries.

Nice, abundant breakfast. Club benefits (we used free but humble mini bar, free bites, drinks and cocktails at the lounge). Convenient location

Stayed in March 2024

There was a cockroach in our room and under the beds were dust. The cleaners probably don’t vacuum there.

Staff very friendly, breakfast amazing and jacuzzi also very relaxing

Stayed in March 2024

The location was very good and safe. The hotel & room were clean, comfortable and the staff were very friendly & accommodating. We stayed on the club floor and that was worth it. Breakfast spread was more than adequate.

Stayed in February 2024

Location little bit away from center

Comfortable / easy check in / check out process

Stayed in February 2024

No air or fan in powder room. Wife actually got locked in there for 30 minutes until maintenance man came to get her out. Gym and pool open too late. 9am is no good as we wanted to exercise early before we ate. Sauna was a bit unsafe, no supervision.

Room was nice and clean. Good strong shower. Breakfast was great, all staff very friendly and smiling. Location ok, little street market not far.

Stayed in February 2024

Breakfast andsize of the room

Stayed in February 2024

Breakfast

Location

Stayed in February 2024

Tv keeps switching off

The cleanness the staff the great attention to detail wonderful. Place

Stayed in February 2024

The staff was very professional but a bit impersonal. They seemed a bit overwhelmed by the volume of guests for Chinese New Year.

The room was large and comfortable. The swimming pool was terrific - large enough to actually swim in and at a comfortable temperature. Lots of options at breakfast.

Stayed in February 2024

1 Day we had things to prepare a Coffee in the Room ----- second and third Day there was nothing more ! That is not 5 star like.

Elegant Hotel. Good Breakfast. Only 5 Minutes to the Underground Station. Not very far some nice, small Restaurants.

Stayed in February 2024

Offer of coctails in Lounge club was very poor and quality of cocktails was terrible. Big noice at the pool because of construction site nearby.

Very nice and big room, perfect bed, good breakfast, very nice staff.

Stayed in February 2024

The breakfast choices were remarkable. Extremely helpful staff. Great to relax in the pool after long day sightseeing. Location great for MTR and walks in the Lumpini Park.

Stayed in February 2024

The hotel is picking up after the pandemic and there a some kinks, wear & tear and overlooked adjustments that need to be addressed and tweaked. Once handled it would be just as great as it was before Covid-19 rained upon us.

Room and washroom amenities were more than adequate. Club floor rooms and the use of the club lounge was very good. The staff at the club lounge was very friendly and helpful. The hotel is a 3 minute walk to the Lumpini Metro station which makes it very accessible for metro travels. There were some issues in our room and when we told one of the front desk staff the issues were addressed right away. Excellent! Breakfast spread was more than adequate. Enjoyed our breakfasts.

Stayed in February 2024

The gym and pool area could do with an upgrade. The business lounge used to have a wide variety of drinks and snacks in the evening compared to what was on offer now.

The proximity to lumpini park was great, the staff are excellent, the club lounge is nice though it used to be better.

Stayed in February 2024

The bar I thought was depressing, sorry.

Great room and friendly helpful staff.

Stayed in February 2024

Was a bit far from central, evening drinks did not had much options ,we took the room with club facilities which doesn't give much extra , afternoon high tea was ok,nothinf great

Facilities, breakfast was good,beds were great,all facilities nearby, good staff,value for money

Stayed in February 2024

The hotel is located on the main street, so much noise from the traffic!

Clean, modern and spacious room! Good breakfast and helpful staff!

Stayed in February 2024